We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bateaux London

Victoria Embankment | Victoria Embankment, London WC2N 6NU, England
+44 20 7695 1800
Website
Save
Book In Advance
In high demand - travellers recommend booking ahead!
More Info
US$118.83*
and up
London Thames River Dinner Cruise
More Info
US$52.17*
and up
London Thames River Lunch Cruise
More Info
US$72.46*
and up
Sunday Lunch Jazz Cruise in River Thames
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
More
Bateaux London is the Capital's leading restaurant cruise on the Thames. Offering fresh food, live entertainment and stunning river views from our two vessels, the Symphony and the Harmony. Enjoy a scheduled lunch, dinner or afternoon tea cruise on board one of our vessels. Alternatively both boats make a stunning backdrop for any event. Our Parisian boat, Symphony, is London's largest restaurant cruise vessel on the Thames. Her all-glass structure takes the Thames restaurant cruise experience into a different dimension, enabling guests to enjoy the magnificent views of London without any interruption.The Scandinavian-designed Harmony boasts picture-frame windows affording spectacular views for all guests and features an outdoor rooftop observation deck of over 250 square metres - the largest on the Thames.
  • Excellent59%
  • Very good25%
  • Average9%
  • Poor3%
  • Terrible4%
Travellers talk about
“lunch cruise” (234 reviews)
“window table” (83 reviews)
“jazz cruise” (69 reviews)
LOCATION
Victoria Embankment | Victoria Embankment, London WC2N 6NU, England
Trafalgar Square / Embankment
CONTACT
Website
+44 20 7695 1800
Write a ReviewReviews (1,684)
Traveller rating
Traveller type
Time of year
Language
  • More languages
All reviews
"lunch cruise"
in 234 reviews
"window table"
in 83 reviews
"jazz cruise"
in 69 reviews
"elite package"
in 35 reviews
"sunday jazz lunch"
in 20 reviews
"afternoon tea"
in 100 reviews
"river cruise"
in 80 reviews
"embankment pier"
in 32 reviews
"gift voucher"
in 16 reviews
"recommend this trip"
in 21 reviews
"canary wharf"
in 48 reviews
"running commentary"
in 16 reviews
"top deck"
in 25 reviews
"glass of champagne"
in 25 reviews
"christmas present"
in 23 reviews
"birthday treat"
in 33 reviews
"different perspective"
in 19 reviews
Filter

1 - 10 of 1,584 reviews

Reviewed 5 days ago

My children had booked a birthday treat for my Husband and I and had researched it thoroughly online. My husband had rung ahead to check on attire for the evening and had been told it must be formal evening wear, no jeans. He actually could've...More

Thank melisacollins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge C, Food & Beverage Manager at Bateaux London, responded to this reviewResponded 5 days ago

Dear melisacollins It is very disappointing to receive your feedback, especially after our courtesy phone call yesterday. We looked into your query on the night regarding the gift voucher you were using and confirmed to your husband in person that it did not include neither...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 days ago

As we had previously enjoyed (and I mean really enjoyed) an amazing night aboard Yachts of Paris a few years ago for dinner, we thought we would try for the same experience, but this time on the Thames with Bateaux London. If Yachts of Paris...More

Thank richardlabbe2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge C, Food & Beverage Manager at Bateaux London, responded to this reviewResponded 5 days ago

Dear richardlabbe2017 Thank you for taking the time to review your recent dinner cruise on TripAdvisor. We take pride on the quality of our food and service so it is indeed disappointing to know you were not satisfied with your experience. Guest feedback is very...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Having read a couple of reviews before our trip yesterday (11.4.18), we were a little worried; however, this was completely unjustified and it is obvious that the poor reviews really were as a result of a supply issue on one day (we’ve all had a...More

1  Thank European-Bookworm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge C, Food & Beverage Manager at Bateaux London, responded to this reviewResponded 1 week ago

Dear European-Bookworm Thank you for taking the time to review your recent afternoon tea cruise with Bateaux London. I am delighted to receive your feedback, especially your comments about the attentive service provided by Kristina. Please contact me when you decide to take another cruise...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 1 week ago via mobile

We booked lunch shortly after arriving in London and it was the perfect introduction to the city. We had a great experience on Bateaux in Paris and decided to try again. The food was was very good, and the tour was very interesting. The best...More

Thank Jennifer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge C, Food & Beverage Manager at Bateaux London, responded to this reviewResponded 1 week ago

Dear Jennifer R Thank you for reviewing your experience on TripAdvisor. We are delighted to hear how much you enjoyed your lunch cruise and look forward to welcoming you back at either Bateaux London or Bateaux Windsor in the not too distant future. Kind regards...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

Lets start with the positives - Good weather and the boat stayed afloat. Now the negatives. (photos attached) On the menu we were promised Sandwiches: Smoke Salmon and cream cheese, egg and cress, cucumber and mined yogurt, roast beef and rocket. What we got: Smoke...More

Thank Ben D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge C, Food & Beverage Manager at Bateaux London, responded to this reviewResponded 1 week ago

Dear Ben D I am so disappointed to read about your afternoon tea experience last Saturday. We have been operating afternoon tea cruises with great success for quite some time and this is reflected on our TripAdvisor satisfaction rating and the popularity of this type...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Came here for champagne afternoon tea cruise and everything was completely atrocious. Worst afternoon tea I have ever had, disgraceful. - they claimed we did not have champagne afternoon tea as this has changed since booking and they do not do this service anymore, even...More

Thank Nicola H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge C, Food & Beverage Manager at Bateaux London, responded to this reviewResponded 1 week ago

Dear Nicola H It is very disappointing to receive your feedback following your afternoon tea cruise with Bateaux London. Unfortunately, we were let down by one of our suppliers and following this one-off incident, we will review our procedures to ensure there is a contingency...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Afternoon tea- for a 21st birthday 7/4/18 . The boat would be rated 5 star, the Journey 5star however the dietary requirements sent in February, were lost and again checked by the company 5 days before and again provided in writing by email and verbally...More

Thank infoforyoufromme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge C, Food & Beverage Manager at Bateaux London, responded to this reviewResponded 1 week ago

Dear infoforyoufromme Thank you for reviewing your afternoon tea cruise with Bateaux London. Unfortunately, we were let down by one of our suppliers and following this one-off incident, we will review our procedures to ensure there is a contingency plan in place. I would like...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

DISGUSTING!!!!!! If you have no taste palette then you should definitely try this! But if you have a better taste palette than McDonald’s then leaves never eat something like this in your life! You’re basically spending money on the view but the food is s****It’s...More

Thank talinsteph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge C, Food & Beverage Manager at Bateaux London, responded to this reviewResponded 1 week ago

Dear talinsteph I am disappointed to receive your feedback as we are mostly praised about the quality of our food. Can you please contact me on jorge.canela@sodexo.com with details of your booking so I can investigate further and restore your trust on us? I look...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

I booked a lunch window table for 2 people thru the page on monday for thursday. In the page you could choose from 2 different schedules 11.30 and 12:45. I choose 12:45, paid and they sent me a confirmation about the payment... I never saw...More

Thank Lucia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge C, Food & Beverage Manager at Bateaux London, responded to this reviewResponded 1 week ago

Dear Lucia G It is very concerning and disappointing to hear about your experience with Bateaux London. I need to investigate further as this sounds like a very unusual situation and appreciate you allowing me to look into your booking. Can you please contact me...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

We decided to take this dinner cruise on our last night in London before heading home. It was a great idea!! The sunset cruise was beautiful and relaxing. The food was good. We had a window seat but went outside a couple of times to...More

Thank TripVbarS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge C, Food & Beverage Manager at Bateaux London, responded to this reviewResponded 1 week ago

Dear TripVbarS Thank you for TripAdvisor review. I am thrilled to hear how much you enjoyed your recent dinner cruise that you considered the perfect end to your trip to London. It disappointing to hear your cab driver did not appear to have heard about...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nearby
Trafalgar Square / Embankment
With its iconic Nelson’s Column, majestic oversized
lions and brightly-lit fountains, Trafalgar Square is
not just considered the heart of this bustling London
hub, but the very core of the city itself. Beyond this
esteemed gathering place are more famous icons, as
well as a disproportionate numbers of the city’s most
popular cultural attractions including the National
Gallery and many West End theaters. Along the way to
...More
Nearby HotelsSee all 1,081 hotels in London
Royal Adelphi Hotel
39 reviews
.20 km away
Citadines Trafalgar Square London
2,468 reviews
.23 km away
Corinthia Hotel London
2,706 reviews
.23 km away
Amba Hotel Charing Cross
4,326 reviews
.24 km away
Nearby Restaurants
Gordon's Wine Bar
1,745 reviews
.11 km away
MOCKitchen
131 reviews
.18 km away
Herman ze German
489 reviews
.20 km away
R.S.Hispaniola
666 reviews
.16 km away
Nearby Attractions
Savoy Theatre
1,735 reviews
.27 km away
Benjamin Franklin House
272 reviews
.24 km away
Golden Jubilee Bridges
115 reviews
.05 km away
Ask a question
Questions & Answers
runningjuice
28 March 2018|
AnswerShow all 5 answers
Response from DebDaz032 | Reviewed this property |
I would recommend booking afternoon tea in a nice hotel and booking a boat trip separately. The food wasn't good at all on our recent trip and service was a bit slow.
0
Votes
Olivia P
14 March 2018|
AnswerShow all 4 answers
Response from 743natstar | Reviewed this property |
Yes, there is a vegetarian menu. I didn't see it on the website, but I did request a different starter as I don't eat salmon (I didn't make the booking myself), and they said I could have the vegetarian starter. They also... More
1
Vote
Olivia P
14 March 2018|
AnswerShow all 3 answers
Response from Steve S | Reviewed this property |
Yes. There was a vegetarian option. But I don’t think Vegan
1
Vote