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City Tour London

London SW1V 1AD, England
+44 20 3915 6340
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London City Tour is the sightseeing tour bus Hop-On Hop-Off in London, which offers open roof, either completely or only hald and the ability to get on and off the open top bus as many times as you want.
  • Excellent10%
  • Very good9%
  • Average9%
  • Poor13%
  • Terrible59%
3 weeks ago
“A cut below others”
4 weeks ago
“Recommend different tour”
Open Now
Hours
Hours Today: 09:00 - 17:45
Suggested Duration: More than 3 hours
LOCATION
London SW1V 1AD, England
Pimlico
CONTACT
Website
+44 20 3915 6340
Write a ReviewReviews (452)
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1 - 10 of 306 reviews

Reviewed 1 week ago

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

This is identical bus to the competitor but there is nearly NO narrative about the sights. The earphones provide music and nothing else except maybe 10 other brief comments about notable sights during a tour that lasted over an hour. For example we passed the...More

Thank aboutmiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence G, Gerente at City Tour London, responded to this reviewResponded 1 week ago

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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 2 weeks ago via mobile

We had long waits to catch a bus sometimes a bus would drive past and not stop some times we got on and would sit 15 minutes before they moved. I would recommend a different company to this oneMore

1  Thank djmlpreston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence G, Gerente at City Tour London, responded to this reviewResponded 2 weeks ago

Dear Client, Thank you for the time spent on writing this review. We regret you had to enjoy the tour in a situation like this. We know London is a big city with traffic congestion and we try to do our best in order to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I bought tickets online and walked to pick up stop. As we got on the bus, we showed the ticket on our phone to the driver. At another stop, we showed it to the ticket taker. We continued to ride only getting off at St....More

Thank Greenie2480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence G, Gerente at City Tour London, responded to this reviewResponded 2 weeks ago

Dear Client, We appreciate your review as it helps us to improve our service and we also regret our service did not meet your expectations. On the one hand, our buses are frequently checked in order to detect and fix any breakdown to guarantee a...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

This company is a complete scam . They operate very limited buses ,do not stick to routes on map provided, they hoax break downs to limit buses hence fuel bills . We were told buses still operate until 8pm at night and yet listening to...More

1  Thank amberpyper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence G, Gerente at City Tour London, responded to this reviewResponded 2 weeks ago

Dear Client, Thank you for sharing your experience on TripAdvisor. As the schedules published on our web page state, in summer, the last departure is at 6pm. You can find there all the information regarding the service. Furthermore, our fleet consists of 24 double-decker buses,...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We were a little disappointed. They appear to have 1/3 the buses of other operators. While waiting 30+ mins for a bus other companies like The Original Tour came by twice. Also the map and the app do no show accurate stop locations, particularly wrong...More

Thank NicolaLakeGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence G, Gerente at City Tour London, responded to this reviewResponded 3 weeks ago

Dear Nicola, Thank you for posting a review about London City Tour! Our company tries to maintain a 10 minutes frequency but sometimes traffic conditions may delay our buses. Please mind each company has their own operational system. We are going to check thoroughly the...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence G, Gerente at City Tour London, responded to this reviewResponded 3 weeks ago

More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

More

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terence G, Gerente at City Tour London, responded to this reviewResponded 3 weeks ago

More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

More

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Pimlico
Time spent in Pimlico is a slower-paced affair than
most other Central London neighbourhoods. This largely
residential area orderly arranged beside the Thames,
is a treasure trove of quaint pubs, subtle
architectural charms and local boutiques. Here, art
lovers thrill at the chance to visit the world class
Tate Britain gallery for its collection of British art
from the 1500s to the present. For peace and quiet and
...More
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Questions & Answers
Lynne5460
28 August 2017|
AnswerShow all 2 answers
Response from Teresa R | Reviewed this property |
No, didn't bother to make a formal complaint as the staff on the day didn't really care and I read other people's complaints on TripAdvisor after my trip and decided it wasn't worth my time. Just made sure I gave my feedback... More
1
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4 July 2017|
AnswerShow all 4 answers
Response from Linda B | Reviewed this property |
Their reply is useless. They take their time and come up with excuses to justify their terrible service. Just don't ever forget the name of this company because they are in other countries as well and we all need to take a... More
1
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TheCruncher
1 March 2017|
AnswerShow all 2 answers
Response from Ramón E | Property representative |
Dear Sir/Madam, We would like to know more about the issue. Could you please provide more information in order to help you? Thank you. Kind regards,
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