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Harrods

Open Now: 10:00 - 21:00
Open today: 10:00 - 21:00
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Certificate of Excellence
What Makes It Special
Harrods remains at the height of British luxury retail, attracting millions of loyal customers from across the globe with its unrivalled product selection, world-class service, innovative retail theatre and historic setting. The store was opened...More
Open Now
Hours Today: 10:00 - 21:00
Suggested duration: 2-3 hours
As featured in No Frills London
Traveller Overview
  • Excellent48%
  • Very good29%
  • Average15%
  • Poor4%
  • Terrible4%
Travellers talk about
“food hall”(1,271 reviews)
“department store”(787 reviews)
Contact
87-135 Brompton Road, London SW1X 7XL, England
Knightsbridge
Website
+44 20 7730 1234
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Ways to Experience Harrods
from US$44.70
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from US$28.20
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from US$221.01
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from US$171.70
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Reviews (16,394)
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9,803 results
Traveller rating
4,606
2,623
1,489
537
548
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LanguageEnglish
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4,606
2,623
1,489
537
548
Show reviews that mention
All reviews food hall department store egyptian escalator toy kingdom food court is beautiful store food section christmas shop shopping experience window shopping buy something under one roof princess diana afternoon tea worth a visit for sale shoppers
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1 - 10 of 9,803 reviews
Reviewed today via mobile

I had my niece visiting me on her visit to the UK. We did the London sights so of course Harrods was in the list . The once amazing food hall had shrunk to 50% of its original size , and to make things worse...More

Thank ginnystacey
Reviewed yesterday

Well I must say, we were a bit disappointed in the old store this time, and it even had some refurbishment oddness going on also. Odd corridors whipped up and confusing to many, zipping you a bit inefficiently here and there. Construction aside, Harrods has...More

Thank mike e
Reviewed yesterday via mobile

Harrods Dept Store in Knightsbridge is a super interesting place to visit in London. There is a tube station right outside one of the entrances which makes getting there a piece of cake. Speaking of cake, you can buy any kind of food; fresh or...More

1  Thank Marsha S
Harrods_Manager, Manager at Harrods, responded to this reviewResponded today

Hi Marsha, It was such a delight to receive your feedback regarding your recent visit to Harrods. We look forward to welcoming you back to the store in the near future. Kind regards, Harrods Customer Service Social Media Team

Reviewed yesterday via mobile

It’s one of those places people always go, but I don’t understand why. Everything is expensive, I am yet to meet anyone who buys anything. It is old building that has been refurbished. I would only go on a rainy day, that’s where everyone went...More

Thank eastyge
Reviewed yesterday

Great store was disappointed that the Diana memorial had been removed. The food court seemed smaller that it used to be but it is an impressive store to look around in.

1  Thank LilysMum0723
Reviewed yesterday

Such a lovely building and lots of designer items inside. Decorated very fancy and attractive. Like an adult Disneyland for people who love shopping. Despite how expesive everything is, it's still nice to wak around and see things. Everything is well organised. The chocolate section...More

Thank AKat93
Harrods_Manager, Manager at Harrods, responded to this reviewResponded today

Hi Amarita, Thank you for taking the time to provide us with your feedback regarding Harrods. The service you received on your recent visit to our store is certainly not the image we strive to give to our customers. If you would like to discuss...More

Reviewed yesterday via mobile

I agree with some of the other comments- spectacular experience but other than food and small items totally unrealistic for most people to shop. Food halls are out of this world for displays and produce. Clothes and shoes are again superb to look at but...More

Thank 1949etwall
Harrods_Manager, Manager at Harrods, responded to this reviewResponded today

Good Afternoon, Thank you for taking the time to provide us with your feedback regarding your recent visit to Harrods. We look forward to welcoming you back to the store in the near future. Kind regards, Harrods Customer Service Social Media Team

Reviewed 2 days ago via mobile

Interesting to see, totally unrealistic to shop. The food hall and flowers are gorgeous. Have oysters and cocktails!

1  Thank DerinTravels
Reviewed 2 days ago

Extravagant prices for their merchandise along with clerks who seem to assist depending on your station in life. If you are looking for the best of the best you will find it at Harrods. Certainly not your typical Walmart!!!

1  Thank Paul S
Reviewed 2 days ago

Wow great selection on the shopping front there. Lovely and clean and the food was amazing .so much to pick from . The chocolate selection was fantastic. The toy department was full of exciting things for kids and grandparents to buy .a lot of beautiful...More

1  Thank Sandra D
Harrods_Manager, Manager at Harrods, responded to this reviewResponded yesterday

Hi Sandra, Thank you for the great feedback. We look forward to being of service to you in the near future. Kind regards, Harrods Customer Service Social Media Team

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Nearby
Knightsbridge
When millions of tourists want to shop 'til they drop,
they do it along Brompton Road and its boutique-lined
tributaries, including the world-renowned Harrods. And
when millionaires want to flaunt what they've already
got, many of them find Knightsbridge and Belgravia the
perfect place to do so, often behind stately mansion
walls or down quiet private mews. Delve beyond the
ultra-luxe exterior and you'll find some of this
...More
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Questions & Answers
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Marsha S
5 October 2018|
AnswerShow all 3 answers
Response from paulinesmith19 | Reviewed this property |
I never noticed one but I,m certain it will have it seems to have everything. Easy thing give the store a ring and see what they say just in case I,m wrong.
0
Votes
HeratiTeera
20 June 2018|
AnswerShow all 3 answers
Response from HeratiTeera |
I don't understand why some people respond with "I don't know". What's the point?
2
Votes
coolhead08
2 June 2018|
AnswerShow all 5 answers
Response from Robert F G | Reviewed this property |
It’s a tourist Mecca. Of course there’s no dress code!
0
Votes