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We come from Ireland to Glasgow every 2 months and we go to the Karaoke in the horseshoe every night while there! It is excellent..the atmosphere is great..cheap reasonable and we find the door staff bouncers very good at their job..cant understand the negative reviews..see...More
GeneralManagerAA, Manager at Horse Shoe Bar, responded to this reviewResponded 2 weeks ago
28happycamper, we are so happy to read such a great review about The Horseshoe Bar! We look forward to your next visit! Take care! MICHAEL GM
Made the mistake of sitting down upstairs in the wrong area and over heard Sandra, a waitress refer to us as the f—-ing Americans...too bad...wouldn’t recommend, only showed up because a tour guide earlier in the day recommended, but he is Scottish.More
General Manager A, Manager at Horse Shoe Bar, responded to this reviewResponded 21 August 2018
Hi Bill B, we can assure you that we do not find this type of behavior acceptable, we have addressed the situation that you have described and i can assure you that if you come back you will receive a warm welcome, don't be put...More
Loved it. A real taste of Glasgow. The lager was delicious and the service at the bar was excellent. Full of suits and regular folks stopping for a pint after work. Atmosphere has a historic feel and you can almost hear the million stories that...More
General Manager A, Manager at Horse Shoe Bar, responded to this reviewResponded 26 June 2018
Runjogslog, we are so happy to read such a great review about The Horseshoe Bar!
Was in here last night and when coming back from the toilet, I saw someone leaning over picking up my pint and downing it! So I went to security and told them about it, they went to guy who stole my drink and the guy...More
3 Thank no2linw
General Manager A, Manager at Horse Shoe Bar, responded to this reviewResponded 18 April 2018
As per our conversation earlier we are currently still reviewing this incident.
Worst service I have ever experienced ,staff need to be trained in customer service , my daughter who has an egg allergy asked if they could ask the chef if the breaded mushrooms ( as advertised on the menu )had egg in them she was...More
1 Thank Anne B
General Manager A, Manager at Horse Shoe Bar, responded to this reviewResponded 20 February 2018
I am very sorry that this is the experience you had when you visited our pub. I can imagine this to have been a massive disappointment and rather unsettling.
We take allergies very seriously and always strive to accommodate all guests' needs. Although...More
I visited this bar with my friends as part of a Christmas get together. We are all retired senior managers and directors from the rail industry. We met up to visit a few pubs in Glasgow and celebrate Christmas.
Unfortunately when we ordered a drink...More
General Manager A, Manager at Horse Shoe Bar, responded to this reviewResponded 5 January 2018
Kennyzd19, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.
There were bar flies everywere, and when I vsited the Ladies loo upstairs I was shocked by the state of the place. It looked as though they hadn't been cleaned for a long time !! Shame because we always used to look forward to visiting...More
1 Thank joanrees74
General Manager A, Manager at Horse Shoe Bar, responded to this reviewResponded 19 December 2017
We regret to hear that you had this experience with us. Here at The Horseshoe Bar, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager 01412486368 to discuss...More