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Bouden Coach Travel

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Review Highlights
Corporate Social Booking

Bouden customer service was amazing - every time I contacted them about my booking they were... read more

Reviewed 4 weeks ago
03sharper
,
Birmingham, United Kingdom
Competitive, punctual and clean

Communication prior to our booking was easy, timely and efficient. The minibus driver was punctual... read more

Reviewed 3 October 2018
SarahY1375
via mobile
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Traveller Overview
  • Excellent67%
  • Very good10%
  • Average0%
  • Poor3%
  • Terrible20%
Travellers talk about
“hen weekend”(2 reviews)
“minibus”(3 reviews)
“driver”(8 reviews)
About
Bouden Coach Travel is a chauffeur and coach company based in the UK. We operate a vast fleet of vehicles including chauffeured luxury cars, MPV'S, minibuses & coaches of all sizes and styles to accommodate your needs whatever they may be. From...more
Closed
Hours Today: Closed
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Suggested duration: More than 3 hours
Contact
Birmingham B35 7BT, England
Website
+44 800 112 3770
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Top Selling Tours & Activities in and around Birmingham
Reviews (30)
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All reviews hen weekend minibus driver punctual company
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1 - 10 of 30 reviews
Reviewed yesterday

Ruined my sons wedding day. 1 coach never turned up leaving 50 guests to make their own way. Proceedings pushed back 2 hours incurring additional cost for other transport. Unable to contact 24 hour centre. Bouden management showed no concern demonstrating a total lack of...More

Thank Discover38735078584
Reviewed 1 week ago via mobile

I booked a coach with this company (costing £700) and was asked to pay a deposit of £210 which I did. Within an hour of booking I had to cancel due to a double booking. So I contacted customer service to have my money back....More

Thank Kayleigh H
Default020320187, Owner at Bouden Coach Travel, responded to this reviewResponded 5 days ago

Hello Kayleigh, I am very sorry to hear that, please accept our sincerest apologies for any inconvenience that may have been caused. We have policies in place to cover admin charges when a cancellation occurs. By booking and then cancelling there are more actions that...More

Reviewed 4 weeks ago

Bouden customer service was amazing - every time I contacted them about my booking they were patient and helpful. We had two bookings for the same day for a work social - for each journey they were on time and efficient. Definitely recommend them!More

Thank 03sharper
Default020320187, Owner at Bouden Coach Travel, responded to this reviewResponded 2 weeks ago

Thank you ever so much for your kind words, we are pleased to hear that you found us so accommodating. We can't wait to hear from you soon and provide you with transport, you and your group really were a pleasure. I would be more...More

Reviewed 3 October 2018 via mobile

Communication prior to our booking was easy, timely and efficient. The minibus driver was punctual, professional and friendly. The bus was spotless and comfortable. The cost was competitive. What more can you ask for. Definitely recommend.More

Thank SarahY1375
Default020320187, Owner at Bouden Coach Travel, responded to this reviewResponded 4 October 2018

Hello Sarah, Thank you for your kind words about our company, we always love to hear our clients thoughts on the service and hearing that you will use us again is music to our ears. You and your passengers really were a pleasure to transport...More

Reviewed 19 September 2018

i booked multi coach journeys for staff for an outside events company and i always found Bouden especially Monisha and Sophie polite, professional. and easy to deal with.. The coaches were always on time and the price was always very good and fitted well in...More

Thank stuart b
Default020320187, Owner at Bouden Coach Travel, responded to this reviewResponded 21 September 2018

Good afternoon Stuart, Thank you ever so much for your kind words, we are pleased to hear that you found us so accommodating, we will notify Monisha and Sophie also of your lovely review. We can't wait to hear from you soon and provide you...More

Reviewed 10 September 2018

Had a executive coach booked to take 16 of us from Birmingham to Brighton and pick us up 2 days later. Coach arrived bang on time the driver was very nice and loaded all the luggage for us. The coach was very clean and the...More

Thank brian s
Default020320187, Owner at Bouden Coach Travel, responded to this reviewResponded 19 September 2018

Thank you for your valuable feedback, we appreciate your time for writing this. We're glad to hear that you found our service top quality, you were a pleasure to transport and we look forward to seeing you in the future. Book with us and get...More

Reviewed 8 September 2018

It's up to you, Mr Bouden, you can either respond to my reasonable and private letter or we can have a debate on the internet...

Thank RibbleValley2018
Reviewed 7 September 2018

We booked transport service with Bouden Coach Travel from 23rd to 30th of August. A group of 13 teenagers and 5 parents vising UK from Nairobi Kenya. The drivers were very friendly and patient, very knowledgeable about the cities and places we visited and very...More

Thank Praisedev
Default020320187, Owner at Bouden Coach Travel, responded to this reviewResponded 10 September 2018

Hello, we are pleased to hear that you had a fabulous time. You and your passengers were a pleasure to transport. We will notify our drivers of your kind words about our company, and to say thank you for your review I would be more...More

Reviewed 30 August 2018

Booked a minibus from Coventry to East Midlands for seven people. Very good service, punctual, friendly and good value for money. Would highly recommend Bouden Coach TravelMore

Thank LadyJane M
Default020320187, Owner at Bouden Coach Travel, responded to this reviewResponded 6 September 2018

We love receiving feedback like this from our valued customers, thank you ever so much for taking the time to write this for us we find your feedback very valuable to say thank you we would like to offer you 10% off your next booking...More

Reviewed 28 August 2018 via mobile

We booked a return from stourbridge to weymouth for family of five cosisting of a 3 year old 6 year old and 15 year old and myself and partner very punctuall and the drivers were friendly we jist asked them when we wanted to stop...More

Thank lindseywilliscroft12
Default020320187, Owner at Bouden Coach Travel, responded to this reviewResponded 6 September 2018

I am very happy to hear that you were pleased with our service for your journey. That's great that you found our services so accommodating. Here's 10% off your next booking as our way of saying thank you, we really appreciate your time for writing...More

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