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O'Neill's - Carnaby Street

#242 of 1,335 Nightlife in London
Open Now: 10:00 - 23:00
Open today: 10:00 - 23:00
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Review Highlights
Slow

Nice food nice setting, worst service I have had in an O’Neils for food. Would visit for a drink... read more

Reviewed 27 August 2018
vncn926
,
London
via mobile
Sunday lunch

I visited the O'Neils Carnaby Street on Sunday 14th October, lunch time, it was fairly busy, we had... read more

Reviewed 3 days ago
audrey h
via mobile
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Certificate of Excellence
Traveller Overview
  • Excellent36%
  • Very good32%
  • Average16%
  • Poor2%
  • Terrible14%
27 Aug 2018
“Slow”
23 Aug 2018
“ENJOYABLE PROSECCO”
About
Open Now
Hours Today: 10:00 - 23:00
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Contact
37-38 Great Marlborough Street, London W1F 7JF, England
Soho
Website
+44 20 7437 0039
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Reviews (131)
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1 - 10 of 92 reviews
Reviewed 3 days ago via mobile

I visited the O'Neils Carnaby Street on Sunday 14th October, lunch time, it was fairly busy, we had reserved a table which was ready on arrival, the bar was busy but we where greeted by staff and Claire was our waitress, a warm hello and...More

Thank audrey h
Reviewed 2 weeks ago

Went for a group meal, we had done that before and it was always good, unfortunately it seems like the management is different, we were waiting for our food for over 40mins, they forgot about one meal and needed reminding about it twice, instead of...More

1  Thank P G
Reviewed 2 weeks ago via mobile

Came for the deal burger and beer. Ordered something what they called double beef burger and a beer -hop house. The beer was flat and warm and the burger was cold, tasteless and stale. I am sure the pulled beef in the burger was pork...More

Thank Tony R
ONeillsGMS, Manager at O'Neill's - Carnaby Street, responded to this reviewResponded 2 weeks ago

Hi Tony R, we regret to hear that you are displeased with your recent experience with us.

Reviewed 2 weeks ago via mobile

Perfect place to enjoy time with friends, nice Beer selection and I love the music. Got the right atmosphere as well.

Thank Coastal599055
ONeillsGMS, Manager at O'Neill's - Carnaby Street, responded to this reviewResponded 2 weeks ago

Coastal599055, we're happy to hear you had such a positive experience with our team! Coastal599055, your wonderful feedback and rating mean a lot to us.

Reviewed 2 weeks ago

Was in this spot a few months back vowed never too return - a good mate told me it was under new management. What a turn around - bar staff friendly and full of energy gives the place a great vibe. Live music was great...More

Thank TonyW139988
ONeillsGMS, Manager at O'Neill's - Carnaby Street, responded to this reviewResponded 2 weeks ago

Tonyw139988, we're happy to hear you had such a positive experience with our team! once again thank you

Reviewed 3 weeks ago via mobile

As a party of 7 we visited a few days ago, we used to be regular customers, but this time we were extremely disappointed, I think a couple of staff members have left , no familiar faces didn’t find the staff very friendly, food wasn’t...More

Thank lounaloan
ONeillsGMS, Manager at O'Neill's - Carnaby Street, responded to this reviewResponded 2 weeks ago

Hi Lounaloan, we regret to hear that you are displeased with your recent experience with us.

Reviewed 4 weeks ago via mobile

Visited the pub last week-end.The poor waiter was nice and polite, tried his best but this was not in his power. The manager? (white shirt) run around but definetely didn’t have the place under control. He looked lost. Food came after 45 minutes, cold chips,...More

Thank Halway89
ONeillsGMS, Manager at O'Neill's - Carnaby Street, responded to this reviewResponded 4 weeks ago

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We are disappointed to learn of your experience here at O'Neill's Carnaby Street, but will take this opportunity to improve. If you are willing to give...More

Reviewed 4 weeks ago via mobile

I am regular customer and when I am working around time to time I love to pop in for English breakfast. Today I came around 9.40 am and the pub was still closed. Oneills website shows opening time 9am -11pm. Is it mistake on website...More

Thank YahyaY55
ONeillsGMS, Manager at O'Neill's - Carnaby Street, responded to this reviewResponded 4 weeks ago

We appologise we weren't open yesterday when you arrive but we do normally open from 9AM but due to unforseen circumstanceses this was not the case, sorry for the inconvienience.

Reviewed 4 weeks ago via mobile

Great pint of Guinness and not a bad price for central London, great service and atmospher will defiantly be back

Thank shughesie79
ONeillsGMS, Manager at O'Neill's - Carnaby Street, responded to this reviewResponded 4 weeks ago

Thanks for the great review, we hope to see you again soon.

Reviewed 27 August 2018 via mobile

Nice food nice setting, worst service I have had in an O’Neils for food. Would visit for a drink but not food as way to slow

Thank vncn926
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Nearby
Soho
The go-to district for a good time in London, Soho
hosts a wealth of world-class theatres and a
compelling lineup of cafes, restaurants, pubs, bars,
and clubs. At Soho's core is London's original Red
Light District and the epicenter of the LGBT scene –
and thus the city's hottest nightlife. For shopping
enthusiasts, Soho is not only the home of London's
greatest concentration of boutique shops, but also the
...More
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