Zip World Fforest

Zip World Fforest, Betws-y-Coed: Hours, Address, Zip World Fforest Reviews: 4.5/5

Zip World Fforest
4.5
Nature & Wildlife Areas • Parks
09:00 - 17:00
Monday
09:00 - 17:00
Tuesday
09:00 - 17:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00
Saturday
09:00 - 17:00
Sunday
09:00 - 17:00
About
Zip World Fforest offers an idyllic woodland setting for all your adventure needs. The heart of the site is the Fforest Coaster - based on the traditional toboggan but running on rails, it offers a year round, all-weather experience for ages 3 and up. There are two high ropes courses; Treehoppers for younger children (5-12 years) and Zip Safari 2 (9 years and up). You can bounce and explore to your heart's content on Treetop Nets; giant bouncy nets suspended in the trees, or experience the thrill of Skyride 2, Europe's highest five-seater swing. Drop 100ft alone or with a friend on the world's first tandem drop experience, Plummet 2. After all that adventure, why not relax, re-fuel and watch the action from one of our two on-site cafes. Open all year round.
Suggested duration
2-3 hours
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The area
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4.5
1,257 reviews
Excellent
947
Very good
216
Average
46
Poor
21
Terrible
28

Lou
Milton Keynes, UK5 contributions
Super fun activities to test your metal! :)
Jun 2021
We did Plummet 2 which tested our nerve but was well worth it, and the forest coaster which was super fun :) Both activities and the location were awesome! :)
Written 16 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

M9216ZQjuliep
Newport37 contributions
So much fun
Jun 2021 • Friends
Reasonably priced adventure, great fun for all I’d say.
Staff were very friendly and professional.
We had a camera fitted for half price when we booked and so glad we did, it was a nice little extra.
3 rides are good but I could have done that all day .
Will definitely return with my granddaughter next time.
Written 15 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi, Thank you for the kind words, Its great to hear you enjoyed your Fforest Coaster adventure filled day. Our instructors are trained to the highest standards in terms of safety to ensure you not only get the best out of your day, but do it all in the safest way possible. It's good to know that our instructors are friendly and personable as well as safety conscious. The Fforest site is great for those travelling with younger adventurers but will keep even those just young at heart entertained- If you would like to book in with us please don't hesitate to call the booking office on 01248 601 444 and one of the team will happily walk you through to your next adventure filled day! Don't forget we have 3 sites across North Wales, and 1 site in South Wales each with their own set of adventures. Aaron
Written 16 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

William G L Corlett
Douglas, UK185 contributions
Great Situated Park
May 2021 • Friends
This Park is ideally situated being right next to the stunning village of Betws-y-coed.
Zip World is made into several small parks arrows Wales all which other different experiences and all not so far away from each other.
Zip World Fforest Coaster was on my to do list for a while and so glad I had finally got the chance to ride it.
Great how it's designed with its two lift hills taking you up into the plantation.
Good speed on the way back down, breaking system did not interfere with the ride to much.
The park is in a very nice setting.
My tip is to arrive and book the Coaster and other attractions early on in the day as the Park will get busy through out the day
Written 10 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hey Gaz, Thanks for taking the time to write about your experience on site! Its great to hear you enjoyed your adventure filled day on site at our Fforest Location. The Fforest site is great for those travelling with younger adventurers but will keep even those just young at heart entertained. Now that you have hurtled through the trees on the Fforest Coaster why not try taking on the Caverns Adventure Fly, climb and traverse your way through our unique underground course in a slate mine disused for the past 200 years; if you’re up to the challenge that is! Don't worry, you don't have to complete the tightrope if you don't want to! If you would like to book in with us please don't hesitate to call the booking office on 01248 601 444 and one of the team will happily walk you through to your next adventure filled day! Don't forget we have 3 sites across North Wales, and 1 site in South Wales each with their own set of adventures. Aaron
Written 14 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nancy E
1 contribution
Could have been better!
Jun 2021
Having been before and ridden the fforest coaster and had a great time, we decided to go again on our recent trip to Wales. Everything was well set out and all Covid precautions etc were in place and the staff were all friendly and efficient. However, we ended up not going on the ride due to the potential of an almost 1.5 hour total wait. We were due to check in at 4.00 which we did, only to receive a text message about 10 minutes later asking us to delay by 35 minutes. Went to join the queue at my allotted ride time of 4.30, waited a good 20 minutes before being allowed through to the next queue, to be told it would be another 45 minutes plus. I don't mind queueing, I don't mind a wait up to a point, especially at present, and I also appreciate this may have been a one off, on a very busy day, just as everyone is getting back up to speed, but I came away disappointed I'm afraid to say and it feels like maybe the ride was oversubscribed for where they were at in the return to normality?
Written 9 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi, Thank you for taking the time to write about your experience on site. During busy times such as bank holidays there can be delays on site. For the Fforest coaster this can be from customers arriving late on site, to slow riders taking there time going round the track - which obviously has a knock on effect through the day. I can assure you that we have the capacity to run 35 customers every 30 min with a total of 70 every hour. If you would like to book in with us again please don't hesitate to call the booking office on 01248 601 444 and one of the team will happily walk you through to your next adventure filled day! Don't forget we have 3 sites across North Wales, and 1 site in South Wales each with their own set of adventures. Aaron
Written 14 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Siobhan M
Leeds, UK93 contributions
Zip Fforest - a tale of two halves
Jun 2021 • Friends
The sled ride was brilliant!! Because of limited numbers due to Covid, had opportunity to take advantage of all three rides - thrilling!!

Moved on to Zip Safari and this is where it came unstuck.

Well up for it, however, weren't allowed to take a drink and this was an issue - dehydration and no drinks made available anywhere on the course. A HUGE oversight especially with the temperature climbing.

Also, told didn't need to complete all the obstacles but this was misleading. There were no options but to keep going forward even though one of the team was feeling faint (due to dehydration).

At the end, fed back some good points as to what would make this a safer experience I.e. Water stations and two exit points on the course. The exit points, we felt, would be appropriate as the course is way longer than believed and, with the best will, circumstances can change as you go round. This needs to be catered for.

Written 9 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Siobhan, Thank you for taking the time to write about your experience on site! What a shame that that you had such a negative experience on Safari, especially after such a positive time on the Fforest Coaster! Unfortunately, no loose items are permitted on the high ropes' activities, as the underneath of the course is open for customers and the public to walk freely without helmets. I completely understand the worry on dehydration. We have historically taken water up to customers if they are feeling dehydrated and in shock. For emergencies we do have 2 exit points on the course, that we can take customers down if needed. These both just require the customers letting us know. I have passed your feedback onto the site management team so they can look into changing the process for this. If you would like to book in with us please don't hesitate to call the booking office on 01248 601 444 and one of the team will happily walk you through to your next adventure filled day! Don't forget we have 3 sites across North Wales, and 1 site in South Wales each with their own set of adventures. Aaron
Written 14 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nathan
Wednesbury, UK15 contributions
Great fun day
Jun 2021 • Family
Brilliant day out with our kids who are 11 and 5. We did the Fforest coaster and the kids loved it. Wish we had taken our time with our 3 rides but the kids were excited. Perfect for all ages
Written 7 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for the kind words, Its great to hear you enjoyed your Fforest Coaster adventure filled day. The Fforest site is great for those travelling with younger adventurers but will keep even those just young at heart entertained- If you would like to book in with us please don't hesitate to call the booking office on 01248 601 444 and one of the team will happily walk you through to your next adventure filled day! Don't forget we have 3 sites across North Wales, and 1 site in South Wales each with their own set of adventures. Next time why not try the Tree Hoppers - Let your little one use up some of that energy on our Tree Hoppers adventure course! Watch them zip, hop, balance and bounce through this exciting woodland playground! Aaron
Written 14 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Joey R
Leeds, UK21 contributions
Great Customer Service!
Jun 2021 • Family
This place is such great fun and the customer service from start to finish was amazing, from every single member of the team! When we arrived at Check-In , we had made a mistake with our booking (Completely our fault) but Ffiona was so helpful in helping us get it fixed. We took up so much of her time because of our error and she stayed positive the whole time! Thanks you so much to the whole team for making our day great but wanted to give a special mention to Ffiona as she definitely went above and beyond!
Written 6 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hey, Thank you for the kind words! It really does mean a lot to us here at Zipworld that you have taken the time to let us know how your experience on site was. I will pass on your kind words over Fiona as I'm sure she will be very grateful to you for them. Our front of house staff work very hard to provide the best service possible and i know that they do go above and beyond in most cases to address any issue. The Fforest site is great for those travelling with younger adventurers but will keep even those just young at heart entertained- If you would like to book in with us please don't hesitate to call the booking office on 01248 601 444 and one of the team will happily walk you through to your next adventure filled day! Don't forget we have 3 sites across North Wales, and 1 site in South Wales each with their own set of adventures. Aaron
Written 14 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kelly R
1 contribution
Great experience
Jun 2021 • Friends
My first trip to Zip World and would definitely go back. The staff are amazing especially Georgina, who really helped when one of our party didn't want to go on the full safari tour in the trees so instead she swapped out our tickets for the rollercoaster. Chris the trainer of the equipment was also brilliant.
Written 5 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Kelly, Thank you for taking the time to write about your experience on site. I will pass on your kind words over Georgina and Chris to the sites management team, as we believe that praise should be passed on where possible. If you would like to book in with us please don't hesitate to call the booking office on 01248 601 444 and one of the team will happily walk you through to your next adventure filled day! Don't forget we have 3 sites across North Wales, and 1 site in South Wales each with their own set of adventures. Aaron
Written 13 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

U2fan
Derby, UK1,224 contributions
Great fun
May 2021 • Family
As we arrived in the car park we were told that they were expecting it to be the busiest day in four years. It certainly was busy but not uncomfortably so. The biggest queue was to check in, which took about 15 minutes. Fortunately we’d arrived early.

My husband and eldest son went on the Fforest Coaster, booked for 11.30am, while myself and my youngest watched from the bottom of the track. They had three goes each, which took around 60 minutes in total. We’d pre-booked the photo package for £6 extra each, I think, and got some great videos/photos, which were emailed straight afterwards.

It’s pricey for the time we were there but we had a great time, and would thoroughly recommend it.

And finally, a call out to the staff… they were so friendly and helpful. I was listening to conversations between them whilst waiting, and they were really supportive/looking out for each other.
Written 5 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hey, Thank you for the kind words, Its great to hear you enjoyed your Fforest Coaster adventure filled day. Our instructors are trained to the highest standards in terms of safety to ensure you not only get the best out of your day, but do it all in the safest way possible. It's good to know that our instructors are friendly and personable as well as safety conscious. The Fforest site is great for those travelling with younger adventurers but will keep even those just young at heart entertained- If you would like to book in with us please don't hesitate to call the booking office on 01248 601 444 and one of the team will happily walk you through to your next adventure filled day! Don't forget we have 3 sites across North Wales, and 1 site in South Wales each with their own set of adventures. Aaron
Written 14 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Leacat1978
Birmingham, UK74 contributions
Good coaster, disappointing queue
May 2021 • Family
The coaster itself is good, very fast, the kids loved it. We were disappointed to find it was running behind when we turned up. We were told it was running around 15 minutes behind but it ended up being around 45 - 60 mins behind, and we had to queue in the pouring rain (I know they can’t control the weather). The instructions were then shouted to us as we queued, which made my 10 year old a bit nervous. The staff were lovely, and I feel sorry for these places as they’ve been shut for so long, but it was disappointing how long we had to queue considering the price and the fact you book a time slot.
Written 5 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hey, Thank you for taking the time to write about your experience on site. During busy times such as bank holidays there can be delays on site. For the Fforest coaster this can be from customers arriving late on site to slow riders taking there time going round the track, which obviously has a knock on effect through the day. As you say, unfortunately we don't have control over the weather - but I'm glad to hear the kids enjoyed themselves. The Fforest site is great for those travelling with younger adventurers but will keep even those just young at heart entertained- If you would like to book in with us please don't hesitate to call the booking office on 01248 601 444 and one of the team will happily walk you through to your next adventure filled day! Don't forget we have 3 sites across North Wales, and 1 site in South Wales each with their own set of adventures. Aaron
Written 13 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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