We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Santander Cycles

Closes in 24 min: 00:00 - 23:59
Open today: 00:00 - 23:59
Save
Share
Review Highlights
Great fun and great value

Don't be discouraged by the negative comments. if you don't dock your cycle properly, of course... read more

Reviewed 3 days ago
DiogoC119
The Best Way To Get Around London

If you are fit and able there is absolutely no reason you shouldn’t hop on a bike and see the city... read more

Reviewed 2 weeks ago
Michy312595
,
Durban, South Africa
via mobile
Read all 489 reviews
109
All photos (109)
Full view
Traveller Overview
  • Excellent45%
  • Very good19%
  • Average6%
  • Poor5%
  • Terrible25%
Travellers talk about
“docking station”(56 reviews)
“boris bikes”(20 reviews)
“hyde park”(59 reviews)
About
Santander Cycles is London's self-service, bike-sharing scheme for short journeys. You can hire a bike from as little as £2. Simply go to any docking station with your bank card and touch the screen to get started. There's no need to book - hire a...more
Closes in 24 min
Hours Today: 00:00 - 23:59
See all hours
Contact
London SW1H 0TL, England
Website
+44 343 222 1234
Call
Top Selling Tours & Activities in and around London
from US$32.00
More Info
from US$34.55
More Info
from US$57.20
More Info
from US$57.90
More Info
Reviews (489)
Filter reviews
349 results
Traveller rating
143
62
23
21
100
Traveller type
Time of year
LanguageEnglish
More languages
143
62
23
21
100
Show reviews that mention
All reviewsdocking stationboris bikeshyde parkcycle lanesaccess feelondon trafficexplore londonbank cardkensington gardensrush hourbuckingham palacebig benparksreleasegearsjourneytube
FilterEnglish
Updating list...
1 - 10 of 349 reviews
Reviewed 3 days ago

Don't be discouraged by the negative comments. if you don't dock your cycle properly, of course you'll be charged extra. you pay £2 per bike, per 24 hours. every first 30mins are included in your ride. for every extra 30mins you pay an extra £2....More

Thank DiogoC119
Reviewed 1 week ago

Firstly, most of the reviews seem to misunderstand the pricing structure. Whilst these are intended at people making short journey and not at tourists touring the city, I agree the price is maybe not that well communicated. Once you've understood that, they work great. Londong...More

Thank M4677QXanon
Reviewed 1 week ago

On our last day in London we decided to rent 3 Santander bikes at Knightsbridge near Hyde Park. Only 2 of the 3 release codes we got worked, so only 2 of us could ride. The 2 bikes were returned a little over an hour...More

Thank Thomas M
Reviewed 1 week ago

2 GBP a day my foot. I paid 34 GBP for an afternoon. Could have taxied it instead. Probably it is somewhere down that 10-pages Terms and Conditions that anytime you exceed 30 mins rental in the period they charge you 2 GBP per 30...More

Thank Roam800900
Reviewed 1 week ago

i was overcharged 48 quid, I gave them a call wondering why . They explained that i am charged 2 £ every 30 mins , but in reality that's not what it says on screen when you are hiring the bike . It says 2£...More

Thank Wallace H
Reviewed 2 weeks ago via mobile

If you are fit and able there is absolutely no reason you shouldn’t hop on a bike and see the city, it’s the most affordable way to see the city at your own pace, I normally start at Hyde Park, and make my way through...More

Thank Michy312595
Reviewed 2 weeks ago via mobile

We spent 2 days traveling around London on "Boris bikes" supplied by Santander. We had no problems with the bikes, the docking or app. What a super way to get around. We visited a great number of the key visitor spots around the capital with...More

Thank Clive O
Reviewed 2 weeks ago via mobile

I started hiring Santander Cycles on a regular basis from April this year and really enjoy the freedom, exercise and opportunity to see parts of London I have never seen before. I downloaded the app and find it very easy to use to hire a...More

Thank Philip B
Reviewed 2 weeks ago via mobile

As per last reviewer rates listed are totally misleading . I only took the bike for 2 hours and returned to same area as massive Regent’s Park has only a tiny section where cycling is allowed Red dotted line on attached map photo ....otherwise you...More

Thank Villamallorca2
Reviewed 3 weeks ago via mobile

They are misleading the customers about their prices, a lot of people think that the first half hour is free and then they pay 2£ for 24 hours. This is not the case! You pay 2£ for each half an hour - which is a...More

1  Thank Vivien F
View more reviews
Nearby
Nearby HotelsSee all 1,085 hotels in London
John Howard Hotel
112 reviews
.27 km away
TOP Hotel John Howard Apartments
4 reviews
.28 km away
The Gore – Starhotels Collezione
1,680 reviews
.28 km away
47 Prince's Gardens Guest Rooms & Apartments
57 reviews
.41 km away
Nearby RestaurantsSee all 25,047 restaurants in London
Coda Restaurant by Eric Chavot
520 reviews
.12 km away
Ognisko Restaurant
610 reviews
.39 km away
Verdi - Italian Kitchen
835 reviews
.15 km away
Elgar Bar & Grill
441 reviews
.12 km away
Nearby AttractionsSee all 6,269 attractions in London
Natural History Museum
31,722 reviews
.64 km away
Kensington Gardens
4,028 reviews
.56 km away
Albert Memorial
644 reviews
.54 km away
Serpentine Galleries
355 reviews
.65 km away
Questions & Answers
Ask a question
reidymegan
5 August 2018|
AnswerShow all 2 answers
Response from Clive O | Reviewed this property |
No. Use the app to find bikes and empty docking stations and plan journey. Use one credit card of debit card to hire multiple bikes multiple times
0
Votes
Michael M
2 January 2018|
AnswerShow all 2 answers
Response from Hossein S | Reviewed this property |
No, each time after you returned the bike, to get a new one, simply insert same credit card in to the machine and machine will issue a new code for the bikes. Boris Bikes (Santander bikes) are the best in the world I have... More
1
Vote