To explain this horrid review, I should say that 2 years ago we took this hop-on tour and saw 3 different routes, heard live discussions with great asides at specific locations and had only one problem finding a bus at the marked spot. All has changed. We waited and waited for buses, watching the other companies efficiently pick up people. The shortest wait was 40 mins. If you question a member of the company, they claim buses every 20 mins. Not true. We missed so many chances at landmarks because they did not arrive on time. Bigger issue: we did not have live speakers. The first tour, they never told us to take earphones and plug into the speakers. In fact, the girl told me not to take the earphones because I spoke English. So, nothing heard the first half of 1st tour. Second time, the recordings were not timed to what we were looking at so we had no idea what was happening. They were about 2 stops ahead — discussing Guinness storehouses at Christ Church... Don’t take this tour! They have apparently fallen far behind the competition but charge as much.