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We husband purchased a pair of sandels for me as a birthday present. Brand was head over heels. I wore them twice before they fell to pieces. We returned them using their rerun label and I even put in a copy of the order showing...More
I sent my refund over two weeks ago, there has been no confirmation on the refund. I have emailed, rang, facebook messaged, tweeted and DMed but there has been no response. I am starting to get really angry and frustrated at their poor customer service....More
Purchased a top from them online and when it arrived it stank of perfume and had deodorant marks under the arm holes. It had clearly been worn - returned it stating this and not even an apology. They obviously do not check their returned items...More
Was sent the wrong sizes. It took over 1 month and over 20 emails back and forth to finally *return* the items at my expense. I am still trying to get a refund for mdse
& compensation for return postage. No matter what you ask,...More
I have received no contact from customer service or your Castleford branch so thought this might be worth a try!
My mother visited your store in Castleford (Friday 8th June) and tried on a dress that she wanted for the next day (a wedding) the...More
- Ordered online 08 May 2018
- Tried to returned goods 10th May 2018
- Label DP supplied was invalid and Post Office would not accept the goods.
- Tried to call Customer Service but a recorded message tells you that they are ‘too busy...More
Dorothy perkins on line customer service is terrible. 3 weeks on from ordering goods and the only contact was one phone call asking if I had received the goods? A week later an email asking the same!! Don't call them, they just say busy and...More
Shopped online. Parcel never turned up. Apparently I told the Hermes delivery person I refused the package. Strange as I was in all day and he never turned up. I’ve tried to call DP and left holding for over 45 mins. When I finally got...More
Ordered two black coats on Sunday 25th February as I needed one for a funeral I was attending on Thursday 1st March so I paid to express next day delivery- should have been with me at the latest today Tuesday 27th but it hasn’t even...More
Dorothy Perkins shop always has lots of offer and staff friendly and helpful but the customer service online help is completely the opposite! Tried so many times to get through but couldn't stand waiting on the phone but eventually got through after over 30 minutes...More
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even
if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.