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Plaza Premium Lounge T4 Departures

Closed Now: 05:00 - 22:30
Open today: 05:00 - 22:30
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Traveller Overview
  • Excellent34%
  • Very good30%
  • Average15%
  • Poor11%
  • Terrible10%
3 weeks ago
“Mixed feelings”
4 weeks ago
“Heathrow T4 outside Plaza Premium lounge”
About
The first independent lounge in London Heathrow Airport Terminal 4 is now open to all travellers. Located a level above Gate 1, the 8,500 square feet lounge is the perfect sanctuary for those who wishes to escape from the crowd and relax before they...more
Closed Now
Hours Today: 05:00 - 22:30
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Suggested duration: 1-2 hours
Contact
| Ground Floor, Arrivals, Terminal 3, London, England
Website
+44 20 8976 7807
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Ways to Experience Plaza Premium Lounge T4 Departures
from US$26.70
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Reviews (116)
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1 - 10 of 104 reviews
Reviewed 2 days ago

If you can get free access, great, but if you are paying in some way, don't bother (and note, if you were planning on using the lounge to shower, you have to pay 17 pounds extra to do so). About the only thing worth a...More

Thank dorism
Reviewed 3 weeks ago via mobile

Visited for the first time with a colleague on a business trip. He has access via his bank account and I could access as a guest for £15. It is certainly a nice escape from the airport hustle bustle, comfortable and quiet with attentive staff....More

2  Thank Tim121home
Amin A, General Manager at Plaza Premium Lounge T4 Departures, responded to this reviewResponded 2 weeks ago

Dear Guest, Thank you for your valuable feedback following your visit to Plaza Premium Lounge, Terminal 4 Departures. We are pleased to learn that you benefited from our comfortable environment which we provide. I will also be sure to pass your kind words on our...More

Reviewed 4 weeks ago via mobile

Lounge has comfortable resting area. However, good is Indian themed. Curries, rice, poppadoms, dal tasks, chicken tikka masala, salads, rice, baked potatoes and soup. Coffee and tea available. Juice and wine located at a different wing of the lounge. Service is good. Food variety is...More

Thank Rebecca388
Amin A, General Manager at Plaza Premium Lounge T4 Departures, responded to this reviewResponded 2 weeks ago

Dear Guest, Thank you for choosing Plaza Premium Lounge. We are pleased to learn that you benefited from the comfortable environment we provide our valuable guests. However, we regret that the food we have on offer did not live up to your expectations. We always...More

Reviewed 13 September 2018

This was the worst branch I ever visited of Plaza Premium in terms of cleanliness. Toilets are not monitored and clean the way they are maintained in paid lounges. Even few guests are taking the glasses in Toilet, and same are being used to serve...More

Thank NeerajRawat01
Reviewed 22 August 2018

Qatar similar to Virgin and Qantas Premium airport lounges that we have utilised during our travels. Quality, as would be expected when travelling Business class. Interesting mix of middle eastern cultures and dispersed travellers.

1  Thank ptglasbergen
Reviewed 20 August 2018

At Heathrow, while waiting on a 6 hr connecting flight, this Lounge option is very good - we use priority pass (other membership clubs are also accepted). There are other Lounges at the airport with similar services. Here you can relax on a sofa, take...More

1  Thank mabrondani
Reviewed 5 August 2018 via mobile

I used priority pass to visit this lounge and it was one of my favourites. Food is served to you and you can have some nice drinks. Would visit again. One of the better lounges.

1  Thank Scott8446
Reviewed 16 July 2018 via mobile

I was there for a few hours and it wasn’t much more than a bar with a few booths and seats scattered around a big room. Food was nice (was there for breakfast) and the view was of the main runway. I think I’ll try...More

4  Thank davidbT8695FK
Reviewed 12 July 2018

I was seeing my son off to China to play football on the evening of the England match against Croatia. We decided to go to Heathrow early and hoped to find somewhere to watch the game. Plaza Premium was a welcome oasis, very friendly and...More

Thank charlesthomson
Amin A, General Manager at Plaza Premium Lounge T4 Departures, responded to this reviewResponded 28 August 2018

Dear Charles, It was our pleasure to welcome you to Plaza Premium Lounge. Thank you for taking your time to let us know your review. I am so pleased to read that our lounge suited your needs while watching the World Cup. Please rest assured...More

Reviewed 29 June 2018

We arrived early at T4 for an evening flight and after travelling a lot we just wanted somewhere to sit and while away the hours before the check in gate opened. Problem, seating in T4 departure area prior to security is very limited and was...More

1  Thank aussiepom53
Amin A, General Manager at Plaza Premium Lounge T4 Departures, responded to this reviewResponded 28 August 2018

Dear Guest, Thank you for your great review of Plaza Premium Lounge! It is my pleasure to know that you benefited from using our lounge whilst travelling through Terminal 4. Thank you once again for writing to us on Tripadvisor, I look forward to welcoming...More

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Questions & Answers
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saturated_fatz
15 October 2018|
Answer
Response from Tim121home | Reviewed this property |
So far as I am aware, all drinks are included, though I would imagine there is a reasonable consumption rule.
0
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pink1987
14 October 2018|
Answer
Response from davidbT8695FK | Reviewed this property |
Yes
1
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jaxon5luvhols
30 July 2018|
AnswerShow all 5 answers
Response from hongkongtourist | Reviewed this property |
Menu changes often but I loved it every time.
0
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