We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Royal Crown Derby Visitor Centre

194 Osmaston Road, Derby DE23 8JZ, England
+44 1332 712800
Review Highlights
Excellent tea Room

You can look in the shop and visit the tea room for free , the tea room is extremely nice and... read more

Reviewed 6 days ago
Gary S
via mobile
'Behind the Scenes Tour of Royal Crown Derby

My daughter and I had a wonderful time at an event at Royal Crown Derby visitor centre. The day... read more

Reviewed 3 weeks ago
Read all 162 reviews
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Royal Crown Derby is one of the original companies founded in the 18th Century that is still producing fine bone china in Derbyshire, England today. The company is the most distinguished, authentic Made in England manufacturer supplying English fine bone china tableware, giftware and collectables since 1750 The present factory was established in 1878, but the business traces its origins to the original factory which was set up in Nottingham Road in about 1750. Queen Victoria granted permission to include the title "Royal" in the company name in 1890. The current site on Osmaston Road, Derby stands on a four and half acre site, employing approximately 200 staff. The Royal Crown Derby Visitor Centre offers a customer experience whether visiting the 1750 Tea Room, Museum, viewing the latest exhibition arranged by our in-house Museum Curator, taking a factory tour to see our first class products being made by hand or purchasing from the onsite retail shop.
  • Excellent63%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“factory tour” (37 reviews)
“our tour guide” (11 reviews)
“factory shop” (11 reviews)
Closed Now
All hours
Hours Today: 10:00 - 17:00
194 Osmaston Road, Derby DE23 8JZ, England
+44 1332 712800
Write a Review
Reviews (162)
Traveller rating
Traveller type
Time of year
  • More languages

1 - 10 of 157 reviews

Reviewed 6 days ago via mobile

You can look in the shop and visit the tea room for free , the tea room is extremely nice and peaceful , we'll set out , cakes and sandwiches we had were very tasty and fresh , prices are reasonable ( £3 for a...More

Thank Gary S
Reviewed 3 weeks ago

My daughter and I had a wonderful time at an event at Royal Crown Derby visitor centre. The day was well organised and thoroughly informative. The staff and volunteers were very professional and enthusiastic. The special occasion was to invite members of the public to...More

Thank craftybirdie
Reviewed 3 weeks ago

Wenter to royal crown derby visitor cenrre today for my birthday treat with my husband everyone was so helpful and had excellent knowledge of the China the factory tour was great, our guide, Jay was brilliant and the food and drink from the team room...More

Thank Carol S
Reviewed 12 September 2017 via mobile

Thank you Jay were at a loose end before flying from East Midlands Airport so decided to visit after seeing great reviews on trip advisor. We were not disappointed it was a very informative and interesting tour. We especially liked Jay's knowledge and enthusiasm! I...More

Thank Karen and Richa... W
Charlotte M, Employee at Royal Crown Derby Visitor Centre, responded to this reviewResponded 15 September 2017

Hi Karen and Richard, Thank you for your kind review about the tour, I will be sure to pass on your kind comments to Jay I am sure she will be pleased to hear you had such a great time! Hope you enjoy the Winston...More

A TripAdvisor Member
Reviewed 15 August 2017 via mobile

We found the museum absorbing and the factory tour excellent. Our guide (Jay) was really engaging and knowledgeable. Great to see that we can still make such beautiful things from scratch. Good tea and coffee too.

1  Thank A TripAdvisor Member
Charlotte M, Employee at Royal Crown Derby Visitor Centre, responded to this reviewResponded 11 September 2017

Thank you for your kind review, we are glad that you enjoyed your visit to Royal Crown Derby. We pass on your kind comments to Jay who will be so pleased to hear these words. Many thanks - The Royal Crown Derby Team

Reviewed 4 August 2017

We visited on a Thursday after phoning that morning to book on the Factory Tour. We arrived about an hour early, so had lunch in the tea room, which was very nice and served by friendly staff. The tour started at 2pm from the factory...More

Thank Horshamdeano
Reviewed 1 August 2017

This is our history in Derby and the Royal Crown Derby visitor centre is well worth a visit. An interesting tour with some great bargains in the factory shop. It also has a very clean cafe

Thank 683derek
Reviewed 6 July 2017

Had lunch before the tour; a little disappointed with the former as when I asked for a panini which was on the menu I was advised "We don't make panini"!!??? However the tour made up for this; it was excellent. Very interesting as all the...More

Thank Jsharpe208
Reviewed 29 June 2017 via mobile

Our guide was Jay and she was excellent. The processes in the factory were really interesting to see. We were a U3a group so we asked Jay lots of questions and she answered them all with interesting detail and a sense of humour . Recommended...More

Thank nicky775
Reviewed 13 June 2017

Visited on the off chance of a factory tour, however there were no tours on the day of our visit so settled for a look at the museum which was well laid out with some beautiful and interesting pieces. As SCs there was only an...More

Thank Wellbhoy
Nearby Restaurants
Mogal E Azam
269 reviews
.32 km away
1,674 reviews
.32 km away
Viceroy Derby
934 reviews
.35 km away
Shalimar Gold
733 reviews
.38 km away
Nearby Attractions
intu Derby
127 reviews
.59 km away
Derby Theatre
147 reviews
.82 km away
Derby Sales & Information Centre
54 reviews
1.21 km away
Ask a question
Questions & Answers
T.C. C
7 September 2016|
AnswerShow all 2 answers
Response from Sue C | Reviewed this property |
You can purchase whole sets and ndividual pieces
15 July 2015|
Response from Charlotte M | Property representative |
Hi there Pauline, Royal Crown Derby does not organise any walks in the area, however being based in Derby, we're very lucky to have access to the beautiful Peak District. You may find some useful information on the Visit... More