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  • Excellent21%
  • Very good50%
  • Average21%
  • Poor4%
  • Terrible4%
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“busy station”(22 reviews)
“gatwick express”(21 reviews)
“big station”(9 reviews)
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Victoria Station Victoria Arcade, London SW1E 5ND, England
+44 343 222 1234
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Reviews (389)
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All reviewsbusy stationgatwick expressbig stationgrosvenor hotelfree toiletsstation staffduring rush hourlots of shopsinformation deskoyster cardnational railmember of staffbuckingham palaceoystersrailwayescalatorcompanies
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1 - 10 of 251 reviews
Reviewed 6 days ago

British public transportation is far better than anything I have found anywhere in the US. Trains and or busses are on time and go almost everywhere. I think you'd be crazy to rent a car in London but I have seen people who do it,...More

Thank Jon K
Reviewed 1 week ago via mobile

Victoria station has not changed too much over the years but it is easy to get around. Train departures well displayed and information desk is there if you cannot work it out. Self service ticket machines not too easy to work out and queues a...More

Thank marigoldKent
Reviewed 1 week ago via mobile

at the ticket office I came across a rude employee and cafone.Non spoke and made me signs ... what a disgusting staff ... then they are English ... learn shame education

Thank linda c
Reviewed 1 week ago via mobile

Friendly staff but not able to get the orders right. Plus is that the outlet was clean and tables were available to use.

Thank RitaGina
Reviewed 2 weeks ago

First the good things: Victoria Station has made its loos free. Thank you very much! There is also a good selection of eateries and places to shop for snacks while waiting for your train (Boots, M&S, Pret, etc). However, I have found you generally have...More

Thank Roland D
Reviewed 2 weeks ago

A very messy place with unclear guidance signs. Make sure you have a lot of time, if you have to pass this station somehow.

Thank Norsk-explorer
Reviewed 4 weeks ago

Really good station- we got the Gatwick Express to and from here and the fact that it has it's own platform makes the station so easy to navigate. Plenty of food outlets and fast food restaurants if you're waiting on a train. Staff are polite...More

Thank jessmurphy99
Reviewed 4 weeks ago

Very busy station ( something i'm not used to), but the staff were brilliant. Always willing to help and write things down for me.I also noticed how clean it was.

Thank hubbards888
Reviewed 4 weeks ago via mobile

What a station I felt like I was travelling to Dubai So many shops So many places to eat So clean I’m super impressed

Thank Reilly-Family3
Reviewed 12 August 2018

And construction. Lots of people going thru here as its one of the biggest and oldest stations in the city. Good news is the traffic flows well and there are lots of shops and restaurants to please.

Thank lucycan
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If you only had an afternoon to experience London on a
grand scale, Westminster would be a wise place to
start. The ornate Houses of Parliament and Westminster
Abbey sit adjacent at a corner of Parliament Square,
and a short stroll along The Mall leads to Buckingham
Palace. Trafalgar Square and Nelson's Column are just
up the road as well. As captivating as the
architecture is, the wonders of Mother Nature are
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Questions & Answers
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David S
6 September 2018|
Response from Della G | Reviewed this property |
I have no idea. Go to their website . it should give updates on ongoing constructions.
David S
6 September 2018|
AnswerShow all 4 answers
Response from streakey | Reviewed this property |
I am sorry but I don’t think there are any lift access from underground to Victoria station and only normal non moving stairs maybe you would be better taking the bus or coach as it stops very near the Victoria station and... More
David S
19 August 2018|
AnswerShow all 3 answers
Response from Philip H | Reviewed this property |
I'm really sorry, but can't answer your question with honesty as I dont need to use lifts. Maybe the answer is to call them and ask their advise.Sorry 😣