Edinburgh Waverley Station
Edinburgh Waverley Station
3.5
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The area
Neighbourhood: Old Town
Few Edinburghers live in the Old Town, but its labyrinth of dank alleys and steep streets suggests this was not always the case. Today, it’s mostly visitors, tartan-flavoured souvenir shops, and pipers that you’ll find on its cobbled streets. This is the place to get a feel for Auld Reekie (Old Smelly), as the town was once nicknamed, and stroll the Royal Mile, the thoroughfare that links the castle with the royal palace – two of Edinburgh’s great set-piece attractions. But there’s lots more exploring to do here down dozens of little alleys, or wynds, while at night the city’s busiest clubs erupt along the Cowgate which is closed to traffic for this purpose.
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See what travellers are saying
  • S H
    Leicester, United Kingdom6 contributions
    Left luggage is a rip off!
    Do not use left luggage as very expensive. £7.50 for 3 hours or £15 for 24 hours per bag. Bus station has lockers in three sizes - large costs £12 and we fit 4 cabin suitcases in. Bus station very clean with two members of staff on hand to help. Only downside is you need to pay with cash (coins to be precise but there is a change machine for notes).
    Visited March 2023
    Travelled with friends
    Written 6 March 2023
  • James M
    Ipswich, United Kingdom49 contributions
    I didn’t miss my train but other passengers probably did.
    At about 1130 on Monday morning the tannoy told us to get out of the station by the nearest exit because of an emergency situation. I complied but didn’t go far and returned to the station 10 minutes later when I saw other people entering. The situation appeared to be resolved and I made it to the 12 o’clock train with a few minutes to spare. The train left exactly on time and I wonder how many people who had left the station missed it. An announcement on the train said that the emergency had been because of a fire alarm. Was this a regular fire drill?
    Visited July 2023
    Written 11 July 2023
  • 895annmarief
    Edinburgh, United Kingdom30 contributions
    Bar at Edinburgh Waverley station
    Visited the bar at Edinburgh Waverley station as my train was cancelled. Another train was due in 45 minutes so went to bar to have 1 drink as I waited. 1 glass of Prosecco was £10.40 absolute ridiculous pricing. Definitely won’t visit again.
    Visited August 2023
    Travelled with friends
    Written 10 August 2023
  • Omar
    Riyadh, Saudi Arabia742 contributions
    Not a Very Good Overall Experience.
    Edinburgh Waverley Station, while serving as a central transport hub, does have a few areas where improvements could be made to enhance the overall experience. While it may not stand out as Scotland's capital's main station, it still offers convenience and accessibility for travelers. One notable drawback is the limited availability of waiting seating within the station. Finding a seat during peak hours can be a challenge, leaving some passengers without a comfortable place to wait. Expanding the seating options would greatly improve the overall comfort of the station. Additionally, the location of the taxi queue, not directly in front of the station, requires a short walk and can be confusing for first-time visitors. Clear signage directing passengers to the taxi queue would be beneficial, allowing for a smoother and more efficient transition from the station to their onward journey. For families with children or travelers with heavy luggage, it is important to note that walking to the city center from the station may be more challenging than anticipated. While Google Maps may suggest a short 15-minute walk, the path can be steep and hilly, requiring significant effort, especially with trolleys and large luggage. It is advisable to consider alternative transportation options, such as taxis, to avoid unnecessary strain.
    Visited June 2023
    Travelled with family
    Written 16 August 2023
  • wtandy
    Launceston, Australia861 contributions
    Great assistance at ticket information desk
    Chaotic place at present, with roadworks going on. Road rage outside the place, but the man at the information desk was very helpful. Explained both tram and bus options to get me to the airport. Bustling place.
    Visited October 2023
    Travelled solo
    Written 6 October 2023
  • spc354
    528 contributions
    Don't count on storing luggage at Edinburgh Waverly Station
    Signs were not very helpful and late announcement of departure platform for the train to Aberdeen, and another last minute change on top of that caused quite a scramble. Apparently reservations mean nothing on Scotrail!! However the biggest surprise, and an expensive one, was the fact that the left luggage (bag storage) at the station only accepted small carry-on size items and would not take our large bags. Resulted in us having to store our bags at the "Luggage Store" selling luggage in the adjacent Waverly Mall for UKP 12 /per bag/2 hours. That was one time that I did not smile at the "pun."
    Visited November 2023
    Travelled solo
    Written 30 November 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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3.5
270 reviews
Excellent
71
Very good
113
Average
41
Poor
15
Terrible
30

spc354
Clarks Summit, PA528 contributions
Nov 2023 • Solo
Signs were not very helpful and late announcement of departure platform for the train to Aberdeen, and another last minute change on top of that caused quite a scramble. Apparently reservations mean nothing on Scotrail!!
However the biggest surprise, and an expensive one, was the fact that the left luggage (bag storage) at the station only accepted small carry-on size items and would not take our large bags. Resulted in us having to store our bags at the "Luggage Store" selling luggage in the adjacent Waverly Mall for UKP 12 /per bag/2 hours. That was one time that I did not smile at the "pun."
Written 30 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Oliver R
Perth, UK12 contributions
Nov 2023 • Family
Everything expensive, really confusing platforms numbers, like platform 1 , 20, and 19 can be along the “same platform” and are really jumbled up, I recommend coming early because it is beyond easy to get lost.
Written 19 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

gordon c
Accra, Ghana11 contributions
Nov 2023 • Couples
The availability and logistics of getting a Taxi from this station are ridiculous - I was directed to the "new" taxi rank by a station official ( blue refelctive jacket and something like "Station shift manager" on the back) this is a substatial distance from the platforms up and down stairs and lifts and NOT OPERATIONAL - then had a the long walk back to the staion in the rain - taxis in Market street are a hike away from the station and try it with heavy cases - I travel extensively - this is the worst by a long way ive experienced
Written 17 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Topsyturvey
3 contributions
Oct 2023 • Solo
1st time using Waverley station. Its huge and platforms are on different levels, be prepared, give yourself time to navigate the statio and where you need to be to get on your train. (20 platforms) Female toilets big queues, hate to think what its like on a busy half term or during main holidays. There are 3 /4 exit /arrival points , M and S..Boots..Pret...a book shop...coffee shops...There is small seating area...with lots of pidgeons flying about and walking by waiting foor bita of food..There are signs saying do not feed...but people were ..so what goes in..must come out...so again if you sit down be prepared for poop.
Written 31 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

angela m
milton keynes34 contributions
Oct 2023 • Family
Only fave a 5 star due to the lovely Laura from the travel desk. Normally this is a brilliant station for disabled people but after a traumatic journey yet again on the aweful avanti west coast line, no one was there to meet me with a wheelchair. I walked a little way with my son and then my crutches slipped on an oily concourse amd almost went over but my son caught me, unfortunatelyi twisted my amkle amd ita like a balloon today. I had booked passenger assist and this wouldn't have happened had they been there. So, Laura from the travel desk, you were my actual hero yesterday, thank you 10 times over.
Written 24 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

wtandy
Launceston, Australia861 contributions
Oct 2023 • Solo
Chaotic place at present, with roadworks going on. Road rage outside the place, but the man at the information desk was very helpful. Explained both tram and bus options to get me to the airport. Bustling place.
Written 6 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jardden
Cardiff, UK212 contributions
Aug 2023 • Solo
its a central and large station,
on various levels..
clean and free busy toilets.,
a bit confusing layout...
especially for vistors unfamilar

the w.h.smiths book shop is wonderful...
complete lack of bins , where you can see the transparent bag....
Written 1 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Marianne C
1 contribution
Aug 2023 • Family
Edinburgh Waverly Station was great! Pass the Keys Renovated 2 Beds flat near City Centre and Meadows accommodation was TERRIBLE. Our family vacation accommodation turned out to be a huge disappointment. What should have been the first red flag is that the lock box the keys were in looked nothing like the photo in the information for the unit and we were fumbling around with several lock boxes trying the code to get the keys. From the moment we stepped into the building, we were greeted by a completely dark hallway that required a flashlight to navigate. Finding our apartment became a guessing game as it wasn't properly labeled, leading us to try our key in multiple doors. Once inside, our spirits sank even further as we encountered an unkempt and unpleasant-smelling apartment with dirty laundry present. The situation worsened as we realized we had to make our own beds upon arrival and clean the place without any cleaning supplies provided. It was clear that cleaners had not cleaned the appartment prior to our arrival. This unexpected and unwelcome task only added to our stress levels. To make matters worse, essential toiletries (toilet paper, shampoo, soap) and kitchen/laundry cleaning supplies were conspicuously absent. All of the oven and burner settings on the stove were rubbed off, thus making cooking difficult, as we are foreigners, and no instructions were to be found in the unit anywhere. There was old food in the cupboards. The final blow was a malfunctioning dishwasher filled with stagnant water, and a door lock which was broken and held together with packing tape, though the lock was eventually fixed in the coming days. The reality fell far short of the advertised amenities and left us grappling with a significant amount of stress, detracting from the precious time we were supposed to be spending on vacation with our children. Our decision to rent this unit was based on its promised features like a dishwasher and laundry facilities, aimed at enhancing our holiday experience. We've made several active efforts to contact the owner through booking.com in hopes of receiving compensation. While booking.com did refund a small portion of our expenses, our request for reimbursement for the cleaning fee, purchased toiletries and inconvenience remain unanswered. The experience has left us frustrated and disappointed.
Written 22 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Omar
Riyadh, Saudi Arabia742 contributions
Jun 2023 • Family
Edinburgh Waverley Station, while serving as a central transport hub, does have a few areas where improvements could be made to enhance the overall experience. While it may not stand out as Scotland's capital's main station, it still offers convenience and accessibility for travelers.

One notable drawback is the limited availability of waiting seating within the station. Finding a seat during peak hours can be a challenge, leaving some passengers without a comfortable place to wait. Expanding the seating options would greatly improve the overall comfort of the station.

Additionally, the location of the taxi queue, not directly in front of the station, requires a short walk and can be confusing for first-time visitors. Clear signage directing passengers to the taxi queue would be beneficial, allowing for a smoother and more efficient transition from the station to their onward journey.

For families with children or travelers with heavy luggage, it is important to note that walking to the city center from the station may be more challenging than anticipated. While Google Maps may suggest a short 15-minute walk, the path can be steep and hilly, requiring significant effort, especially with trolleys and large luggage. It is advisable to consider alternative transportation options, such as taxis, to avoid unnecessary strain.
Written 17 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Getaway725709
29 contributions
Aug 2023 • Friends
The station is rather sprawling and poorly signed though the staff are quite helpful. The taxi arrangements are terrible - walking for miles, two separate lifts and you end up in a desolate car park where there are more marshals than taxis and a long wait.
Written 15 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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EDINBURGH WAVERLEY STATION: All You Need to Know BEFORE You Go (with Photos)

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