We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We had been really looking forward to this visit, but what a disappointment. Cut out paper figures, strange decorations, no information on pictures, impossible layout, one keeps having to return the way one has come on two routes. This is unfortunately the worst historical attraction...More
Having visited Kensington palace in it's old format with guided tour of superb displays of court life & royal clothing, given by passionate, knowledgable guide today's Kensington Palace is a real disappointment. Sparse exhibits, poor or no information about exhibits or purpose of rooms.
We visited Kensington Palace for a private event at the Orangery - which was fantastic. We had some time spare so decided to go for something to eat at the palace. The cafe is totally inadequate and disorganised. Very few tables inside as they appear...More
The outside of the palace is not as imposing as you would imagine, but they have recently refurbished the inside and it is lovely. There is an exhibition at the moment on Queen Victoria, which is well worth the visit. There is a smaller room...More
I was saddened to see that a building of real historical significance has been transformed into a sort of Disneyland full of modern-day gimmicks and tatty decorations. The exhibits are poor, it's almost as if nothing (apart some paintings) has been saved from the old...More
We asked for our money back. The 'interpretations' by specialists interested only promoting their views of the past totally blinds the visitor to the real attraction of the palace - as a place where real people lived. Totally pointless installations get in the way of...More
Hi there, Not sure as it has never happened to us. But if it was me I would get the booking number on line and ask them to change your time for you. If they can’t I fear you will just have to get in the queue with non... More
Hi there, Not sure as it has never happened to us. But if it was me I would get the booking number on line and ask them to change your time for you. If they can’t I fear you will just have to get in the queue with non bookers. Don’t know what day of the week you are planning to go but weekdays are much quicker than weekends.
Hope this helps, good luck.