Edinburgh Zoo
Edinburgh Zoo
4
10:00 - 18:00
Monday
10:00 - 18:00
Tuesday
10:00 - 18:00
Wednesday
10:00 - 18:00
Thursday
10:00 - 18:00
Friday
10:00 - 18:00
Saturday
10:00 - 18:00
Sunday
10:00 - 18:00
About
Edinburgh Zoo is set in 82 acres of sloping parkland and is situated three miles to the west of Edinburgh city centre. It is home to over 1,000 rare and endangered animals, including chimpanzees, sun bears, Indian Rhinos, the UK's only koalas and the first Giant Pandas in the UK for 17 years. You can experience a busy programme of educational events and activities from keeper talks to hands-on animal encounters. There is also a wide-range of eating experiences, several play areas and a fantastic gift shop.Viewing for the Giant Pandas is currently free flow and booking is not required. Please check our website for any daily updates or closures.
Duration: More than 3 hours
Meets animal welfare guidelines
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Address
Neighbourhood: Murrayfield
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See what travellers are saying
  • jollyjane1
    Harrogate, United Kingdom39 contributions
    5.0 of 5 bubbles
    Fab day out
    Thoroughly enjoyed our day. All the animals looked healthy and happy and in great enclosures that were clean and spacious. Just felt a bit sorry for Mr Lion :-( Many thanks to the volunteer Irene - she was amazing! So informative and helpful and chatty. Totally made our day with all the stories and information she shared, thank you. A great day out but sooooo steep!! Eat your 3 Weetabix before you set off :-)
    Hello jollyjane1, thank you for taking the time to leave us a positive review. We are pleased to hear you enjoyed your visit. All of our animals receive the highest standard of care from our expert keepers and vets and it is great that this helped your experience stand out. Thank you for recognising our volunteers, we will make sure to pass your lovely feedback on to Irene. We know being based on a hill can be a challenge and we have a free mobility vehicle service for anyone who may need it. Every visit helps our wildlife conservation charity to feed and care for all our animals and deliver vital conservation work. Thank you so much for your support 💛
    Written 23 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2023
    Written 22 July 2023
  • thecatsmother_123
    Newcastle-under-Lyme, United Kingdom145 contributions
    5.0 of 5 bubbles
    Great Day
    I am a member of Chester Zoo so was able to visit Edinburgh Zoo on my Chester Zoo membership (so can't say if it was value for money) I booked online so was surprised to have to queue despite this. However the queue moves fast enough. Loved seeing the animals they don't have at Chester; the Scottish Wildcats, the Koalas and the Giant Pandas. Edinburgh Zoo is very steep in places so just be aware of that. The penguin area is great, although maybe needs freshening up.
    Hello thecatsmother_123, Thank you for leaving us a lovely five star review, we're thrilled you enjoyed your visit. We're pleased to hear the queue moved fast and that you enjoyed seeing so many of our amazing animals. We know that being based on a hill is a challenge so, as you say, we run a free mobility vehicle service for anyone who may find it helpful to tackle some of our steeper paths. We also provide free specialised buggies and mobility scooters that can be booked from our admissions building. A fully refundable deposit is required to book these services. We want all our visitors to be able to enjoy the stunning views from our giraffe habitat right at the top of the zoo. As a wildlife conservation charity, every ticket and purchase in our cafes and gift shops helps create a world where nature is protected, valued and loved. Thank you for supporting our wildlife conservation charity’s work in Scotland and around the world 💛
    Written 25 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Written 24 July 2023
  • Katie P
    Edinburgh, United Kingdom1 contribution
    5.0 of 5 bubbles
    Fantastic animals, great site, and wonderful staff who saved my phone!
    Lovely walk around the creative paths and enclosures, incredible animals to see up close. Also the staff were brilliant and kept my phone safe after I left it behind. Thanks guys! Phew
    Hello Katie, Thank you for leaving us a five star review, we're thrilled you enjoyed your visit to the zoo. We're pleased to hear you enjoyed seeing our animals up close and got your phone back safe and sound! As a wildlife conservation charity, every visit helps feed and care for all our animals and supports our conservation projects at home in Scotland and around the world. Thank you for your support, we hope to welcome you back again soon 💛
    Written 30 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled as a couple
    Written 28 July 2023
  • WendyNewman1
    Cheshire, United Kingdom13 contributions
    4.0 of 5 bubbles
    Lovely zoo
    Visited on our break to Edinburgh. Came for the panda bears and they didn’t disappoint, nice to see them before they go back. The zoo is pretty steep as on a hill so this was ok for us but beware if you are older, can’t walk as well etc . The zoo was nice to walk around for a few hours and plenty to see, we also loved the koalas, not as big as our local zoo in Chester but passed a few hours whilst away .
    Hi WendyNewman1, Thank you for taking the time to leave us a lovely review, we're thrilled you enjoyed your visit to the zoo! We're pleased to hear you enjoyed seeing our mazing giant pandas before they return to China later this year. We know that being based on a hill is a challenge so, as you say, we run a free mobility vehicle service for anyone who may find it helpful to tackle some of our steeper paths. We also provide free specialised buggies and mobility scooters that can be booked from our admissions building. A fully refundable deposit is required to book these services. We want all our visitors to be able to enjoy the stunning views from our giraffe habitat right at the top of the zoo. As a wildlife conservation charity, every visit helps feed and care for all our animals and supports our conservation projects at home in Scotland and around the world. Thank you for your support, we hope to welcome you back again soon 💛
    Written 30 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled with family
    Written 28 July 2023
  • Ghost C
    Liverpool, United Kingdom6 contributions
    4.0 of 5 bubbles
    Great zoo
    Came here to see the pandas before they return to China later this year and this trip was made by seeing the pandas. Other than the pandas this zoo has some other great animals but dosent have many compared to over zoos that I have visited. The zoo is on a hill so just be cautious if your not good on your legs or have buggy’s. Over then that great place to spend a day
    Hi Ghost C, Thank you for taking the time to leave us a lovely review, we're thrilled you enjoyed your visit to the zoo! We're pleased to hear you enjoyed seeing our mazing giant pandas before they return to China later this year. We know that being based on a hill is a challenge so, as you say, we run a free mobility vehicle service for anyone who may find it helpful to tackle some of our steeper paths. We also provide free specialised buggies and mobility scooters that can be booked from our admissions building. A fully refundable deposit is required to book these services. We want all our visitors to be able to enjoy the stunning views from our giraffe habitat right at the top of the zoo. As a wildlife conservation charity, every visit helps feed and care for all our animals and supports our conservation projects at home in Scotland and around the world. Thank you for your support, we hope to welcome you back again soon 💛
    Written 30 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled with family
    Written 28 July 2023
  • LoMu
    1 contribution
    3.0 of 5 bubbles
    Overrated
    We planned to go here from our campsite we were staying, we booked online, paying near enough £100 for all of us so would think we would be able to park in car park….. No,we were told to park on the street, couldn’t get parked so had to park 20 minute walk away on a housing estate before we endured e our trek to the zoo and all those steep hills, wish I had known how hilly it was going to be by maybe reading some reviews before I went! Pleased we hired a stroller for my little one or else she would’ve struggled and it’s a bit of a trek pushing up those steep banks We Seen some animals but a lot we struggled to see and a lot we missed as not massively signposted and would’ve ended walking around (steep) banks and didn’t have the energy. The general feel of the zoo was a bit run down and a bit dated, loos were not nice and I felt a bit sad for the animals, it was an ok day, we can say we’ve been but in my opinion, it’s overrated.
    Hello loumul78, Thank you for taking the time to leave us a review, we are sorry to hear you did not enjoy your visit. We are currently particularly busy with it being the summer holidays so our car park has filled up early in the day. Our visitor experience team constantly monitor the car park's capacity and work to get everyone in as quickly as possible. We are sorry for any disappointment this may have caused. We know that being based on a hill is a challenge so, as you say, we run a free mobility vehicle service for anyone who may find it helpful to tackle some of our steeper paths. We also provide free specialised buggies, as you mentioned, and mobility scooters that can be booked from our admissions building. A fully refundable deposit is required to book these services. We want all our visitors to be able to enjoy the stunning views from our giraffe habitat right at the top of the zoo. Our animals have natural enclosures full of foliage to provide organic coverage, as well as private areas to give them more peace and quiet should they choose it. We always recommend visiting different areas of the zoo at different times to have the best chance of seeing particular animals. Thank you for your feedback regarding our toilets, we will pass this on to the relevant teams to look into. Every ticket purchased helps us to feed and care for our animals and deliver vital conservation work in Scotland and around the world. Thank you for supporting our wildlife conservation charity 💛
    Written 30 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled with family
    Written 28 July 2023
  • Anonygranny
    Edinburgh, United Kingdom8 contributions
    3.0 of 5 bubbles
    Restaurant disappoints
    Went to the Grasslands Restaurant. Bought 2 child soups and 1 adult. They were all the same but the adult one cost more. Soup barely warm. Chips pale, tepid and uninteresting. Best avoided.
    Hello Anonygranny, Thank you for taking the time to leave us a review. We're sorry to hear you did not enjoy your visit to Grasslands restaurant. We will pass this feedback on to the relevant teams so they can look into this. If you would like to give us any further information about your visit please get in touch with us at info@rzss.org.uk Every ticket purchased helps us to feed and care for our animals and deliver vital conservation work in Scotland and around the world. Thank you for supporting our wildlife conservation charity 💛
    Written 4 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled with family
    Written 1 August 2023
  • Jono
    Bishop Auckland, United Kingdom61 contributions
    3.0 of 5 bubbles
    Looks tired…
    Paths are very confusing and most of the animals look bored and sad. The water for the penguins was filthy and you could hardly see them swimming underwater. Most of the indoor areas are very smelly and in need of a spruce up. Pandas were great though.
    Hello jonocarney, Thank you for taking the time to leave us a review. Animal welfare is our top priority and this includes providing excellent spaces for our animals who all have access to both indoor and outdoor areas. As well as the amazing species you mentioned, our zoo is also home to 2,500 animals, including the UK's only Queensland koalas, Scotland’s only sloths, our chimpanzee troop, pygmy hippo family and many other species from around the world. Our animals have natural enclosures full of foliage to provide organic coverage, as well as private areas to give them more peace and quiet should they choose it. We always recommend visiting different areas of the zoo at different times to have the best chance of seeing particular animals. As a wildlife conservation charity, every visit helps feed and care for all our animals and supports our conservation projects at home in Scotland and around the world. Thank you for your support, we hope to welcome you back again soon 💛
    Written 4 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled with family
    Written 1 August 2023
  • Claire S
    102 contributions
    3.0 of 5 bubbles
    Loved the pandas and koalas and penguins
    If you want to visit a run down zoo without hardly any animals then come to Edinburgh zoo. If you like mountain trekking you will love this zoo. I felt sorry for mums with prams or any wheelchair users trying to navigate the zoo! The pandas are amazing and koalas and penguins. Grounds aren't well maintained and very sparse with other animals. Go to Colchester or London or Chester. Much better zois to visit.
    Hello clairesN9949WP, Thank you for taking the time to leave us a review. We're pleased to hear you enjoyed seeing our amazing animals. We know that being based on a hill is a challenge so, as you say, we run a free mobility vehicle service for anyone who may find it helpful to tackle some of our steeper paths. We also provide free specialised buggies and mobility scooters that can be booked from our admissions building. A fully refundable deposit is required to book these services. We want all our visitors to be able to enjoy the stunning views from our giraffe habitat right at the top of the zoo. Our animals have natural enclosures full of foliage to provide organic coverage, as well as private areas to give them more peace and quiet should they choose it. We always recommend visiting different areas of the zoo at different times to have the best chance of seeing particular animals. As a wildlife conservation charity, every visit helps feed and care for all our animals and supports our conservation projects at home in Scotland and around the world. Thank you for your support, we hope to welcome you back again soon 💛
    Written 4 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2022
    Travelled as a couple
    Written 2 August 2023
  • Dr David T
    2 contributions
    4.0 of 5 bubbles
    Good day's visit.
    Very well laid out and a most enjoyable day out. Great for all ages. We used to visit over a decade ago and they have clearly made some substantial improvements since then. Two issues they need to address: too many ponds / pools are standing stagnant water which should be upgraded to continuous flowing irrigation; and the public toilets are in desperate need of an upgrade.
    Hello Dr David T, Thank you for taking the time to leave us a review, we're thrilled you enjoyed your visit to the zoo. We're pleased to hear you enjoyed seeing our amazing animals. Thank you for your feedback about our toilets, we will pass this on to the relevant teams to look into. Enclosures are designed by teams of experts to ensure our amazing animals have plenty of space to meet their needs. Each have indoor, outdoor and private spaces, should they choose some peace and quiet. We're also investing to revamp some of the areas around the zoo and are continuously looking to improve our animal habitats where needed to make sure they have the best possible environment. As a wildlife conservation charity, every visit helps feed and care for all our animals and supports our conservation projects at home in Scotland and around the world. Thank you for your support, we hope to welcome you back again soon 💛
    Written 4 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled with family
    Written 4 August 2023
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4.0
4.0 of 5 bubbles9,362 reviews
Excellent
3,991
Very good
2,540
Average
1,416
Poor
785
Terrible
632

Bethany
3 contributions
2.0 of 5 bubbles
Jan 2020
We travelled 4 hours to get here and we were so disspointed. Upon arrival we were shown into a scruffy car park full of pot holes under a hotel? We were charged £4 to park here.

Once we went into the reception we went to the fast track line as we had bought the tickets online. This was a laugh, the other line got seen to before we did that were buying on the day so dont be fooled. The guy that showed us in was informative on where to go next and what shows were on which was great.

The zoo itself was really big! I bet its fabulous in the summer, however, in the winter we were not at all impressed. We only got to see a few animals as most of the animals 'homes' were empty. On the signs it said it might be too cold outside so to check in the indoor rooms for them, yet still there was nothing to be seen. The most we seen were the big false plastic animals.

We took the pushchair and the whole zoo is up the steepest hill you could imagine. I dont know how disabled people would manage as we really struggled pushing a baby up it. We only spent around an hour here then went back home as it seemed a waste of time. The zoo should definitely offer discounted prices in the winter as it was way too expensive for what you get to see and do!
Written 22 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

leesunderland2015
Sunderland, UK5 contributions
2.0 of 5 bubbles
Aug 2020 • Family
My Wife, my 3 year old son and myself went here for the day on bank holiday Monday as we were staying in East Lothian on a short break. We had always wanted to go but we were very disappointed. First of all it was very expensive to get in. Then trying to get parked was a nightmare. Drove round and round the car park for 10-15 minutes waiting for a space.
Once in there, it was a 1 way system with covid safety measures which is a good idea but there should have been more employees giving guidance as to what is open and where it is. Most enclosures were empty or you could not see anything. A lot of people seemed to be walking around aimlessly like ourselves.
After an hour, we had enough and decided to get some food before leaving. £24 for 2 meal deals of hot dog, chips and drink which were very poor.
Would recommend the park trying to get more free parking allocations, more employees giving guidance and some better quality food and more reasonable prices.
We spent a day at Blair Drummond safari park in Stirling whilst on holiday in Scotland and this was a much better day out. Well defined routes, better exhibits, more choice of food outlets at a better price and an overall better experience. Edinburgh zoo could learn a lot from them.
Written 1 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

laurahhh2329
Carnoustie, UK22 contributions
2.0 of 5 bubbles
Aug 2020 • Family
I'm really gutted to be leaving a two star review but sadly this is the maximum I can give for this visit.

We went as a family of three with a four year old for her first visit to the zoo. I had booked online and was aware that there would be some restrictions in terms of what was open and mechanisms in place to manage crowds given the , still very real, threat of COVID-19 transmission.

The reality is that very few inside spaces are open. So, on the hottest day of the year, most of the animals were rightly inside and out of the sun and we didn't see them.

There were no staff around to manage the crowds (although to be fair, adults shouldn't need telling twice). So despite the advice given at the admissions desk, very few people were observing social distancing measures and those of us that were were made to feel uncomfortable and rushed.

There are only two areas in the park that have drinks for sale and nowhere to be able to fill a water bottle. We had brought food and drinks with us but, as I say, it was the hottest day of the year and there was no opportunity for respite from the sun so it would have been good to have a couple of extra drinks carts dotted about.

I understand that the zoo is a charity and I have donated over the course of the pandemic, however I don't think it is reasonable to be charging full price for tickets and I think there should be full disclosure on the website re what is open and what is not - as in a note on the map so you can judge for yourself the time it will take to go round and if it is worth it.

I also think there needs to be more staff on site as the lack of social distancing made for a very unpleasant and anxious visit.
Written 14 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DexxTravels
Edinburgh, UK620 contributions
2.0 of 5 bubbles
Dec 2019
Having lived in Edinburgh for 5 years and never seeing the 'Giant Lanterns' at the zoo I was left very disappointing. The interaction between the setup is poor. The paths aren't exactly clear and the story is just plain and lifeless. Even the giant volcano in the centre wasn't impressive as it could have been with very little effect until we began walking away... even then just a tiny puff of smoke.

It wasn't an improvement on the Zoo. The Zoo it'self has gotten better but this attraction is solely aimed at taking your money and giving you nothing back in return. I'd avoid it.

It was also understaffed and the toilets are disgusting see my images...
I paid for 4 Full price Adults and I was left with a highly disappointing visit. I definately wont be returning to this event again. Nor bringing or recommending the event.
Written 13 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sarah H
Brechfa, UK35 contributions
3.0 of 5 bubbles
Jan 2020 • Family
We were sadly disappointed by our visit to the zoo today. Animals were spread out over a large area with long uphill walks between exhibits. We saw more animal models than actual animals. Many of the exhibits were surrounded by overgrown vegetation so you couldn’t actually see the animals at all!

We visited the penguin parlour in the morning for coffee, some of our group were disappointed by their dry cookies. Coffee was nice. Penguin parkour assured us there were gluten free menu options in the main restaurant so at lunch time we waited through a long queue to be seated only to find sparse gluten free options on the menu! Extortionate prices and lack of choice on menu!

Heard a few zoo talks from one of the keepers. I think name James? Extremely friendly and professional keeper. Really enjoyed his talks, as well as a snippet of information he gave our group in passing about red pandas!

Pictures show the some of the few animals I actually saw whilst there. Penguin exhibit was excellent.
Written 4 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

mbell2444
Glasgow, UK77 contributions
4.0 of 5 bubbles
Jan 2020 • Couples
£40 for two adults last entry 3pm
£4 for the parking which is open all night

Arrived at the reception desk was very informative proving a map with hand written key points such as must see events and animal closing times.

We arrived at 2pm on Monday of this week. The park was pretty quiet which meant we didn’t have any issues checking out the animals.

We seen the panda feeding time at 3pm but the viewing window is rather small so you have to deal with rude people standing in your way but not everyone can be polite or respectful.

The animals were very interesting and for someone who has never been to a zoo, I found it extraordinary the zoo kept animals for all types of climates.

Many of the animals were impressive and all well kept from what I seen.

They could be doing with more litter bins.

Penguin cafe was reasonably priced and stocked lactose free milk.
Two coffee and a cake £8.40

Not that it’s been ticked off the list I wouldn’t be back but enjoyed the experience and the zoo was quiet which meant it was easy to move around and excess routes without mounds of people
Written 21 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Caroline
Aberdeenshire, UK19 contributions
3.0 of 5 bubbles
May 2021 • Friends
We visited with my two young children who were so excited to visit the zoo but sadly I was a little let down. The place is looking run down. The new park area was quite good but I felt the place lacked any real wow factor overall. The food is overpriced and the quality is really poor so would definitely recommend taking a picnic with you. We barely caught a look at any of the animals as the enclosures were very over grown and the glass was so dirty. I understand this isn’t the easiest to maintain but sadly meant viewing the animals was very hard. In terms of covid 19 - sanitizer was provided all over the zoo which I was glad to see. The one way system to us was very clear and signage remind the public about the rules was all over the place. Unfortunately due to the high number of people in the park crowding was unavoidable and I didn’t feel very safe. I didn’t see much social distancing which is the responsibility of the individuals, however I would urge the zoo to look at this as we visited on a Monday during the school term so I hate to imagine what it would be like at the weekend. Overall an average family day out. Wouldn’t rush back.
Written 8 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi ctaitx, thank you for taking the time to leave us a review and for sharing your feedback. We're sorry to hear that you didn't enjoy your visit. As a wildlife conservation charity, every ticket and purchase in our cafes helps feed and care for our amazing animals and protects threatened species around the world. We're sorry to hear you found the signage confusing and we'll be sure to pass this along to the relevant teams. There are still limited visitor numbers, though we have been fully booked due to English school holidays the past couple of weeks which is why it may have felt busier than usual on a Monday. There are over 2,500 amazing animals living here at the zoo, with natural enclosures full of foliage to provide organic coverage, as well as private areas to give them privacy should they choose it during the day. We always recommend visiting different areas of the zoo at different times to have the best chance of seeing particular animals. We are working hard to revamp areas of the zoo and appreciate your feedback. Once again, thank you for sharing your experience with us. If you have any questions or further feedback please do get in touch via info@rzss.org.uk
Written 8 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

carlyby
Dumfries, UK117 contributions
4.0 of 5 bubbles
Jul 2020 • Friends
This would have been easily a 5 star review but it was let down by the cost and quality of the food.
We went a week after it reopened from lockdown. So didn’t know what to expect. The staff were friendly and helpful. Everything had been well thought out. A good one way system in place. Couldn’t see everything we had hoped for as some of the inside areas had to be closed but staff explained they were hopping to get these reopened ASAP. There was no penguin parade and this won’t happen for a long time according to staff. As they need everyone close together to stop the penguins wandering off and getting lost.
Saw the pandas, they are great a Animals but they don’t really do much. This will most likely be the only time in that I will get to see them give how it endangered they are and that they are only on loan from the Chinese.
Because the zoo limited numbers allowed in never had to wait to long to access the viewing platforms. Due to social distancing. They had also brought in lots of extra toilets to help with social distancing. Lots of hand washing and sanitising places everywhere.
Had a fanatic day, was only let down by the coat and quality of food.
I knew in advance that it would only be takeaway places available. That was ok, I get things have changed. But nearly £5 for a poor quality sandwich and £2.59 for a bottle of water was far to expensive. Got some nachos for £4.50 these were poor quality and ended up leaving most of them. I just hope the animals get better food than this, which by the look of how someone of the monkeys were going crazy at feeding time I would say they thoroughly enjoyed their lunch. I just wished I had brought a packed lunch. But given that the park is on a steep hillside I wouldn’t have wanted to carry round lunch for 6 people all day. I think you can go back out to your car but currently the only entrance and exit is at the bottom of the hill and the car park is half way up the hill. No ideal to nip back out to.
But overall a great day, the animals were amazing and the staff were great.
Written 11 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

keep P
Edinburgh, UK258 contributions
3.0 of 5 bubbles
Jul 2020
Was excited to finally have a family day out, but sadly our enthusiasm waned when we discovered many areas were closed/ several animals out of view/and many parts of the zoo looking run down and unkempt. We counted that we saw 50% of the animals highlighted in the free Park map. The place was worryingly mobbed and although there were attempts to appeal to visitors to socially distance, there were some areas which were simply a free-for-all. We queued for 15 minutes to see lions but gave up on the tigers as the queue was simply too long. The many play areas were teeming, sadly suggesting the children were more entertained by swings than livestock. Staff were helpful and surprisingly buoyant in this lacklustre zoo and being the best part of £100 out of pocket for the 'privilege' I'm afraid these customers were pretty sad too.
Written 21 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

EllieEllie13
Surrey, UK79 contributions
3.0 of 5 bubbles
Oct 2020 • Friends
No queue to get in and hardly anyone there but that was probably due to going on a rainy school day. Covid restrictions seem pretty clear and lots of sanitiser around.

Main positives were seeing the pandas, rhinos and big cats as well as the little cafe we stopped in by the penguins had tasty food and fast service.

Unfortunately an awful lot of the zoo seems to be closed off without any explanation, warning or reduction in ticket cost to reflect this.

A member of staff that we unfortunately didn’t grab the name of deserves a huge shout out and really brightened up the visit right towards the end of our time there, a lady working in the chimpanzee building came over to us and started telling us more about them and answered loads of questions we had and explained who each of them are and more about their personalities. She was incredibly informative and showed such a genuine passion and care for the animals which was lovely.

I would also give a word of warning to anyone that might struggle with a lot of up hill walking as it’s built on a slope, it’s not a mountain or anything but if I’d been pushing a push chair or wheel chair it could have been tough.

Overall I wouldn’t say it’s an absolute must see but it was really great seeing the pandas, big cats and rhinos and it’s a nice half day out with lots of cafes dotted around, nice viewpoints and fun facts/ interactive bits for kids.
Written 7 October 2020
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