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Baglioni Spa

Neighbourhood:
South Kensington
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Address: 60 Hyde Park Gate, London SW7 5BB, England
Phone Number:
+44 20 7368 5700
Website
Description:

Welcome to the new Baglioni SPA, a hidden gem in the heart of Kensington....

Welcome to the new Baglioni SPA, a hidden gem in the heart of Kensington.

Designed by Rebosio+Spagnulo, the renovated Baglioni SPA is the ideal place to relax body and mind and restore well-being for a full caring and personalized experience. Open to both hotel guests and external clients, the Spa offers female and male Steam rooms, 3 treatment rooms for massages, facial and body treatments with Natura Bissé products and beauty services.

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TripAdvisor Reviewer Highlights

Read all 21 reviews
Visitor rating
  • 13
    Excellent
  • 2
    Very good
  • 1
    Average
  • 0
    Poor
  • 3
    Terrible
Good quality, good value - but not out of this world

Came here using the amazon local voucher. The spa is quite small - there is a steam room in the changing room, which is an unusual set up, and unfortunately it didn't seem to be... read more

4 of 5 bubblesReviewed 28 September 2015
Alex W
,
London, United Kingdom
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21 Reviews from our TripAdvisor Community

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Showing 19: English reviews
1 review
5 of 5 bubbles Reviewed 6 February 2017 via mobile

Took my partner here for his birthday, he loved it, the massage and steam was excellent as well as the customer service, very clean and tidy. Would definitely recommend this hotel to anyone planning a weekend or a day At the spa. The afternoon tea was great had a very good selection and hot chocolate was amazing. Price was great... More 

Helpful?
Thank Yannicke C
Alessandro C, General Manager at Baglioni Spa, responded to this review

Dear Guest, Thank you for sharing your Hotel experience with us! We love to offer unforgettable experiences and to ensure all our guests are looked after before and during their stay. We look forward to welcoming you back soon at the Baglioni Hotel London. Best regards, Alessandro Convertino General Manager More 

Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 November 2016

I booked the spa and afternoon tea package to celebrate my parent's anniversary. The spa was beautiful - small but gorgeous. The staff were very helpful, on hand to help and answer any questions we had. The changing rooms (for men/women) had the steam rooms in there so you would be separated out when using the steam room - that... More 

Helpful?
Thank Simran A
Alessandro C, General Manager at Baglioni Spa, responded to this review

Dear Guest, Thank you for your review and for enjoying our services. We hope to welcoming you again soon at the Baglioni Hotel London. Do not hesitate to contact us for future reservations. Best regards, Alessandro Convertino General Manager More 

London, United Kingdom
Level Contributor
23 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 28 September 2015

Came here using the amazon local voucher. The spa is quite small - there is a steam room in the changing room, which is an unusual set up, and unfortunately it didn't seem to be switched on when I arrived, but once it got going it was very effective. The showers and room were all very clean, and the massage... More 

Helpful?
Thank Alex W
Silvia B, Manager at Baglioni Spa, responded to this review

Dear Guest, Thank you for your review and for enjoying our services and facilities. Do not hesitate to contact us for future reservations, we look forward to welcoming you soon for another treat... Best regards, Silvia Bonetti Hotel Manager More 

Stevenage, United Kingdom
Level Contributor
49 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 24 May 2015

Arrived at the hotel was very impressed as we walked in, however the spa felt a bit dungeony,quite dark, no natural light. Taken to changing room, but could not believe the sink was out of action? weird, why had this not been attended to in the morning? Hot stone massage was lovely and relaxing, beautiful chilled out room. Used the... More 

Helpful?
1 Thank KERRY F
Silvia B, Manager at Baglioni Spa, responded to this review

Dear Guest, thank you very much for taking the time to write your review and for helping us in ensuring the best standards are constantly applied. We have been surprised to read your feedback as, the Baglioni Spa has been recently re-opened at the beginning of the year, after a refurbishment to improve our facilities for the best comfort of... More 

London, United Kingdom
Level Contributor
278 reviews
90 attraction reviews
common_n_attraction_reviews_1bd8 147 helpful votes
3 of 5 bubbles Reviewed 11 January 2015

I have been to a number of Spa in Ireland and UK but I have to say I was very disappointed with the Spa here. I had bough the Amazon local deal so I could see what it was like as I live in London now. The hotel doorman was lovely and shows us were to go. The welcoming wasn't... More 

Helpful?
1 Thank Hallie14
Silvia B, Manager at Baglioni Spa, responded to this review

Dear Hallie14, we are extremely disappointment to read your comments in regards to your last visit at Baglioni Spa. We pride ourselves on our high level of service and this experience is, by no means, a reflection of the service we aim to offer to all our guests we, therefore, would like to apologize and invite you to offer us... More 

London, England, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 17 September 2013

I purchased a Travelzoo voucher for a massage and facial for myself and my daughter which we redeemed last week. The hotel is situated on a very busy road and currently there is a lot of building work going on in the neighbouring properties so on first arriving at the venue I had limited expectations.... The spa is looking tired... More 

Helpful?
5 Thank Karen P
LucaVirgilio, General Manager at Baglioni Spa, responded to this review

Dear Guest, Thank you very much for your lovely posting. Alas there are some work in progress in the area around the hotel therefore we cannot do anything else but apologise and wait till the building works are completed. Regarding the interior design of the spa we are updating it. However, we are very glad to learn you had such... More 

London, United Kingdom
1 review
5 of 5 bubbles Reviewed 11 September 2013

Visited the Boutique Spa with friends and enjoyed Elemis Collagen Facials and Body Massages. The Therapists were very professional and our experience was to high standard. The Afternoon Tea and cocktails afterwards were amazing too. Highly recommend.

Helpful?
Thank Maria C
LucaVirgilio, General Manager at Baglioni Spa, responded to this review

Dear Guest, many thanks for your lovely posting especially for your recommendation. I am glad to learn you appreciated either our therapists professionalism and the Afternoon Tea service. The staff will be very happy to know about your comment. With kindest regards, Luca Virgilio More 

London, United Kingdom
Level Contributor
13 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 14 August 2013

I got a present from my friend: a treatment at Baglioni spa. I had a facial treatment Unbelievable! I had an amazing hour. Marine (the therapist) is simply fantastic and very professional. I felt like a princess After the treatment my skin was elastic and fresh! I definitely go back again, (and next time for a body massage!)

Helpful?
3 Thank LaLondoner
Baglionihotel, General Manager at Baglioni Spa, responded to this review

Dear Guest, Thank you very much for your nice posting. Our therapist will be very happy to learn about your comment. We look forward to having you here soon, With Kindest regards, Luca Virgilio More 

London
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 25 May 2013

Baglioni hotel is a plush Hyde pk hotel as you would expect in Kensington. But the spa is very disappointing! Took my wife for a surprise massage and we both walked away laughing but slightly annoyed with our experience. The spa is pokey,the staff lack enthusiasm and our massage was very poor..very bad technique! If you travel a bit like... More 

Helpful?
4 Thank Paulsert
London, United Kingdom
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 2 April 2013 via mobile

My boyfriend and I came to the Spa on march 31st for part of my birthday present. The spa is very small and we had the spa to ourselves which was lovely. We were given a lot of attention from the therapists as soon as we arrived. Rebecca even knew it was my birthday and wished me a happy birthday... More 

Helpful?
1 Thank Nic0la_UK

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With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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