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Tourist Information Office (Shee Alms House)

Certificate of Excellence
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Address: Rose Inn Street, Kilkenny, Ireland
Phone Number:
+353 56 775 1500

TripAdvisor Reviewer Highlights

Read all 124 reviews
Visitor rating
  • 62
  • 21
    Very good
  • 11
  • 7
  • 4
It is what it says on the can!

Friendly & helpful staff along with oodles of pamphlets for local as well as national tourist attractions.

Reviewed 23 November 2016
Teresa C
Buckingham, United Kingdom
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124 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 22 February 2017

We tried 4 different places to but the Medieval Pass, the castle phoned te tourist office who said they had, when we got there she was Extremely rude and said they never sold them. and was Very unhelpful. We had to go back an hour later to ask another question, and she was even more rude. Really left a sour... More 

Thank Genevieve P
Kilkenny, Ireland
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 15 February 2017

Apart from nice interior, people working there were helpful and patient each and every time. Loads of materials that will help you get around and find something that suits your interests.

Thank Magdalena Megi J
Level Contributor
11 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 20 January 2017

Staff too busy putting up Christmas decorations to bother with us. Made us feel like a nuisance when interrupted to ask for recommendations and advise

Thank Liz G
United States
Level Contributor
135 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 68 helpful votes
Reviewed 6 January 2017

We stopped here to see if they offered discount tickets for Smithwicks; they do. I have gone to this particular tourist office several times in the past 20 years, and the personnel are always helpful. It is simply a great tourist office in a great city.

Thank jerseyjoy1
Level Contributor
250 reviews
153 attraction reviews
common_n_attraction_reviews_1bd8 115 helpful votes
Reviewed 29 December 2016

We visited Kilkenny as visitors looking for children's activities in the town. the Tourist information office in Shee Alms House was closed despite the notices to the contrary. It is probably a very interesting building from 1582, but there was nobody there to tell us about the Alms House. We wanted to hear about the connection to st. Mary's church... More 

Thank Vincent D
Buckingham, United Kingdom
Level Contributor
214 reviews
99 attraction reviews
common_n_attraction_reviews_1bd8 85 helpful votes
Reviewed 23 November 2016

Friendly & helpful staff along with oodles of pamphlets for local as well as national tourist attractions.

Thank Teresa C
El Segundo, California
Level Contributor
231 reviews
56 attraction reviews
common_n_attraction_reviews_1bd8 86 helpful votes
Reviewed 11 November 2016

She was so helpful and enthusiastic! Great representative of the area and wonderful ideas of things to do. She was very easy to understand and she had spent a year down under. A perfect ambassador for the city...! Even great and interesting information about the building itself. Makes me want to come back and spend more time in Kilkenny.

Thank nancyesca
Level Contributor
694 reviews
358 attraction reviews
common_n_attraction_reviews_1bd8 279 helpful votes
Reviewed 9 November 2016

We found this building on our way to the Castle. Thinking it might be useful to get maps etc., we called in to be giving a very friendly welcome. Not only did we learn more about Kilkenny (including the cheapest car parking areas!), we got lots of information about our intended future tour areas in Counties Offaly, Limerick and Clare.

Thank MedEngland
dublin ireland
Level Contributor
176 reviews
45 attraction reviews
common_n_attraction_reviews_1bd8 208 helpful votes
Reviewed 29 October 2016

hard to find..very poor signs front and back.....need large simple sign shouting tourist office...................improve opening hours............when u do find ....all good...worth a visit........................

Thank tomhannon
Level Contributor
39 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed 26 October 2016

The lady that served us was ever so helpful and managed some lovely accommodation close to town. Thank you Kilkenny.

Thank Justine210

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?