We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Harrods

#79 of 1,591 things to do in London
Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Get directions
Address: 87-135 Brompton Road, London SW1X 7XL, England
Phone Number:
+44 20 7730 1234
Website
Today
10:00 - 21:00
Open now
See all hours
Hours:
Sun 11:30 - 18:00
Mon - Sat 10:00 - 21:00
Recommended length of visit: 2-3 hours
Fee: No
Description:

Harrods remains at the height of British luxury retail, attracting millions...

Harrods remains at the height of British luxury retail, attracting millions of loyal customers

from across the globe with its unrivalled product selection, world-class service, innovative

retail theatre and historic setting.

The store was opened in 1849

by Charles Henry Harrod as an

expansion of his humble East End

grocery and tea business. Today, it is

one of the most distinguished names

in the world.

Seven floors and 330 departments

showcase the best of luxury

merchandise, from high-end fashion

and accessories to the finest

homewares and the latest technology.

There are 28 restaurants in-store;

we continue to enhance our portfolio

with Galvin Demoiselle, Bentley's

Sea Grill, and the institution that is

The Georgian.

Customers enjoy a wealth of exclusive

services, such as By Appointment

Personal Shopping and The

Penthouse, a private suite dedicated

to unsurpassed bespoke service in a

beautiful environment.

Other departments include the

Urban Retreat at Harrods spa, a

theatre ticket bureau, and The Studio,

the store's interior-design service.

Qatar Holding acquired the business

in 2010, and it continues to guide

- and invest strongly in - the store

according to its philosophy: Anything

is possible.

Harrods continuously seeks to

surpass the desires and expectations

of its customers, staying true to its

original motto: Omnia omnibus ubique

(everything for everyone, everywhere).

Harrods is located on Brompton

Road, near the Knightsbridge London

Underground station.

read more
Book In Advance
More Info
US$73.27*
and up
Independent Shopping Tour of London with Private Driver
More Info
US$534.04*
and up
Private Tour: Guided and Chauffered Tour of London
More Info
US$45.59*
and up
Big Bus London Hop-On Hop-Off Tour

TripAdvisor Reviewer Highlights

Read all 12,010 reviews
Visitor rating
  • 3261
    Excellent
  • 1975
    Very good
  • 1118
    Average
  • 411
    Poor
  • 413
    Terrible
Great spot to grab a bite

We stopped off at Harrods food court after a few hours walking and paddling about Hyde Park. So many food options. The bakery had so many beautiful treats i could have roamed... read more

Reviewed 3 days ago
elizabeth k
,
Philadelphia, Pennsylvania
via mobile
Add Photo Write a Review

12,010 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 7,178: English reviews
Holt, United Kingdom
Level Contributor
159 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed yesterday NEW via mobile

What can be said about this iconic store Amazing The Egyptian escalator is worth a look as an insight into Al Fayeds influence on the store and world in general

Helpful?
Thank Collin M
Wakefield, United Kingdom
Level Contributor
307 reviews
94 attraction reviews
common_n_attraction_reviews_1bd8 122 helpful votes
Reviewed yesterday NEW via mobile

Loved this store. Everything is just so beautiful. The food dept is divine and the service second to none. Just had to but a Harrods bear for my grand daughter

Helpful?
Thank Millymolly77
Level Contributor
109 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
Reviewed 2 days ago NEW via mobile

You simply cannot visit London without going to harrods! The place is amazing! Love walking around and taking it all in. The food hall is brilliant especially the choice of coffee! A must when in London!

Helpful?
1 Thank Richandmanu
Philadelphia, Pennsylvania
Level Contributor
12 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 3 days ago NEW via mobile

We stopped off at Harrods food court after a few hours walking and paddling about Hyde Park. So many food options. The bakery had so many beautiful treats i could have roamed around for hours (with a camera). This was a place where everyone in the family can find something they want to eat.

Helpful?
1 Thank elizabeth k
Glasgow, United Kingdom
Level Contributor
33 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 3 days ago NEW via mobile

Outstanding customer experience from when you enter till you leave. The staff go out of there way to make your experience one you never forget friendly, courteous and really know how to build rapport, always delivered with a smile. The size and scale of this shop is fantastic we spent hours browsing and enjoying food hall, champagne bar & sweet... More 

Helpful?
Thank Kao2015
Tacoma, Washington
Level Contributor
103 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 3 days ago NEW

Absolutely huge shopping place. It has multiple floors, loads of high end shopping if you're into that. Huge food court, lots of tasty snacks. I just bought tea and a mug.

Helpful?
1 Thank Stephanie0988
Holmfirth, United Kingdom
Level Contributor
348 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 176 helpful votes
Reviewed 3 days ago NEW via mobile

One of my favourite places to go while I'm in London Beautiful shops and stunning displays The food court is out of this world All the staff are very friendly and helpful too

Helpful?
Thank BenBamforth
Hanover, New Hampshire
Level Contributor
127 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
Reviewed 3 days ago NEW

I loved wandering through this store... building alone is worth enjoying plus displays, opulence, everything from food, coffee, butcher to haute couture. Check out the Egyptian escalators!

Helpful?
1 Thank Trekandmore
Level Contributor
25 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Customer service is non existent, staff are rude and will avoid eye contact. My husband tried to buy ice cream for himself and our son the staff told him it was closing so he would serve him. Worst experience in London.

Helpful?
1 Thank Julie M
Harrods_Manager, Manager at Harrods, responded to this review

I was very sorry to learn of your recent visit to Harrods. This is certainly not the standard of service that we aim to provide. Please accept our apologies for any disappointment caused. If you would like to discuss this matter further, please feel free to contact us by email at customer.services@harrods.com or by telephone 0333 300 1234. More 

Southport, United Kingdom
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed 3 days ago NEW via mobile

The best shop in the world! Better than Macy's New York or Saks etc etc. And the food hall sections are always amazing. Recommended!

Helpful?
Thank birkdale2015

Travellers who viewed Harrods also viewed

 

Been to Harrods? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Harrods and other visitors
23 questions
Ask a question

See all questions (23)

Questions? Get answers from Harrods staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Knightsbridge

Neighbourhood Profile
Knightsbridge
When millions of tourists want to shop 'til they drop, they do it along Brompton Road and its boutique-lined tributaries, including the world-renowned Harrods. And when millionaires want to flaunt what they've already got, many of them find Knightsbridge and Belgravia the perfect place to do so, often behind stately mansion walls or down quiet private mews. Delve beyond the ultra-luxe exterior and you'll find some of this city's cosiest pubs, quiet gardens, and all sorts of indie retailers and enterprises worth a short exercise in spontaneous window shopping. For those looking to take a break from shopping, Hyde Park, Kensington Gardens, and some of the city's most popular museums are nearby.
Explore this neighbourhood