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Waterford Crystal

The Mall, Waterford Waterford, Ireland
+353 51 317 000
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Originally founded by George and William Penrose in 1783, Waterford crystal is world-renowned for quality and beauty. Have you seen someone blow molten crystal into a vase? Check out the factory tour. Visitors are guided through the factory to see experienced craftsmen at work, creating new crystal pieces. The factory is open to tours, contact the company for details.
  • Excellent66%
  • Very good25%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“factory tour” (237 reviews)
“whole process” (57 reviews)
“glass blowing” (99 reviews)
Closed Now
Hours
Hours Today: 09:30 - 17:00
LOCATION
The Mall, Waterford Waterford, Ireland
CONTACT
Website
+353 51 317 000
Ways to Experience Waterford Crystal
US$17 per adult
More Info
US$141 per adult
More Info
Write a ReviewReviews (3,135)
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All reviews
"factory tour"
in 237 reviews
"whole process"
in 57 reviews
"glass blowing"
in 99 reviews
"great tour"
in 200 reviews
"each piece"
in 91 reviews
"beautiful pieces"
in 90 reviews
"skilled craftsmen"
in 33 reviews
"working factory"
in 40 reviews
"informative tour"
in 87 reviews
"various stages"
in 31 reviews
"for sale"
in 73 reviews
"gift shop"
in 101 reviews
"first hand"
in 33 reviews
"tour takes"
in 38 reviews
"from start to finish"
in 62 reviews
"on display"
in 126 reviews
"well worth a visit"
in 112 reviews
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1 - 10 of 3,046 reviews

Reviewed yesterday

On a trip to Ireland our tour group took a guided tour of the Waterford Crystal. It was very interesting learning about the history of Waterford Crystal and seeing how it is actually made. Our tour guide did an excellent job taking us on the...More

Thank Carol F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago via mobile

This is amazing, the craftsmanship is the best i have seen in the world. They deserve their reputation and for what they are they are not too expensive I highly recommend as a place to buy some beautiful presents

Thank MandyCole02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago via mobile

What an experience just to browse the showroom. Some of the pieces on show are just exquisite and the staff are excellent with there demeanor, knowledge and friendly ‘no push’ presence. Not only that but it’s a pleasure to support local industry particularly an old...More

Thank Nigel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 3 days ago

This tour gives you a great appreciation and understanding of the whole process from start to finish. You can watch the glass blowers making the initial product, followed by cutting, grinding, polishing etc. The story is well told by the guides, including how the apprentices...More

Thank TanjungBaraDiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago

You can see the whole production from start to finish. This is a wonderful tour. Went to Waterford just to see this tour and it was worth every second getting there.

Thank bootsnfuzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago via mobile

We popped in during a day trip and the place is jammed packed as this is a major stop for all your busses. We quickly picked out a gorgeous pair of champagne flutes and left. The staff was extremely nice and even asked if we...More

Thank Niko K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 days ago

Very interesting tour starting at the glass blowing area right through to the final etching stage. There were lots of simply beautiful examples of their specialty glassware as well as the special order things like trophies. The guide answered every question. The retail part is...More

Thank OntarioTrekker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 days ago

My wife and 2 22 year old grandchildren took the factory tour. Great experience. Complete details as to how Waterford crystal is made.

Thank Bainesmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago

Great Tour. Recommend early arrival. We were in first group on a Saturday, 0930 am, and felt as if this were a Special Tour. Very informative. Cordial Staff. Great Cafe inside the facility. Tremendous Crystal shopping upon completion of Tour. "Must-See" in Waterford.

Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago via mobile

Great factory tour with very staff who made you most welcome. The displays in the shop were of all varieties. The actual factory is quite small but well set out. The commentary was well presented by Alan, our tour guide.

Thank rodkpage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Connie H
15 July 2018|
AnswerShow all 4 answers
Response from Audreyhep | Reviewed this property |
Around an hour
2
Votes
kcowley
3 June 2018|
Answer
Response from Saskia Z | Reviewed this property |
The water spraying machine is indeed a CNC cutting machine which cuts the crystal and is probably how most of the pieces are cut these days. I'm not sure what the other picture is of, sorry. Hope that helps.
0
Votes
Carolyn P
27 December 2017|
AnswerShow all 6 answers
Response from David S | Reviewed this property |
Sorry not to pick up your message earlier but I would suggest that the prices are standard via shops or factory as they pride themselves on their craftsmanship and don't have anything called flawed pieces or seconds. I would... More
0
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