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So looking forward to watching clock in the walls, but why use a cinema with disabled seating area right in front. Access to the front is easy, but being so close to the screen everything was a blur. Please start using cinema screens with disabled...More
We went to watch Incredibles 2 on a Tuesday morning in the summer holidays. The cinema was very quiet at this time. We had open ended tickets that were an incentive for holding a current account with Lloyds Bank. I presented these to the cashier...More
The cinema was clean and the nachos and popcorn we bought were good. The staff were the slowest staff I have ever seen anywhere, chit chatting among themselves and working at a snails pace when there was a very long queue.
I visited vue in Swansea to watch the first purge, which I am aware is a 15. I booked tickets online and went out of my way to try out vue in Swansea when odeon llanelli was completely accessible. As the film was a 15...More
Couldn’t pay by card once as the till was locked and the person who locked it was on lunch
Hotdog orders wrong
Horrible customer service
Always an issue with people talking during the movie.
Went to see Deadpool 2 at 5.50pm. Being half term there are a lot if families around at this early evening viewing and there are lots of movies starting around the same time. So we collect out pre-ordered tickets and join the long queue of...More
We went to see Han Solo tonight for my grandsons birthday. We had pre- booked tickets. On arrival the machine would not print them so my son queued. He was third in the Q and waited 15 minutes. There was one young lad behind the...More
Came in last night to see ghost stories and film was good, screens were clean and food was great!
However what really let the experience down was the young man who served us at the till (Tall brown hair first name was Seb on name...More
We went to Vue Swansea today with our 3year old. Booking online was easy and the pick up of tickets was great.
The cinema was empty- it appears even the reduced ticket price isn’t inviting customers.
We wanted to get some nachos and the lady...More