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Totally Driven

Open Now: 00:00 - 23:59
Open today: 00:00 - 23:59
Review Highlights
Fantastic

Fantastic service. Large vehicle. Top condition. Very professional. Everything as planned... read more

Reviewed 13 October 2018
FLippAghhf
,
Stavanger, Norway
via mobile
Reliable and good valiue

Taxi arrived on time and took the family to Luton Airport without incident and on time. We have... read more

Reviewed 28 July 2018
pjdfarrell
,
London, United Kingdom
Read all 119 reviews
3
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Certificate of Excellence
Traveller Overview
  • Excellent80%
  • Very good10%
  • Average3%
  • Poor1%
  • Terrible6%
Travellers talk about
“london hotel”(4 reviews)
“luton airport”(4 reviews)
About
Totally Driven one of the private hire taxi service provider that stand out from the crowd for its professional service and hospitality.
Open Now
Hours Today: 00:00 - 23:59
See all hours
Suggested duration: 1-2 hours
Contact
152-154 Coles Green Road, London NW2 7HD, England
Website
+44 20 3004 5033
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Top Selling Tours & Activities in and around London
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Reviews (119)
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LanguageEnglish
94
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All reviews london hotel luton airport always on time great taxi service smooth drive nice cars addison lee london traffic return journey driver company bmw trekking punctual vehicle route info
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1 - 10 of 119 reviews
Reviewed 2 weeks ago

One star is really too good. Terrifying journey and appalling customer service. Booked a saloon. On arrival was told I would have a minibus. Driver was at best a bad driver. Frequently on and off the hard shoulder and swerving across the road. We were...More

Date of experience: November 2018
Thank Colchester60
Reviewed 13 October 2018 via mobile

Fantastic service. Large vehicle. Top condition. Very professional. Everything as planned. Recommendable.

Date of experience: October 2018
Thank FLippAghhf
Catherine R, Public Relations Manager at Totally Driven, responded to this reviewResponded 3 November 2018

Hi, Thank you for the 5* review. We are glad to hear that everything met your expectations, we look forward to seeing you again! Be sure to follow @TotallyDriven on Facebook and Twitter to keep up to date with our latest news and offers.

Reviewed 28 July 2018

Taxi arrived on time and took the family to Luton Airport without incident and on time. We have used this company before for airport taxis and not had any problems.More

Date of experience: July 2018
Thank pjdfarrell
Catherine R, Public Relations Manager at Totally Driven, responded to this reviewResponded 30 July 2018

Hi, Thank you for your comments. It is great to hear that you have continued to enjoy using our service. We hope to see you again soon! Be sure to follow @TotallyDriven on Facebook and Twitter to keep up to date with our latest news...More

Reviewed 24 July 2018

I booked this company from abroad so wasn’t sure if they would be there when I arrived at T5. We landed about 25 mins late and I received a call from my driver about where to meet. So I grabbed a coffee at said meeting...More

Date of experience: July 2018
Thank SidSiddiqui
Catherine R, Public Relations Manager at Totally Driven, responded to this reviewResponded 25 July 2018

Hi, Thank you for your review, we are glad to hear that we exceeded your expectations when arriving into London. We hope to see you again! Be sure to follow @TotallyDriven on Facebook and Twitter to keep up to date with our latest news and...More

Reviewed 16 July 2018 via mobile

We had 4 bookings over 3 days in London. Although booked a couple of months in advance everything worked perfectly. It's a good idea to have a phone handy especially if you want a pickup at a busy location as we did (after a theatre...More

Date of experience: July 2018
Thank PaulLQueensland
Catherine R, Public Relations Manager at Totally Driven, responded to this reviewResponded 17 July 2018

Hi Paul, We're glad to hear that your trip to London went smoothly. We can't wait for your next one! Be sure to follow @TotallyDriven on Facebook and Twitter to keep up to date with our latest news and offers.

Reviewed 11 July 2018

If I could give them a 0 rating I would! We had booked this company to take us and our daughter from Cambridge to London after her graduation day. We booked them at least 1 month in advance. 30 minutes before they were supposed to...More

Date of experience: July 2018
Thank lolawm
Catherine R, Public Relations Manager at Totally Driven, responded to this reviewResponded 12 July 2018

Hi, We are so sorry for the experience. Having looked into your order, I can see that the vehicle en route for your collection had an issue. Due to the short period remaining, we were unable to source an alternative and as a result you...More

Reviewed 8 July 2018

Pre-booked and paid for a taxi back from London, and they cancelled due to mechanical issues. There was no help finding an alternative company to use or call, just an email and a call to say we had to make our own way back to...More

Date of experience: July 2018
Thank Trevor C
Catherine R, Public Relations Manager at Totally Driven, responded to this reviewResponded 10 July 2018

Dear Trevor, We would firstly like to apologise for the inconvenience caused. As stated, the driver for your pick up had faced mechanical issues with his car. The team had worked to find an alternative driver for your journey, however could not due to the...More

Reviewed 7 July 2018 via mobile

Driver one hour early, helped with baggage, clean comfortable journey. Took a good route , quick and confident. Will definitely use them againMore

Date of experience: July 2018
Thank fluffy49
Catherine R, Public Relations Manager at Totally Driven, responded to this reviewResponded 10 July 2018

Hi, Thank you for your feedback, we are glad to hear that you had a great journey. We look forward to seeing you on your next trip! Be sure to follow @TotallyDriven on Facebook and Twitter to keep up to date with our latest news...More

Reviewed 3 July 2018

Driver is prompt, polite and professional. Standard car is of very good size comfortable for 2 to 3 people. Price is almost half of that of a taxi. The best is that not you don't pay online at time of booking. Highly recommended as a...More

Date of experience: June 2018
Thank WWWilliam
Catherine R, Public Relations Manager at Totally Driven, responded to this reviewResponded 10 July 2018

Hi, It's great to hear that the journey exceeded your expectations. We hope to see you again soon! Be sure to follow @TotallyDriven on Facebook and Twitter to keep up to date with our latest news and offers.

Reviewed 29 June 2018

It was my first time ever booking and using the service from this company and the service I received was excellent. I had such a relax journey to Heathrow and had a return journey back from holiday was well. The drivers were very on-time and...More

Date of experience: June 2018
Thank anhbui0312
Catherine R, Public Relations Manager at Totally Driven, responded to this reviewResponded 10 July 2018

Hi there, Thank you for your feedback, it is great to hear that you had a comfortable and stress free journey whilst travelling with us. I have passed your comments onto the team, so that this can be relayed back to the drivers. We look...More

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Questions & Answers
Ask a question
mkd55
14 May 2017|
Answer
Response from Catherine R | Property representative |
Dear Customer, We are really sorry that we missed out your query, please be rest assured that further communications will be taken utmost care. Thank you. Kind Regards, Catherine Richard
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