We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Brown Thomas

Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Grafton Street, Dublin 2, Ireland
09:30 - 20:00
Closed now
See all hours
Sun 11:00 - 19:00
Mon 09:30 - 20:00
Tue 10:00 - 20:00
Wed 09:30 - 20:00
Thu 09:30 - 21:00
Fri 09:30 - 20:00
Sat 09:00 - 20:00

A posh Grafton Street department store.

TripAdvisor Reviewer Highlights

Read all 108 reviews
Visitor rating
  • 61
  • 14
    Very good
  • 7
  • 4
  • 4
Too rich for me

Very central in Grafton street..the concierges opening the doors is very grand. I always feel that this store is so expensive. Was looking at a handbag 70% off priced at 300... read more

4 of 5 bubblesReviewed 1 week ago
via mobile
Add Photo Write a Review

108 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 90: English reviews
Level Contributor
372 reviews
79 attraction reviews
common_n_attraction_reviews_1bd8 198 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Very central in Grafton street..the concierges opening the doors is very grand. I always feel that this store is so expensive. Was looking at a handbag 70% off priced at 300 euros..way out of my league. Plenty of makeup and beauty. Loads of shooping floors and shops. We didnt go to the restaurant so cant comment. When in Dublin its... More 

Thank shelly-ann
London, England, United Kingdom
Level Contributor
105 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Having visited this restaurant in June 2016, we were looking forward to renewing our acquaintance with it. We both started with the soup,which was excellent. For mains Tony had crab salad, which was delicious, and I had the burgher, which was not. The meat was dry, with very little flavour, and luke-warm. When the waiter saw my plate he asked... More 

1 Thank Denis M
A TripAdvisor Member
1 of 5 bubbles Reviewed 3 weeks ago via mobile

Very disappointing. Breakfast was barely edible. Poached egg over cooked, sausage raw on inside and rashers mainly fat. Whole lot looked like it had been broiled. Avoid.

2 Thank A TripAdvisor Member
Level Contributor
73 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 10 December 2016 via mobile

We visited on Saturday morning for breakfast and had a very disappointing experience. They appear to have lots of staff however there is zero organisation. We heard so many complaining that they were waiting to order and we ourselves waited 15mins for our order to be taken eventually we had to ask to be served and waited again another 40mins... More 

2 Thank Winelovin
Level Contributor
52 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 5 December 2016 via mobile

We popped in on Saturday for my wife's birthday treat and the staff go out of their way to help you and will gift wrap your items for free and in one department especially (LV) they were very helpful with my wife well done 10/10 keep up the good work.

Thank seanread1
Dublin, Ireland
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 28 November 2016

This store is fabulous for shopping all great brands. The service and staff are excellent and the general ambiance in the store is very special. It is very disappointing that, despite many refurbishments over the years, the store has never addressed the very poor rest room facilities. Considering the high volume of lovely ladies spending their money in the store,... More 

2 Thank dubtraveller11
County Mayo, Ireland
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 24 November 2016

The quest for perfect make up is never ending. The make up market is saturated between advertising, celebrity endorsement and blogger reviews its is overwhelming trying to figure out what works for you. My make up just wasn't working anymore so I booked an appointment with Aidan from the Beauty Style Team. Their promise "offer a bespoke beauty service, just... More 

Thank GracieNiG
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 November 2016

Very fresh, tasty food! Perfect location right in the heart of town. Lovely spot for food after a day of shopping-very festive too.

1 Thank Ailbhe H
Dublin, Ireland
Level Contributor
8 reviews
3 attraction reviews
4 of 5 bubbles Reviewed 24 October 2016 via mobile

Busy tasty menu, Well sourced ingredients. Badly situated bathroom facilities, quing with shoppers mid meal was frustrating.

Thank paulaplawlor
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 18 October 2016 via mobile

My friend and I visited the 4th floor restaurant in Brown Thomas grafting street. My friends main course had a huge black hair in it which was promptly taken away and replaced. We were told it would be taken off the bill. Throughout our visit the service was not very good and had to remind the waitress after a 20... More 

1 Thank Charlifred

Travellers who viewed Brown Thomas also viewed

Dublin, County Dublin
Dublin, County Dublin

Been to Brown Thomas? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Brown Thomas and other visitors
1 question
Ask a question

See all questions (1)

Questions? Get answers from Brown Thomas staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?