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National Express Coach is the largest operator of scheduled coach services in the UK. We operate high frequency services linking almost 1,000 destinations across the country, including all major cities and airports. For over 40 years, we’ve invested...more
Taking the coach from Gatwick airport to London Victoria, then connecting a coach to go to Canterbury. I was supposed to have a 40 minute layover in between but ended up being very very late with my trip from Gatwick which would result in me...More
Lovely chatty driver on the wayto birmingham. Was 40 minutes late due to road conditions. My sister who was collecting was given a pass to stay in the disabled parking longer. Journey back. I was delayed getting to Birmingham so rang up and announced I...More
I don’t understand how this company is ok with attitude of their drivers.
So rude staff. They just rely on the fact people must travel.
But this review is about how National express stole my money yesterday.
I did not realised until I have checked...More
I’ve never seen a company that has far more bad reviews than good ones but they have earned them.
Obviously the management doesn’t care and neither do the drivers.
Why do the drivers have to holler at the passengers that they have reached their destination....More
Got a return ticket Stansted-London with my Ryanair flight. Standing at Victoria Coach Station only to hear from literally every bus driver that the bus is fully booked and they can't let me (or the other ~10 people having the same ticket as me) in....More
We traveled from London to Southampton. The bus departed exactly on time and had a very pleasant and hassle free journey. On the way we complained that the bus was hot and could the driver turn on the air conditioning. After a few minutes he...More
Really bad experience almost missed a flight traveled in a bus that shouldn't have left Bristol as already had problems with it. Put so much stressed on us told us it " might break down but fingers crossed". And it did break down ! Nothing...More
Extremely poor value for money!! Staff has become very rude, prices went up, coaches are worse and worse every day, no more WiFi and cannot charge devices anymore as seems not to be electricity into the plugs. Now they had this genial idea of checking...More