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Royal Crown Derby Visitor Centre

Certificate of Excellence
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Address: 194 Osmaston Road, Derby DE23 8JZ, England
Phone Number:
+44 1332 712800
10:00 - 17:00
Closed now
See all hours
Mon - Sat 10:00 - 17:00

Royal Crown Derby is one of the original companies founded in the 18th...

Royal Crown Derby is one of the original companies founded in the 18th Century that is still producing fine bone china in Derbyshire, England today. The company is the most distinguished, authentic Made in England manufacturer supplying English fine bone china tableware, giftware and collectables since 1750

  The present factory was established in 1878, but the business traces its origins to the original factory which was set up in Nottingham Road in about 1750. Queen Victoria granted permission to include the title "Royal" in the company name in 1890.

  The current site on Osmaston Road, Derby stands on a four and half acre site, employing approximately 200 staff.

The Royal Crown Derby Visitor Centre offers a customer experience whether visiting the 1750 Tea Room, Museum, viewing the latest exhibition arranged by our in-house Museum Curator, taking a factory tour to see our first class products being made by hand or purchasing from the onsite retail shop.

Please note the opening times refer to the retail shop only and the 1750 Tea Room is open Tuesday to Friday.

Factory Tours are available 11am & 1.30pm Tuesday to Thursday and 11am only on Fridays.

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TripAdvisor Reviewer Highlights

Read all 138 reviews
Visitor rating
  • 85
  • 32
    Very good
  • 11
  • 6
  • 1
Excellent tour

Visited Crown Derby in a group of 18. Our tour guide was Jay, who gave us an excellent guided tour of a working factory. It is fascinating to see the concentration, skill and... read more

5 of 5 bubblesReviewed 4 days ago
Nuneaton, United Kingdom
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138 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Nuneaton, United Kingdom
Level Contributor
16 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

Visited Crown Derby in a group of 18. Our tour guide was Jay, who gave us an excellent guided tour of a working factory. It is fascinating to see the concentration, skill and dedication in the factory - the china is at the top end and expensive, but you begin to understand why! Also had a light lunch in the... More 

Thank E P
Ashbourne, United Kingdom
Level Contributor
281 reviews
138 attraction reviews
common_n_attraction_reviews_1bd8 163 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

This is something we should have done years ago- thank goodness we got round to a visit and the factory tour. Museum etc is a must if you have Crown Derby, and shop has a tempting array of this high quality items. Factory tour at 1.30 is £4.50 for concessions and is one of the best value tours we have... More 

Thank 1949etwall
Blackpool, United Kingdom
Level Contributor
320 reviews
120 attraction reviews
common_n_attraction_reviews_1bd8 471 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Today (Saturday) I visited here, unfortunately factory tours conducted only on Tuesday to Thursday. However I visited the museum - reasonably priced just £2 - and the retail shop. Marvellous pieces of splendid China on display dating back eighteenth century. Great products with a hefty price tag! Well worth a visit.

Thank Prem K
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 8 November 2016

Last minute booking. Out with friends needed to rest the head at the end of a hectic night. clean enough - no frills, but did the job

Thank WhambamTankyouMaam
Derby, United Kingdom
Level Contributor
32 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 25 October 2016

We visited Royal Crown Derby to view the museum and factory, our guide was Jay who was very enthusiastic and knowledgeable, we were taken through the process of the making and decoration of bone china from start to finish. The china is made to the highest possible standard and goes through many processes, being quality checked at each stage. It... More 

Thank JennyWoolley34
Oxford, United Kingdom
Level Contributor
73 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 25 October 2016

Sadly few of us can afford to buy English-made, hand-finished porcelain dinner services. However, there are some splendid pieces on offer and, better still, an expertly-curated museum containing a fine selection of pieces going right back to Royal Derby's beginnings in the 18th century. There are also factory tours available where you can see the craftsmen at work. If you... More 

Thank LukeFortinbras
New York City, New York
Level Contributor
110 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 20 October 2016 via mobile

This is Mecca for those who love china. The display of chinaware though history as well as the display of 'Royal' china made for various ruler of England and for that matter elsewhere is captivating. Well worth a visit of several hours. The craftsmanship and stories about the various designs is fascinating. There is a delightful tea room for lunch... More 

Thank Genjackson57
Nottingham, United Kingdom
Level Contributor
574 reviews
90 attraction reviews
common_n_attraction_reviews_1bd8 204 helpful votes
4 of 5 bubbles Reviewed 8 October 2016

This very old established business is warmly welcoming and tours around the site extremely interesting. The shop selling seconds as well as first quality pottery and ceramics and much more is great value for money and the staff are exceptionally helpful. Well worth a visit.

Thank Mike M
Mount Coolum
Level Contributor
27 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 4 October 2016 via mobile

Have just visited this interesting factory. Did the factory tour. Jay, our guide was great. Fascinating to see products being made from beginning to end. Some fine artists. Cafe, restaurant is very good. Range of food a bit limited but specialise in afternoon teas. Lovely table settings. Museum also very interesting. Gift shop is amazing. Drooled over some fabulous pieces.... More 

Thank Susanne O
Ashby-de-la-Zouch, United Kingdom
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 18 September 2016

A great tour with an excellent guide (Jay) walking and talking you through every step of the process,with some amusing anecdotes along the way. You have the chance to see the crafts people at work close up and appreciate the skill and time that goes into making a piece of Royal Crown Derby. Would have liked longer! Shop is well... More 

Thank JoyLunn
Sophie H, Employee at Royal Crown Derby Visitor Centre, responded to this review

Hello JoyLunn, thank you very much for your lovely comments! We're glad you enjoyed your recent visit to Royal Crown Derby and hope to see you again soon. Best wishes The team and Royal Crown Derby More 

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  • Do I have to buy a ticket for my infant?
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  • Is there a restaurant or café onsite?