We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Guerlain Spa

Certificate of Excellence
Neighbourhood:
Princes Street and Gardens
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Get directions
Address: Princes Street | Waldorf Astoria Edinburgh - The Caledonian, Edinburgh EH1 2AB, Scotland
Phone Number: +44 131 222 8836
Website
Today
09:00 - 21:00
Open now
See all hours
Hours:
Sun - Sat 09:00 - 21:00
Description:

Enter the world of Guerlain Spa, a haven of luxury and tranquility in one...

Enter the world of Guerlain Spa, a haven of luxury and tranquility in one of Edinburgh’s most famous and historic hotels.Imbued with Guerlain’s world-renowned ethos of elegance and sophistication, this luxury Edinburgh spa echoes the glamour and prestige of its peerless Champs Elysées counterpart, with uniquely-tailored beauty and skincare experiences that draw on Guerlain’s long history of innovation and excellence.

read more

TripAdvisor Reviewer Highlights

Read all 147 reviews
Visitor rating
  • 97
    Excellent
  • 23
    Very good
  • 13
    Average
  • 8
    Poor
  • 5
    Terrible
Grand amenities, friendly and expert staff

Everything about my visit for a full body massage was excellent. The receptionist and therapist both went out of their way to make my visit enjoyable. The setting is quietly... read more

5 of 5 bubblesReviewed yesterday
wanderingfox
,
Leeds, United Kingdom
Add Photo Write a Review

147 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 146: English reviews
Leeds, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Everything about my visit for a full body massage was excellent. The receptionist and therapist both went out of their way to make my visit enjoyable. The setting is quietly opulent and the massage itself very good indeed. I have booked for another visit tomorrow !

Helpful?
Thank wanderingfox
London, United Kingdom
2 reviews
2 of 5 bubbles Reviewed 1 week ago

We were guests of the hotel and thought that a swim on Sunday lunchtime before a spa treatment would be relaxing, only to find the small pool mobbed with children who were having swimming lessons. We didn't go in - being in a noisy busy tiny swimming pool is neither luxurious or relaxing. The jacuzzi was not working, and seemed... More 

Helpful?
Thank nicolamj2016
Management response:

Dear nicolamj2016, Thank you for taking the time to review your recent experience with us. I am very sorry to read that your time here did not meet your expectations. We are an active participant in the continued success of our local community and as such, do allow a local swimming school to use our pool for a short time... More 

Bolton, United Kingdom
Level Contributor
5 reviews
2 of 5 bubbles Reviewed 3 October 2016

Lovely Spa as you would expect in this type of hotel and as a gift I had a manicure. This was very nice and professional. However, this lovely experience was tarnished when one of my friends who needed a little waxing (upper lip and chin) booked in for this treatment, she had it (all of 10 mins in the treatment... More 

Helpful?
Thank AMH0407
Management response:

Dear Guest, I am really happy to hear you had an enjoyable manicure at The Guerlain Spa. However I am very sorry to hear of your disappointment in the prices of our waxing treatments. We do advertise our prices on all of our platforms so that our guests can be aware of this in advance. That being said we are... More 

EDINBURGH
Level Contributor
37 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 9 August 2016

Visited as part of a Mother's Day treat with my Mum. The Spa itself is lovely and beautifully decorated. The swimming area floors are very slippy and the changing rooms are tight for space if there are a few people in it at one time.Unfortunately the treatment room I was in was cold and the therapist I had's breath smelt... More 

Helpful?
Thank xREBECCAxMc
Nagpur, Maharashtra, India
Level Contributor
146 reviews
60 attraction reviews
common_n_attraction_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 1 July 2016 via mobile

Sink into luxury and let yourself be pampered by the best therapists and masseurs.. They start with a Perfume journey wherein one can choose their own choice of fragrance from the wide array of Guerlin perfumes and then your room is prepared keeping your choice in mind. The robes and fit flops one changes into are comfortable and clean. After... More 

Helpful?
Thank Varsha_Manohar
Glasgow
Level Contributor
18 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 7 May 2016

I went here for my mum's birthday this week. This is the only Guerlain Spa in the UK. I had purchased the Mother and Daughter Spa day experience. We arrived early so we could use the pool, sauna, steam room and jacuzzi. These areas were standard, clean but not luxurious like some other spas but the changing areas were 5... More 

Helpful?
1 Thank LoveHolsGlasgow
Glasgow, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 April 2016

I visited this spa on Thursday 21st April using an itson voucher with my mum and sister. We all had treatments booked for 3pm so we spent some time using the spa facilities beforehand which includes a pool, jacuzzi, sauna and steam room - all very clean. For my treatment, I had a facial by a member of staff called... More 

Helpful?
Thank Leanne651
Edinburgh, United Kingdom
Level Contributor
10 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 April 2016 via mobile

I visited the spa today along with a friend using an It Is On voucher for 2 treatments and a glass of fizz. We were met by a very friendly receptionist who showed us around and gave us our lockers with robes and flip flops. The robes were of a very high standard and very cosy. The pool area was... More 

Helpful?
Thank Jenny C
London, United Kingdom
Level Contributor
83 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 2 April 2016

Had a lovely massage at this great spa in Edinburgh. The treatment started with a bonus foot bath and the level of service was good throughout. The low point was reception before and after the treatment. That needs much improvement, the service was harried and charmless.

Review collected in partnership with this attraction

Helpful?
Thank esthero1
Glasgow, Scotland
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 1 April 2016

We paid a visit to the Guerlain spa as part of an Itison deal for use of the spa with choice of treatment (either two 30 minute treatments or one 60 minute) and glass of fizz for £79 per person. We were charged a further £20 per person surcharge to use the facility on a Friday. The treatment areas are... More 

Helpful?
1 Thank Jennipetal

Travellers who viewed Guerlain Spa also viewed

Edinburgh, Scotland
Edinburgh, Scotland
 
Edinburgh, Scotland
Edinburgh, Scotland
 

Been to Guerlain Spa? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Guerlain Spa and other visitors
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Guerlain Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in Princes Street and Gardens

Neighbourhood Profile
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street is only half one, since buildings only line one side. But what they don’t say is how extraordinary the views are from Princes Street as a result. From here you look onto expansive and decorative public gardens beneath the mighty basalt cliffs on which Edinburgh’s Castle stands proud above the rest of the dramatic old town skyline. Yet many of those on Princes Street look the other way, as they’re concerned with chain store shopping or catching the tram or a train at main train station Waverley. But it’s not all utility here; the Scottish National Gallery rewards purposeless wandering, and December’s huge winter market in the gardens begins a season of revelry which ends with Hogmanay, Britain’s largest New Year’s street party.
Explore this neighbourhood