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Santander Cycles

Closes in 24 min: 00:00 - 23:59
Open today: 00:00 - 23:59
Review Highlights
Great fun and great value

Don't be discouraged by the negative comments. if you don't dock your cycle properly, of course... read more

Reviewed 3 days ago
The Best Way To Get Around London

If you are fit and able there is absolutely no reason you shouldn’t hop on a bike and see the city... read more

Reviewed 2 weeks ago
Durban, South Africa
via mobile
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Traveller Overview
  • Excellent45%
  • Very good19%
  • Average6%
  • Poor5%
  • Terrible25%
Travellers talk about
“docking station”(56 reviews)
“boris bikes”(20 reviews)
“hyde park”(59 reviews)
Santander Cycles is London's self-service, bike-sharing scheme for short journeys. You can hire a bike from as little as £2. Simply go to any docking station with your bank card and touch the screen to get started. There's no need to book - hire a...more
Closes in 24 min
Hours Today: 00:00 - 23:59
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London SW1H 0TL, England
+44 343 222 1234
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Reviews (489)
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All reviewsdocking stationboris bikeshyde parkcycle lanesaccess feelondon trafficexplore londonbank cardkensington gardensrush hourbuckingham palacebig benparksreleasegearsjourneytube
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1 - 10 of 349 reviews
Reviewed 3 days ago

Don't be discouraged by the negative comments. if you don't dock your cycle properly, of course you'll be charged extra. you pay £2 per bike, per 24 hours. every first 30mins are included in your ride. for every extra 30mins you pay an extra £2....More

Thank DiogoC119
Reviewed 1 week ago

Firstly, most of the reviews seem to misunderstand the pricing structure. Whilst these are intended at people making short journey and not at tourists touring the city, I agree the price is maybe not that well communicated. Once you've understood that, they work great. Londong...More

Thank M4677QXanon
Reviewed 1 week ago

On our last day in London we decided to rent 3 Santander bikes at Knightsbridge near Hyde Park. Only 2 of the 3 release codes we got worked, so only 2 of us could ride. The 2 bikes were returned a little over an hour...More

Thank Thomas M
Reviewed 1 week ago

2 GBP a day my foot. I paid 34 GBP for an afternoon. Could have taxied it instead. Probably it is somewhere down that 10-pages Terms and Conditions that anytime you exceed 30 mins rental in the period they charge you 2 GBP per 30...More

Thank Roam800900
Reviewed 1 week ago

i was overcharged 48 quid, I gave them a call wondering why . They explained that i am charged 2 £ every 30 mins , but in reality that's not what it says on screen when you are hiring the bike . It says 2£...More

Thank Wallace H
Reviewed 2 weeks ago via mobile

If you are fit and able there is absolutely no reason you shouldn’t hop on a bike and see the city, it’s the most affordable way to see the city at your own pace, I normally start at Hyde Park, and make my way through...More

Thank Michy312595
Reviewed 2 weeks ago via mobile

We spent 2 days traveling around London on "Boris bikes" supplied by Santander. We had no problems with the bikes, the docking or app. What a super way to get around. We visited a great number of the key visitor spots around the capital with...More

Thank Clive O
Reviewed 2 weeks ago via mobile

I started hiring Santander Cycles on a regular basis from April this year and really enjoy the freedom, exercise and opportunity to see parts of London I have never seen before. I downloaded the app and find it very easy to use to hire a...More

Thank Philip B
Reviewed 2 weeks ago via mobile

As per last reviewer rates listed are totally misleading . I only took the bike for 2 hours and returned to same area as massive Regent’s Park has only a tiny section where cycling is allowed Red dotted line on attached map photo ....otherwise you...More

Thank Villamallorca2
Reviewed 3 weeks ago via mobile

They are misleading the customers about their prices, a lot of people think that the first half hour is free and then they pay 2£ for 24 hours. This is not the case! You pay 2£ for each half an hour - which is a...More

1  Thank Vivien F
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Questions & Answers
Ask a question
5 August 2018|
AnswerShow all 2 answers
Response from Clive O | Reviewed this property |
No. Use the app to find bikes and empty docking stations and plan journey. Use one credit card of debit card to hire multiple bikes multiple times
Michael M
2 January 2018|
AnswerShow all 2 answers
Response from Hossein S | Reviewed this property |
No, each time after you returned the bike, to get a new one, simply insert same credit card in to the machine and machine will issue a new code for the bikes. Boris Bikes (Santander bikes) are the best in the world I have... More