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Butlers Chocolate Cafe, Grafton Street

Closed Now: 07:45 - 19:00
Open today: 07:45 - 19:00
Review Highlights
Excellent

Luscious, perfectly made dark hot chocolate that was not too sweet. Super Chai Latte. Wonderful... read more

Reviewed 4 weeks ago
BOWUK
,
Scotland
Silky splender

The nicest chocolate experience you can have, even the mocha will be the best coffee you ever have... read more

Reviewed 5 weeks ago
sambo8585
,
Melbourne, Australia
via mobile
Read all 126 reviews
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Traveller Overview
  • Excellent59%
  • Very good26%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
About
Since our foundation in 1932, we have strived to bring a little happiness to the world one chocolate at a time. Because nothing complements happiness better than coffee, in 1998 we opened the very first Butlers Chocolate Café in a beautiful corner...more
Closed Now
Hours Today: 07:45 - 19:00
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Suggested duration: < 1 hour
Contact
51A Grafton Street, Dublin, Ireland
Website
+353 1 671 7004
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Reviews (126)
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Reviewed 2 weeks ago via mobile

Nice hot chocolate and cakes. Shame about the lackluster service. You do not feel welcome. For these prices I would expect more than a "McDonalds" style expedition.

Date of experience: November 2018
Thank Daydream27798633864
Reviewed 4 weeks ago

Luscious, perfectly made dark hot chocolate that was not too sweet. Super Chai Latte. Wonderful chocolates - and, result, you get one free with each drink. Also had a great Portuguese tart (pasteis de nata),

Date of experience: November 2018
Thank BOWUK
Reviewed 5 weeks ago via mobile

The nicest chocolate experience you can have, even the mocha will be the best coffee you ever have, and the prices are so reasonable you start to plan your day around your next Butlers chocolate indulgence

Date of experience: November 2018
Thank sambo8585
Reviewed 4 November 2018

I usually go there all the time. It happened on 02/11/2018 between 2.15/2.30 pm. First of all ,the cashier was trying to use my card and I said few time to her that she need to insert instead of swapping and in a rude ways...More

Date of experience: November 2018
1  Thank Chiovenda91
ButlersChocolates, General Manager at Butlers Chocolate Cafe, Grafton Street, responded to this reviewResponded 5 November 2018

Hello and thank you for your review. We are very sorry to hear about this disappointing visit and would like to discuss it further with you. Would you please email cafes@butlers.ie so that customer care may get in touch? Many thanks.

Reviewed 31 October 2018 via mobile

The chocolate is something else the queue can put some people off don't hesitate get your bum in that queue, my partner had the praline hot chocolate and his eyes rolled in pleasure and his free chocolate made me want to buy him a full...More

Date of experience: October 2018
Thank Jules H
Reviewed 9 September 2018

We were just outside listening to a street performance and wandered in for a look. My wife decided she wanted to try their hot chocolate and was not disappointed -- pronouncing it superb. I wanted some dark chocolate with moist coconut -- which they did...More

Date of experience: August 2018
Thank Toothsc
Reviewed 19 August 2018

Irish Chocolate. What else,is there to say??? Great place to sto,for a,coffee or a snack. I pick up Butler Chocolates for gifts for friends back home. In case you forget, you can stop by their shop in the airport.

Date of experience: August 2018
Thank smitty237
Reviewed 13 August 2018

We have been to many Butlers around Dublin and the experience is just the same (FANTASTIC). The taste of Butler's chocolate is just out of this world.

Date of experience: July 2018
Thank Thabet E
Reviewed 2 August 2018 via mobile

Nice hot chocolate here. The food is nice too maybe a little expensive. Staff are very friendly in this shop.

Date of experience: August 2018
Thank H2630RDlaurenceb
Reviewed 12 July 2018 via mobile

We had amazing hot chocolate here today - go for the dark chocolate one. You get a free chocolate of your choice too. There’s no seats, but you can sit on the bench outside the shop

Date of experience: July 2018
Thank danielledoc123
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