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Space NK

#622 of 906 Shopping in London
Closed Now: 11:30 - 17:30
Open today: 11:30 - 17:30
Review Highlights

Pretty much the only place you can walk in and buy hourglass make up which is one of my favourite... read more

Reviewed 26 April 2018
Preston, United Kingdom
via mobile
Great store generally...

Have been shopping in various branches in London for many years and customer service is usually... read more

Reviewed 1 January 2018
London, United Kingdom
via mobile
Read all 15 reviews
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Traveller Overview
  • Excellent35%
  • Very good20%
  • Average6%
  • Poor6%
  • Terrible33%
3 weeks ago
4 weeks ago
“Worse customer service! Also do not order online!”
Perfume and cosmetics shop.
Closed Now
Hours Today: 11:30 - 17:30
See all hours
37 Earlham Street | Wc2, London WC2H 9HU, England
Covent Garden
+44 20 7379 7030
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Reviews (15)
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1 - 10 of 15 reviews
Reviewed 3 weeks ago

If I could give no stars I would. Simply the worst possible experience ever. 21st December received an email saying the gift would arrive before Christmas, 22nd December received email saying that gift would not be despatched before Christmas. I called to cancel the order...More

Date of experience: December 2018
Thank Gracillus
Reviewed 4 weeks ago

Stay away from this company and do not order anything from them online. They literally ruined my team secret Santa party. Ordered gifts for all my employees on Sunday morning and choose the collect in store option - which is supposed to be the fastest...More

Date of experience: December 2018
Thank gheby22
Reviewed 14 November 2018

They took money from me twice for this product which I never even received! When I phoned up to get a refund, they said they would refund, and didn’t! Second phone call I made to resolve, I basically got called a lier- the phone operator...More

Date of experience: November 2018
Thank Roam60666114257
Reviewed 26 April 2018 via mobile

Pretty much the only place you can walk in and buy hourglass make up which is one of my favourite brands. I wanted a match for the varnish foundation stick as the one I have at the moment is a little yellow and the server...More

Date of experience: April 2018
Thank Scrumpets
Reviewed 1 January 2018 via mobile

Have been shopping in various branches in London for many years and customer service is usually very good. Went to the canary wharf branch recently and some staff were totally disinterested. 3 were stood around chatting, no greeting or offers of help even though I...More

Date of experience: December 2017
1  Thank ChippyBiddy
Reviewed 13 December 2017 via mobile

Thank you to Julia M and staff for honest, practical tour through skin care and cosmetics in the Prince Street New York store. Went with friend from the UK and the staff offered tips and their favorite products to try. Beautiful face cleanser, day cream...More

Date of experience: November 2017
Thank Kate R
Reviewed 21 October 2017

I do like Space NK which was originally started in the 1990s in Covent Garden. It now has over 60 outlets in the UK and I've even seen one in Bloomingdales in New York (I think they also have around 20 or so stores in...More

Date of experience: September 2017
Thank Belgo96
Reviewed 21 May 2017 via mobile

This is a fancy cosmetic shop selling premium cosmetics. You'd expect a certain kind of treatment. I was left to fend for myself while 2 shop assistants were chatting to themselves doing pretty much nothing. It's like they want you to buy online! Nonsense.

Date of experience: May 2017
2  Thank dianealexandra23
Reviewed 8 April 2017

I popped into the Cheltenham branch yesterday to buy a foundation, I came out with a bag full of expensive, but lovely products. I was helped by a lovely young lady who was very friendly and helpful. After testing a few different shades she then...More

Date of experience: April 2017
Thank denisel1001
Reviewed 28 January 2017 via mobile

I've been to a few of the Space NK branches and have always found them helpful with high quality lotions at good prices. That said i visited the Chichester branch today with my husband and teenage daughter and we were appalled at the state of...More

Date of experience: January 2017
6  Thank Marie D
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Covent Garden
Whether you're headed here to check out the multitude
of shops, theaters, cafes, pubs, and restaurants, or
simply to be among the multitude of people who pass
through this pretty part of town, you'll love soaking
up the festive and historic atmosphere in and around
Covent Garden. Even if you don't have tickets to the
opera or a show at one of the many famous theaters
here, don't be surprised if find yourself captivated
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