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We used the Southeastern trains over a period of a week and were generally badly, though the price did high (despite having Oyster cards). We went out as far as Chatham, which went smoothly until funding out we had to pay a fare as we...More
Usually, Southeastern is late, like a lit. today my train left early and I missed it. What the hell is that? I can understand why train could be late, but early?! What is wrong with Southeastern?
I missed my next train and am now 1hour...More
Used the 'service' twice today on the hottest day of the year.
In the morning it was late into London as it is most days. In the evening it was still 33 degrees C outside and the train had been heating up all day. It...More
Tickets are extortionate with a single travel card off peak being almost £13 . Trains are always late .... always , and when they do arrive you have to stand in an uncomfortable position in a overcrowded carrariage because they continuously use 6-8 train carriages...More
Staff on this service have all ways being pleasant, helpful and professional especially staff at Stratford international.
I left my bag on one of the train (Chatham to Stratford international) staff at Stratford were simply amazing (Phil and colleague) in trying to get my bag...More
If been sent an email from work containing the reference number to my train ticket that I was supposed to pick up from the train station.. this would have been fine if the station wasn't landlocked closed.
So I called the southestern customer services &...More
rude ticket people and train enforcers, speaking to us like were stupid. so disapointing considering we were only asking for help as we had an incident in purchasing a ticket for one who was in our party.
Got on a to Start (specifically said Stratford as a stopping station) with the final destination being southend Vic.. Got to Stratford and the doors wouldn't open. Then had to stay on the train to flipping southend... Wasted my whole evening cause I had tot...More