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Cineworld Cinemas

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Address: 13 Coventry Street, London W1D 7DH, England
Phone Number: +44 871 200 2000

TripAdvisor Reviewer Highlights

Read all 33 reviews
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    Very good
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  • 14
West India Quay - Even the basics are often ignored.

This is our nearest cinema, within walking distance - otherwise we would not use it. It is VERY common the ticket machines not to all be able to print your tickets... read more

2 of 5 bubblesReviewed 30 June 2016
Stephen J
London, United Kingdom
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33 Reviews from our TripAdvisor Community

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Showing 33: English reviews
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 10 October 2016 via mobile

Hi my name is Sherman and I am a unlimited red card holder and I had been for a movie at cineworld wembley last night( 10th October 2016 at 8.40pm ) while watching the movie I was very hungry,so I thought I'll have a hot dog, and I came out, i could see the hot dogs were ready and steaming... More 

Thank Sherman P
Newcastle upon Tyne, United Kingdom
Level Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 14 September 2016

seen finding dory loved every minute im a premium member so its all good had a small screen but still good

Thank 818angela99
Kuala Lumpur, Malaysia
Level Contributor
16 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 26 August 2016

A white male in his 50s decided to hit me on the head for sending a text message before the movie started. I told a staff, they get their manager. The manager talks to the man, takes his side of the story and tells us to sit back down in our seats. The man sat 2 roles behind me, straddled... More 

Thank Jsmysn
London, United Kingdom
Level Contributor
20 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 1 August 2016

Not worth the money you spend for movie...... a. small screen, nt get a feel for going out to watch or have an experience.................................................................................

Thank Dhananjay V
Level Contributor
35 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 3 July 2016

This cinema is relatively new. Good experience, it has 9 screens and there is a Starbucks inside the cinema where you can meet with friends or family before or after the movie. The cinema is within the London Designer Outlet Complex so there are several restaurants and shops you can visit before or after the movie. It is walking distance... More 

Thank Nerisa J
London, United Kingdom
Level Contributor
160 reviews
58 attraction reviews
common_n_attraction_reviews_1bd8 167 helpful votes
2 of 5 bubbles Reviewed 30 June 2016

This is our nearest cinema, within walking distance - otherwise we would not use it. It is VERY common the ticket machines not to all be able to print your tickets - resulting in re-queueing at the ticket desk (always understaffed) and then missing the start of your movie. The sound is often appalling, for 3D movies to start in... More 

Thank Stephen J
Bishops Stortford, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 6 April 2016

If you enjoy spending 40 minutes trying to get a parking space then this is the cinema for you! I complained to them that the parking was awful and that I missed the first 40 minutes of the film and they said that "the car park is not managed by them so is not their problem!"

Thank Steven H
Level Contributor
78 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 23 March 2016 via mobile

Visited Cineworld Fulham Road. Very old and worn out premises. Seats old and well worn. Not at all comfortable. The place seemed in dire need of a clean. Very few staff around to answer any queries. More interested in selling popcorn. Not an enjoyable experience

Thank Redcapbastard
2 reviews
1 of 5 bubbles Reviewed 17 February 2016 via mobile

I love my cineworld card but the parking at Sheffield cineworld is absolutely terrible. I have missed 2 films so far and spent endless hours trying to find a parking space. Parking is that bad that it is spoiling my unlimited experience. I will have to think when the time comes for renewal.

Thank norefund
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 1 February 2016

To whom it may concern I am emailing you to voice my dissatisfaction with the service from your West India Qauy Branch, Customer care and now social media response team. Clearly customer service is not Cineworld’s top priority. On Sunday I booked two tickets on my unlimited card for Dirty Grandpa at 15:40. Upon arriving at the Cinema I was... More 

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Staying in Soho

Neighbourhood Profile
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighbourhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
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