We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Bannatyne Health Club & Spa - Edinburgh

Neighbourhood:
New Town
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Get directions
Address: 43 Queen Street, Edinburgh EH2 3NH, Scotland
Phone Number: +44 344 248 3749
Website
Today
09:00 - 18:30
Open now
See all hours
Hours:
Sun 10:00 - 17:30
Mon - Thu 09:00 - 19:30
Fri 09:00 - 18:30
Sat 09:00 - 17:30

TripAdvisor Reviewer Highlights

Read all 33 reviews
Visitor rating
  • 9
    Excellent
  • 8
    Very good
  • 4
    Average
  • 4
    Poor
  • 8
    Terrible
Spa day

Myself and my partner had a lovely massage for good prices. Relaxing environment and the perfect atmosphere. the pool area was very disappointing. It was extremely dirty and the... read more

3 of 5 bubblesReviewed 28 March 2016
Cskm1
via mobile
Add Photo Write a Review

33 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 33: English reviews
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 4 days ago NEW via mobile

Went to the spa because I had a voucher but didn't have the best experience. Would not recommend this spa I'm afraid. I don't tend to be as harsh as this but the whole experience I had was less than desirable. Firstly, on the phone I explained to the receptionist I was speaking to regarding the spa that I decided... More 

Helpful?
Thank Emmanuelle S
Level Contributor
106 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Friendly welcome at gym reception ready for our day here at Bannatyne Spa, great to be able to use all the facilities throughout the day as well. The girls who did our treatments were excellent as were the treatments of a back massage and facial. It was good to be able to relax in the lounge throughout the day as... More 

Helpful?
Thank Shashvisits
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 4 October 2016 via mobile

I got the 'Deluxe package for two' voucher from the Bannatynes website for myself and my sister to celebrate her birthday. We had a lovely afternoon, with the 30 minute massage then 30 minute facial. The therapists were very friendly & professional and we enjoyed the double treatment room. The hot stone chairs are amazing! We also used the pool,... More 

Helpful?
Thank Lucie F
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 September 2016 via mobile

Visited here today with 3 members of my family and we left feeling relaxed and comfortable. Staff are brilliant and answered every question we had to ask (which was a lot!) definitely worth the money spent and already planning our return! Thank you very much guys, greatly appreciated!

Helpful?
Thank Lyndsey P
Spa E, Manager at Bannatyne Health Club & Spa - Edinburgh, responded to this review

Dear Lyndsey Thank you for taking the time to review Bannatyne Spa Edinburgh. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and... More 

Bergen, Norway
Level Contributor
32 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 15 July 2016 via mobile

So extremly good for body and soul after a day of shopping :-) Booked a full body massage for only £29 for 55 min! Julia was really friendly and really good at her job! Would recoment her to anybody!

Helpful?
Thank Fride K
Spa E, Manager at Bannatyne Health Club & Spa - Edinburgh, responded to this review

Dear Fride Thank you for taking the time to review Bannatyne Spa Edinburgh. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to Julia and she was delighted. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and Twitter... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 June 2016

Booked with this spa for a hen do on the 25th June. The staff were very professional and catered to our every needs while at the spa. The treatments we booked ranged from manicures to massages and they were all carried out on time and the staff made sure we had a relaxing and great experience. The facilities at the... More 

Helpful?
Thank naomirichardson3
Spa E, Manager at Bannatyne Health Club & Spa - Edinburgh, responded to this review

Dear Naomi, Thank you for taking the time to review Bannatyne Spa Edinburgh. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and... More 

Farnborough
Level Contributor
31 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 13 April 2016 via mobile

As the say goes "a bit of a curates egg, good in parts" sums it up well. Staff very friendly and accommodating, we chose this spa specifically because it gives treatments to teenage girls - something that many other spas don't offer. Excellent choice of treatments for the girls who were treated very well. My massage and facial was also... More 

Helpful?
Thank Alexandra132
Spa E, Manager at Bannatyne Health Club & Spa - Edinburgh, responded to this review

Dear Alexandra, Thank you for taking the time to review Bannatyne Spa Edinburgh. It is wonderful to hear that you had relaxing and enjoyable treatments with the spa team,I have passed on your compliments and they were delighted. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback... More 

Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 6 April 2016

Three of us bought a voucher for a spa day at this club. Firstly booking it was not easy as had to phone the venue then the voucher people then wait 2 days for confirmation. We arrived to be told that she couldn't find the booking and after some time did agree we were booked and that our treatments were... More 

Helpful?
1 Thank ElizabethBaillie
Level Contributor
15 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 28 March 2016 via mobile

Myself and my partner had a lovely massage for good prices. Relaxing environment and the perfect atmosphere. the pool area was very disappointing. It was extremely dirty and the showers by the pool smelled of strong urine. The swimming pool was freezing and we couldn't stay in it for long. Sauna and steam room however was well kept.

Helpful?
1 Thank Cskm1
denieros de viaje
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 21 March 2016

Me and my friend bought a voucher for this spa. My friend contacted the call centre, they were rude and useless, she didn't get the information that she asked about treatments and timetables. I went to the spa at Queen st and all that the lady told me was "you have to contact the call centre ". I have sent... More 

Helpful?
1 Thank chinadeviaje

Travellers who viewed Bannatyne Health Club & Spa - Edinburgh also viewed

 
Edinburgh, Scotland
Edinburgh, Scotland
 

Been to Bannatyne Health Club & Spa - Edinburgh? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Bannatyne Health Club & Spa - Edinburgh and other visitors
2 questions
Ask a question
Edinburgh
11 days ago

See all questions (2)

Questions? Get answers from Bannatyne Health Club & Spa - Edinburgh staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in New Town

Neighbourhood Profile
New Town
Suits and shopping bags rule the streets of New Town, until after dark when strappy dresses come out to play. This is the city’s central business district with its smaller offices, clothes boutiques, and many of the city’s flashiest restaurants and ritziest clubs. The architecture along roads like George Street helps give it a swank and formal feel: it’s a planned Georgian development of regal townhouses, geometric squares, and self-important statues. But it’s also a very wanderable neighbourhood, with a healthy bustle at almost any time of day and fine people-watching in places like St Andrew's Square which fills with picnickers around lunch. You’ll also find a series of cheerful basement bistros on Hanover Street, while dark Rose Street has something of the feel of an undiscovered back alley and is chock-full of characterful pubs and small independent shops.
Explore this neighbourhood