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Debenhams

334-348 Oxford Street, London W1C 1JG, England
+44 844 561 6161
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absolutely shocking online ordering service

ABSOLUTELY SHOCKING SERVICE After missing my delivery I contacted the team straight away to... read more

Reviewed 3 days ago
jq75
,
Rochester, United Kingdom
Wonderful shopping experience

It’s a massive shopping paradise , with five floors of displays. Today we visited and had... read more

Reviewed 3 weeks ago
Sairam N
,
Bangalore, India
Read all 267 reviews
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The place to shop for top labels in men and women's apparel, plus gifts, home furnishings and flowers.
  • Excellent20%
  • Very good19%
  • Average8%
  • Poor7%
  • Terrible46%
23 Jan 2018
“Online order ”
5 Oct 2017
“Has Room for improvements”
LOCATION
334-348 Oxford Street, London W1C 1JG, England
Marylebone
CONTACT
Website
+44 844 561 6161
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1 - 10 of 233 reviews

Reviewed 3 days ago

ABSOLUTELY SHOCKING SERVICE After missing my delivery I contacted the team straight away to arrange re-delivery, I was told that an email had been sent and that I would be contacted in the next 3 working days. This did not happen. I then called again...More

Thank jq75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

It’s a massive shopping paradise , with five floors of displays. Today we visited and had opportunity for purchase on discounts for ladies wear and luggage. Staff are helpful and courteous, they guide you correctly

Thank Sairam N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I will never use the online service again, ordered a set of scales 14 days ago, the first order was posted into the wheelie bin of the wrong house. I had to wait a further week for the replacement order to come, when it arrived...More

Thank LisaGeeeeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 weeks ago via mobile

I’ve used Debenhams on-line several times and experienced problems practically every time. Last Christmas I received someone else’s items and had issues with returns processing. This time I received the three items that I ordered separately over about three weeks. I returned two of the...More

Thank ali0910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

Debenhams will be the next large store to go out of buissnes ! I can't believe they can't get thier act together regards online ordering. Waited in for 3 days for an important parcel and 3 times its not come. They use Hermes which are...More

Thank Gary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2018 via mobile

Ordered a dress as a gift for my wife on our anniversary. The dress was due to be deliverd before 2 days ago. I call them up today to see where the dress was and was told the dress was lost in transport WHEN WAS...More

Thank Robbo897
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2018

Ordered off Debenhams online for next day delivery. We were text at 11:20 saying the parcel would be delivered between 10 and 12 and then immediately after emailed to say delivery had failed to be delivered at 11:21. After two hours on a web chat...More

Thank Oli259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2018

Always a popular choice on a visit to Oxford Street, the Debenhams store is well staffed and has lots of options for shopping. At this time of year the swimwear section is excellent with all sorts of labels and items to see and try on....More

Thank Jacqui S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2018

Yet another top name store set in Oxford Street, this one is humongous, five floors highs and packed with smorgasbord of goods, if you like shopping you'll love this place.

Thank Steve57C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018 via mobile

We visited debenhams for shopping its really huge store and has 5 floors You must go and do your shopping there

Thank rreina51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Marylebone
Marylebone offers what so many London neighbourhoods
cannot: a village feel coupled with urban convenience.
Much of its success rests in its location. Wedged
between the northeastern corner of Hyde Park and the
southern end of Regent's Park and with a number of
Tube stations within easy reach, Marylebone is as
pedestrian friendly as Central London gets. The
bustling shopping mecca of Oxford Street separates it
...More
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