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Waterford Crystal

The Mall, Waterford Waterford, Ireland
+353 51 317 000
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US$123.58*
and up
Waterford Crystal and Kilkenny Rail Trip from Dublin
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US$15.31*
and up
House of Waterford Crystal Guided Factory Tour
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Originally founded by George and William Penrose in 1783, Waterford crystal is world-renowned for quality and beauty. Have you seen someone blow molten crystal into a vase? Check out the factory tour. Visitors are guided through the factory to see experienced craftsmen at work, creating new crystal pieces. The factory is open to tours, contact the company for details.
  • Excellent66%
  • Very good25%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“factory tour” (199 reviews)
“great tour” (172 reviews)
“glass blowers” (41 reviews)
Open Now
All hours
Hours Today: 09:30 - 17:00
LOCATION
The Mall, Waterford Waterford, Ireland
CONTACT
Website
+353 51 317 000
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Reviews (2,645)
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1 - 10 of 2,645 reviews

Reviewed yesterday via mobile

One of our last stops on our 1 week tour of Ireland was in Waterford to take the tour of the famed Waterford crystal plant. I am not an enthusiast about visiting a tour of a company and then having a showroom as the last...More

Thank mark14102015
Reviewed yesterday via mobile

Beautiful crystal, breathtaking pieces. If you love crystal, then definitely make your way to Waterford Crystal.

Thank BecBelle
Reviewed yesterday via mobile

One doesn't realize how much handsome work goes into creating each piece. Really worth the visit to see the workmanship and care they put into each piece. Would recommend if in the area certainly attend the tour, really worth the time. Awesome job keep up...More

Thank Keith R
Reviewed 2 days ago

The tour starts with a brief history of the company which was interesting. You then go thru each department (stage) of creation of a piece. They don’t hurry you. There is plenty of time to really watch them work and ask questions. You are close...More

Thank aknuts
Reviewed 2 days ago

The show room is impressive if you like, and can afford, the crystal. But, the tour of the workrooms is what's truly impressive about this attraction. My group was fascinated by how the craftsmen shape the crystal and then carve designs into it. The guides...More

Thank DvTuyll
sineadb614, Tour Team Lead at Waterford Crystal, responded to this reviewResponded yesterday

Hi Dv Tuyll The tour is a great experience and we are really happy you found it so interesting. It is wonderful to watch the craftsmen working at each stage of production especially at such close proximity. Thank you so much for taking the time...More

Reviewed 2 days ago

We loved the tour and the close proximity to the workers. It was wonderful to chat with workers and to handle the glass to experience first hand what a piece of crystal goes through to become a piece of art! A big shout put to...More

Thank rebekah m
sineadb614, Tour Team Lead at Waterford Crystal, responded to this reviewResponded yesterday

Hi rebekah m Many thanks for your recent visit to The House of Waterford Crystal and rating your visit so highly. We really appreciate your very kind comments about how much you enjoyed the factory tour and the chance to speak to the craftsmen in...More

Reviewed 2 days ago via mobile

Fun visit lovely display and actually the products on sale were not over priced. Sadly Waterford crystal no longer make animals.

Thank Marg T
sineadb614, Tour Team Lead at Waterford Crystal, responded to this reviewResponded yesterday

Hi Marg T, We are so pleased you had a fun visit to The House of Waterford Crystal, thank you for visiting. We will pass your comments regarding the animal collection to the management team. Kind Regards The House of Waterford Crystal Team

Reviewed 3 days ago

Since my family has collected many Waterford Crystal pieces over the years, I had to make the effort to take this tour. I was very happy I made that decision. It's not often anymore that one can see real glass blowers and cutters in action...More

1  Thank Jay M
sineadb614, Tour Team Lead at Waterford Crystal, responded to this reviewResponded 2 days ago

Hi Jay M, Thank you for taking the time to visit The House of Waterford Crystal and writing such a lovely review. The tour is a great experience watching the craftsmen use the wonderful skills that take years to master. We are delighted you would...More

Reviewed 3 days ago

Interesting to see the goods on offer but were very expensive, the factory tour was good so I suppose that was where the expense lies in the workmanship.More

Thank Stuart F
sineadb614, Tour Team Lead at Waterford Crystal, responded to this reviewResponded 2 days ago

Hi Stuart F, Thank you for taking the time to share your experience at The House of Waterford Crystal. We are delighted to read you had a good tour of the factory. We look forward to welcoming you again in the future. Kind Regards The...More

Reviewed 4 days ago via mobile

Definitely worth seeing once if you are interested in how some of the crystal is made. It's a short tour but it walks you through each stage of the crystal making, with at least one person working that stage. Can see some unique items in...More

Thank JonSaraL
sineadb614, Tour Team Lead at Waterford Crystal, responded to this reviewResponded 2 days ago

Hi JonSaraL, Thank you for taking the time to review your recent visit to The House of Waterford Crystal. We are very pleased you enjoyed the tour of the factory watching the craftsmen working at each stage of production. It is lovely to see the...More

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Questions & AnswersAsk a question
K J
My husband and I are going to be in Waterford on Aug 14, 2017. We would like to do the factory tour and are wondering what is the easiest way to get from the cruise terminal (Princess, Pacific) to the factory and what are the costs?
19 June 2017|
Answer Show all 2 answers
Response from sineadb614 | Property representative |
Hi K J, Thank you for your recent question. The Princess Pacific will be docking at the Belview Port in Waterford city. There will be taxi's at the port and possibly shuttle buses. A taxi from the port to The House of... More
0
Votes
Suez2010
Hi, can someone please tell me if we book the private tour at Waterford Crystal do we still have to buy the entry tickets as well? Thanks.
28 May 2017|
Answer Show all 5 answers
Response from sineadb614 | Property representative |
Hi Suez2010, You can book a private tour on line, the time is 11.00am. If that time does not suit you please contact reception on 00 353 (0)51 317000 and they will look at available slots for a private tour. Private tours... More
0
Votes
Patsy M
Thank you sineadb614 for your quick reply. how do I give you my address???
15 May 2017|
Answer
Response from sineadb614 | Property representative |
Hi Patsy M, if you could email us that would be great. You will have to look at our website for our contact details Tripadvisor does not allow me to add email address or weblink. Thanks Sinead
0
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