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Waterford Greenway Cycle Tours & Bike Hire

Waterford, Ireland
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About Waterford Greenway Cycle Tours & Bike Hire
Explore Ireland's Ancient Easts Greenway Cycling tour in Waterford. Travel into rural Ireland and enjoy panoramic views over the Emerald Isle’s spectacular countryside. Experience the 46km off road trail along an old railway line which travels through time and nature across eleven bridges, three tall viaducts and an atmospheric tunnel.
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Hours Today: 09:00 - 18:00
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Overview
Explore Ireland's Ancient Easts Greenway Cycling tour in Waterford. Travel into rural Ireland and enjoy panoramic views over the Emerald Isle’s spectacular countryside. Experience the 46km off road trail along an old railway line which travels through time and nature across eleven bridges, three tall viaducts and an atmospheric tunnel.
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azucenadublin wrote a review Aug 2021
Newbridge, Ireland2 contributions
I had problems with the website because it would not allow me to choose the pick up depot. I tried to ring 3 times but they hang up before replying. Finally this guy picked up. When I asked about how to chose a depot on the website he would not listen to what i was saying and he was impatient and kept saying I should chose Tracys hotel in the website. I repeated a couple of times that it was not possible so he just shouted "well, then there is somehting wrong with the wbesite" and he just hung up. He sounded agressive. I am delighted I rang before i had to meet him. I would not go near them. Wouldn't feel safe.
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Date of experience: August 2021
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Dublin3_Ed wrote a review Aug 2021
County Dublin, Ireland32 contributions9 helpful votes
This is a review of Waterford Greenway Cycle Tours & Bike Hire which has a big stock of badly maintained bicycles and they don't seem to care too much about their bikes or customers. I hired a Kalkhoff electric bike which should be top of the range but was alarmed by the dangerous condition it was in. The bike was picked up in Waterford city on the main Quay so the first experience you get is on a very busy city street. We didn't notice any sanitation of the machines prior to rent. I noted that the front brake was not very good, but the back one locked up when applied. Having to stop to assist a friend who's chain had come off for the third time I noticed that my back tire was so worn down that it was beyond bald. It was down to the last thread before the inner tube, a blowout waiting to happen. If it was a car the Guards would have seized it and arrested me for being in charge of a dangerous vehicle. At the Coach House we were directed to the Greenway Grill where we met Mr Grumpy himself! Can't fix the brakes, can't repair the tire, can't get parts. Huh, for an European bike? I was begrudgingly given replacement which I found uncomfortable. On the return to Waterford I had to stop to put chains back on the other friends bike along the way. We then had to wait 15 minutes for a person to turn up to take the bikes back.
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Date of experience: August 2021
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Brian Boru wrote a review Jun 2021
35 contributions12 helpful votes
really great selection of bikes and all in tiptop condition and primed to assist us on the Waterford Greenway cycle tour
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Date of experience: June 2021
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sophie mcguire wrote a review Nov 2020
2 contributions
John was so helpful when we were on the green way in august ! He was very accommodating and had a great laugh with him
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Date of experience: August 2020
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Lynn lou wrote a review Sep 2020
5 contributions9 helpful votes
I booked 7 Bikes off this place in August . Booked and paid for in FULL . Money taken out of our Account .. We had travelled down from Dublin, when we were almost there I happened to ring to confirm the pick up.. I spoke to a girl who haven’t a clue about my booking . She said she’d Ring back but of course she didn’t . I rang again and A guy called JOHN answered this time.. the ABUSE HE GAVE over the phone was absolutely DISGRACEFUL. He told me “what do you want me to do , I don’t have your bikes my booking engine crashed. “ And than the abuse started. He Than HUNG UP ON ME . I rang back twice but he wouldn’t answer. My Husband than rang from his phone , he answered straight away. He was on loud speaker as my husband was driving and the ABUSE HE ROARED at my Husband of which 4 people heard was ABSOLUTELY UNBELIEVABLE. He was the RUDEST man I have ever come across EVER. Than HUNG UP AGAIN. WE WERE ALL IN SHOCK We arrived at GRATTAN QUAY, to shutters pulled down. We walked along the streets of Waterford trying to find his shop. Along the way we met a few locals who said to us THATS GUYS BEHAVIOUR IS NOTHING NEW DOWN HERE .. he’s giving the bike hire companies a very bad name . We never got to go on cycle trip instead sat in a hotel having coffee. It’s an absolutely Disgraceful TERRIBLE company to deal with. Only 1 good thing about it was, he did Refund the money . But what good was that to 7 people who take the day off work TO TRAVEL FROM DUBLIN. NEVER AGAIN. BTW ONLY GAVE 1 STAR BECAUSE I HAD TO. 😡😡😡
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Date of experience: August 2020
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