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Newcastle Visitor Information Centre

10-14 Central Promenade, Newcastle BT33 0AA, Northern Ireland
+44 28 4372 2222
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Review Highlights
COLD staff!

I stopped in to ask a question. There were two personnel, and the one I talked was very brisk and... read more

Reviewed 1 week ago
NHjo
,
Rye, New Hampshire
Very high standard

I have been into the visitor information centre many times and the staff are so patient and... read more

Reviewed 1 week ago
Maehb
,
N. Ireland
Read all 80 reviews
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Overview
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Newcastle Visitor Information Centre stock a wide range of traditional and contemporary crafts, including many local producers. Designer knitwear, jewellery, pottery, woodcarvings, hand painted silks and Game of Thrones merchandise. Also stock a wide range of souvenirs, books and maps.
  • Excellent61%
  • Very good26%
  • Average5%
  • Poor7%
  • Terrible1%
Travellers talk about
“local area” (4 reviews)
“for sale” (3 reviews)
Closed Now
All hours
Hours Today: 09:30 - 17:30
LOCATION
10-14 Central Promenade, Newcastle BT33 0AA, Northern Ireland
CONTACT
+44 28 4372 2222
Write a Review
Reviews (80)
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1 - 10 of 78 reviews

Reviewed 1 week ago

I stopped in to ask a question. There were two personnel, and the one I talked was very brisk and detached, which surprised me because usually the Irish are very friendly. It's not because she was busy -- there was no other visitor in the...More

Thank NHjo
SHPtourist, Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 6 days ago

Thank you for your comments. I am so sorry you had a bad experience in our Visitor Information Centre. We normally have an excellent rapport with our visitors. If there is anything we can do to assist you please do not hesitate to get in...More

Reviewed 1 week ago

I have been into the visitor information centre many times and the staff are so patient and helpful. The shop itself is nicely laid out and is very well stocked with both publications and souvenirs.

Thank Maehb
Reviewed 3 weeks ago

A great place to get lots of literature on walks and trails in the area. Plus if you undertake the St Patrick Trail this is where you get a certificate. Sadly nothing for the Lecale Way or Ulster Way which we had been doing. Lots...More

Thank carriegault
Reviewed 5 weeks ago

got plenty of leaflets & ideas here for days out! some nice wee gifts but very expensive! nice to look at tho!

Thank JOANNE W
Reviewed 14 August 2017 via mobile

Quality tourist centre right in the centre of Newcastle. It offers information on everything in Newcastle- from attractions and reatuarants to walks/hikes and hotels, and everything in between! As well as that, information is available on places to visit right up as far as the...More

Thank jessmurphy99
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 15 August 2017

Thank you, on behalf of our staff, for taking the time to review our services. We are delighted you enjoyed your visit to Newcastle and look forward to welcoming you back in the near future.

Reviewed 12 August 2017

Great tourism facility ,staff with great knowledge of local & surrounding areas .right in the heart of town..

Thank bernardcameron1
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 14 August 2017

Thank you for your review and delighted you enjoyed your visit with us.

Reviewed 10 August 2017

Huge amount of local information from very well informed staff, well worth a visit if you are in the area.

Thank Andrew G
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 11 August 2017

Hi Andrew .. many thanks for your kind review and glad you enjoyed your visit to Newcastle.

Reviewed 2 August 2017

Useful place to find out what you can do in County Down away from Newcastle. Useful tourist maps. Helpful staff.

Thank Richard A
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 11 August 2017

Thank you for taking the time to review our services and we look forward to welcoming you back soon.

Reviewed 1 August 2017

Went in to browse and the staff are so friendly and have great knowledge of the area and ideas for all visitors.

Thank John M
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 9 August 2017

Thank you for your kind review, I will be sure to pass on your comments to our staff.

Reviewed 31 July 2017 via mobile

Too good place with souvenir shopping and getting information about nearby places of tourist attractions.

Thank Clikhelpful
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 9 August 2017

Thank you for taking the time to review our services and glad you enjoyed your visit.

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