We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Was okay

The cinema was clean and the nachos and popcorn we bought were good. The staff were the slowest... read more

Reviewed 6 August 2018
Anita L
via mobile
Plenty of choice of films

Nice & warm, correct level of sound, good size cinema & clean, only problem, seats are very... read more

Reviewed 11 December 2018
carian2014
,
Swansea County, United Kingdom
Read all 47 reviews
4
All photos (4)
Full view
Traveller Overview
  • Excellent14%
  • Very good34%
  • Average12%
  • Poor17%
  • Terrible23%
6 Aug 2018
“Was okay”
17 Apr 2018
“The weak link in the staff chain”
About
Suggested duration: 2-3 hours
Local Weather
Powered by Weather Underground
Jan
Feb
Mar
Contact
The City Gates York Street, Swansea SA1 3LZ, Wales
Website
+44 345 308 4620
Call
Improve This Listing
Reviews (47)
Filter reviews
47 results
Traveller rating
7
15
6
8
11
Traveller type
Time of year
LanguageEnglish
7
15
6
8
11
See what travellers are saying:
FilterEnglish
Updating list...
1 - 10 of 47 reviews
Reviewed 11 December 2018

Nice & warm, correct level of sound, good size cinema & clean, only problem, seats are very uncomfortable!! Bum went to seep. But enjoyed the film.

Date of experience: December 2018
Thank carian2014
Reviewed 3 December 2018

I checked the time of the film I wanted to see on the website ten minutes before leaving home. When I got there, the film was not being shown for another three hours. So that's a thirty five mile round trip, a parking charge and...More

Date of experience: December 2018
Thank Helen L
Reviewed 2 December 2018 via mobile

Watching creed 2 to the back drop of queen songs from film nxt Door film. Never experienced that before in cinema. Terrible!!! Staff admitted had complaints last night and still failed to rectify it for todays showing - terrible! Manager did reimburse tickets thankfully

Date of experience: December 2018
Thank Keldoris
Reviewed 18 November 2018 via mobile

Visited Saturday night with my family, was told to sit in row E, when sitting down row E was full except for 3 seats on the far end where we didn’t want to sit, row D in front of us was completely empty so I...More

Date of experience: November 2018
Thank K7302WSnicholasd
Reviewed 9 November 2018

I visited Screen 11. On this trip, I noticed that the sound was way too loud. I had complained to the staff and they said that since the ads had started, they can't adjust the volume. They recommended me to wait for the film to...More

Date of experience: November 2018
Thank tyw7
Reviewed 5 November 2018 via mobile

Monday night visit to watch bohemian rhapsody, helpful staff, clean cinema and comfortable seating. Worth a visit

Date of experience: November 2018
Thank ejd74
Reviewed 3 November 2018 via mobile

Always choose Vue Cinema to watch the latest blockbuster movie, the seats are comfortable, we are able to choose our own seats and the showing times are always good. It's a bargain at £5 a ticket too so will be coming more often now the...More

Date of experience: November 2018
Thank 344kathh
Reviewed 22 September 2018 via mobile

So looking forward to watching clock in the walls, but why use a cinema with disabled seating area right in front. Access to the front is easy, but being so close to the screen everything was a blur. Please start using cinema screens with disabled...More

Date of experience: September 2018
Thank Slartybartfart
Reviewed 24 August 2018

We went to watch Incredibles 2 on a Tuesday morning in the summer holidays. The cinema was very quiet at this time. We had open ended tickets that were an incentive for holding a current account with Lloyds Bank. I presented these to the cashier...More

Date of experience: August 2018
Thank Psy2013
Reviewed 6 August 2018 via mobile

The cinema was clean and the nachos and popcorn we bought were good. The staff were the slowest staff I have ever seen anywhere, chit chatting among themselves and working at a snails pace when there was a very long queue.

Date of experience: August 2018
Thank Anita L
View more reviews
Nearby
Nearby HotelsSee all 22 nearby hotels
Premier Inn Swansea City Centre Hotel
972 reviews
.09 km away
Travelodge Swansea Central Hotel
398 reviews
.11 km away
Morgans Hotel
867 reviews
.20 km away
The Dragon Hotel
1,163 reviews
.46 km away
Nearby RestaurantsSee all 781 nearby restaurants
Ocean Oriental Cuisine
206 reviews
.07 km away
No Sign Wine Bar
323 reviews
.10 km away
Revolution Swansea
221 reviews
.11 km away
Jamaican Jills
360 reviews
.09 km away
Nearby AttractionsSee all 232 nearby attractions
The LC
1,468 reviews
.15 km away
Swansea Museum
198 reviews
.15 km away
Dylan Thomas Centre
113 reviews
.28 km away
National Waterfront Museum
515 reviews
.21 km away
Questions & Answers
Get quick answers from Vue Cinemas staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines