Touchwood Shopping Center

Touchwood Shopping Center, Solihull: Hours, Address, Touchwood Shopping Center Reviews: 4/5

Touchwood Shopping Center
4
Speciality & Gift Shops
11:00 - 23:00
Monday
09:30 - 23:00
Tuesday
09:30 - 23:00
Wednesday
09:30 - 23:00
Thursday
09:30 - 23:00
Friday
09:30 - 00:00
Saturday
09:00 - 00:00
Sunday
11:00 - 23:00
About
Suggested duration
More than 3 hours
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The area
Address
Popular mentions

4.0
213 reviews
Excellent
77
Very good
94
Average
30
Poor
4
Terrible
8

carol baskin
2 contributions
small but had a long stream
May 2021
Brilliant facilities but i was very disappointed when I found a member of staff weeing in a plant pot he also ate a leaf off the innocent plant. Love this store good coronavirus regulations. PS: his pp was small
Written 12 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Steve57C
Dudley, UK1,381 contributions
Classy But Poorly Signposted
Oct 2020 • Couples
This is a very classy shopping centre.
Filled with shops, Including a lot of high end names.
The only down side is on the approach road it’s poorly signposted and not much signage giving directions in the town either.
Worth a look.
Written 4 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Steve, thank you for your feedback, we are really pleased to hear that you were impressed with the centre. Whilst signage for the centre is outside of our control, I have to say that we feel the signage is very good. There is a significant volume of signage on all entry points to the town detailing the amount of spaces available in each car park. It's worth nothing that you will be very close to Touchwood whichever town centre car park you choose and they all have the same entry level tariff. We look forward to welcoming you back soon. Kindest regards, Tony and team
Written 15 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

brenna7350
Coventry, UK37 contributions
Apple store: Barclays finance: Don't waste your time. Go with Paypal Credit
Sep 2020
Barclays finance: Don't waste your time. Go with Paypal Credit and get £2k with 4 months 0% interest
Went to the Apple store to buy a Mac. Decided to go with finance for cash flow purposes, unfortunately Barclays was the only finance offered at 14.9% interest p.a.

After applying I received a telephone call from Barclays "for further security";

Questions were:

What is your star sign?

What is your phone network?

Who lives with you and is on the electoral role?

Finance was then declined after a 2 hour process.

Went online to Paypal Credit took 30 seconds to get £2k credit with 0% interest for 4 months.

Bought the Mac the next day and am now going back to buy an iMac. Thanks to Paypal.

Barclays and their Qatari financers can do one.
Written 26 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Brenna Thank you for taking the time to post a review. You have actually posted this on the Touchwood Shopping Centre TripAdvisor page rather than an Apple Store or Barclays Finance review site. Can I please ask you to remove this review and post to a page that has some accountability for your concerns. Kindest regards, Tony
Written 15 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Brummie England
4 contributions
Disgusted
Aug 2020 • Couples
Disgusted there are posters all over touchwood stating it is now a legal requirement that face masks must be worn inside Touchwood yet Touchwood security and staff were happy to let people stroll around blatantly mask less
I did witness one member of security ask someone to put their mask on who was totally ignored yet he did nothing to assert himself or escort the offender of the premises
Touchwood need to be reminded that they have a duty of care to protect the safety of their patrons and allowing people to walk around without masks puts us all at risk and possible lockdowns
If they were shop lifters or drunks they would be delete with accordingly so what's the difference no mask kick em out protect the public
Written 22 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Nigel Thank you for taking the time to post a review. I would like to reassure you that guest safety is our highest priority, as evidenced by our robust Covid Secure operations from contactless car park ticket collection, one way systems, enhanced cleaning regime, additional directional and security staff and managed centre capacity so the centre is never too busy. We are hugely grateful to our visitors for their excellent mask compliance with circa 99% of guests wearing a covering. With in excess of 10% of the UK population exempt from wearing a mask, we are grateful to those wearing one despite the obvious difficulties they will be experiencing. If you have witnessed a member of our team approach someone without a mask and then allow them to continue on their way, it will be because the person has told us they are exempt. If we are told that someone is exempt we cannot ask any further questions. Our team work tirelessly to maintain the safest possible environment but please do consider that we will not keep challenging guests that we already know are exempt. You are not to know who these people are but with so many regular visitors to Touchwood, we know many of our guests and won't be hassling them unnecessarily. It is rare that we have been questioned on not managing mask compliance as most complaints on this subject have been from people challenged for not wearing one and asked to leave. Thank you for raising your concerns and allowing us to allay them in a public forum where we can hopefully reassure the wider public who might read this review. Should you witness anything that doesn't look right on a future visit, please speak to us at the time. Kindest regards, Tony and team
Written 15 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chris
Hinckley, UK617 contributions
Good
Mar 2020
We had a walk around here as we were visiting the library, there were some new restaurants and shops which had moved in since the last time we visiting. It was reasonably busy although not too busy. It seemed clean. It is good to visit. The car park can be difficult as there can be a bit of traffic trying to get in at certain times.
Written 15 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear DD95, thank you for your kind review. We look forward to welcoming you back again soon. Best regards, Tony and team
Written 15 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

James Thorne
3 contributions
Fast and tasty
Dec 2019 • Couples
Fast service and food came quickly too. The food here is so tasty and different and they happily change things round like swaps for noodles instead of rice. Only reason for not a five star is because our drinks didn't come until after we got our meals.
Written 24 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Jamjay, thank you for taking the time to post a review. Unfortunately it's not clear where you dined so if you are able to update your review then the restaurant you visited will receive the credit for your experience. Best regards, Tony and team
Written 15 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

J.Henry
4 contributions
Nice place with good parking
Jan 2020
Lovely place with lots of parking and small retailers to big giant under one roof toilets are clean and neatly maintain compare to other shopping malls
Written 23 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Henry, thank you for your positive review. We look forward to welcoming you back again soon. Best regards, Tony and team
Written 15 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Docmatt
Birmingham, UK1,583 contributions
Touchwood shopping CENTRE
Jan 2020 • Friends
Great parking, all under one roof. Loads of shops and decent places to eat. Shopping precinct right outside too so there should be everything here.
Written 14 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Docmatt, thank you for your kind review. We look forward to welcoming you back again soon. Best regards, Tony and team
Written 15 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

balawaya
Birmingham, UK770 contributions
Visited a friend in Shirley so hot bus to Solihull
Nov 2019 • Friends
Went in the touchwood centre to have a look around the shops and went to age UK offices by the library and theatre and had a drink in the theatre cafe and had a look what shows where on, then went to several of the shops, it's bright and spacious in there and ideal for a rainy day, we were lucky we had a nice dry day.
Written 11 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Balawaya, thank you for your positive review. We look forward to welcoming you back again soon. Best regards, Tony and team
Written 15 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Florin E
Solihull, UK44 contributions
Lovely place
Nov 2019 • Couples
Loads of shops, eating restaurants. Close to many bus stations and some other store including a supermarket Morissons.
Written 6 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Florin Thank you so much for your 5 star review, we are very grateful. We look forward to welcoming you back again soon. Best regards, Tony and team
Written 15 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Frequently Asked Questions about Touchwood Shopping Center

Touchwood Shopping Center is open:
  • Sun - Sun 11:00 - 23:00
  • Mon - Thu 09:30 - 23:00
  • Fri - Fri 09:30 - 00:00
  • Sat - Sat 09:00 - 00:00