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Westquay

8-10 Portland Terrace, Southampton SO14 7EG, England
+44 23 8023 6789
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Review Highlights
All that you need in one place.

Westquay is a great shopping centre that keeps improving. Two floor of all the top brand shops... read more

Reviewed 6 days ago
ISAACDCRDA
,
Southampton, United Kingdom
via mobile
Ideal place to visit before embarking on a cruise

Within walking distance from the cruise terminal and an ideal shopping centre where one can do most... read more

Reviewed 1 week ago
BARRYBE
,
SOUTH AFRICA
via mobile
Read all 261 reviews
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Overview
  • Excellent36%
  • Very good46%
  • Average13%
  • Poor2%
  • Terrible3%
Travellers talk about
“john lewis” (34 reviews)
“west quay” (51 reviews)
Closed Now
All hours
Hours Today: 09:00 - 20:00
LOCATION
8-10 Portland Terrace, Southampton SO14 7EG, England
CONTACT
Website
+44 23 8023 6789
Write a Review
Reviews (261)
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1 - 10 of 261 reviews

Reviewed 6 days ago via mobile

Westquay is a great shopping centre that keeps improving. Two floor of all the top brand shops. There is a big John Lewis in the corner 3 floors worth. The third floor is a food court which Nando's, pizza express, Wagamamas and much more. It's...More

Thank ISAACDCRDA
Reviewed 1 week ago via mobile

Within walking distance from the cruise terminal and an ideal shopping centre where one can do most of ones shopping before a cruise Most large retailers are situated in this centre including Marks and Spencer,Waitrose etc.More

Thank BARRYBE
Westquay-Southampton, Customer Service Assistant at Westquay, responded to this reviewResponded 6 days ago

Thank you for your recent review of Westquay. We are please to hear that you enjoyed your visit before your cruise, we are also pleased to hear you liked the selection of shops we have to offer at Westquay. We hope to see you again...More

Reviewed 2 weeks ago via mobile

A good place to spend some time shopping or eating before you leave on a cruise out of the port of Southampton. Two levels with escalators.More

Thank Mars1964
Westquay-Southampton, Customer Service Assistant at Westquay, responded to this reviewResponded 2 weeks ago

Thank you for your recent review of Westquay. We are pleased to hear that you enjoyed your visit to Westquay and where able to enjoy your time in the centre before your cruise. We hope to welcome you back to Westquay in the future. Kind...More

Reviewed 3 weeks ago via mobile

Good shopping centre with a new eating extension to the main shopping centre. Parking nice and close and reasonably priced for short stay parking.More

Thank JustbeCouscous
Westquay-Southampton, Customer Service Assistant at Westquay, responded to this reviewResponded 2 weeks ago

Thank you for your recent review of Westquay. We are pleased to hear you enjoyed your visit to the centre and had a chance to visit Westquay South while you where here. We look forward to welcoming you back to Westquay again soon. Kind Regards,...More

Reviewed 3 weeks ago via mobile

I rarely go here but when I do I really enjoy it! If you're looking for a huge shopping centre or a massive food hall this is the place to go! So many shops to go in and so much food to choose from, you...More

Thank Chloë S
Westquay-Southampton, Customer Service Assistant at Westquay, responded to this reviewResponded 3 weeks ago

Thank you for your recent review of Westquay. We are pleased to hear that you enjoy visiting the centre and make the most of what we have to offer. We look forward to welcoming you back to Westquay Soon. Kind Regards, The Westquay Team

Reviewed 3 weeks ago

Easy to find shopping centre with loads of parking, charges apply though. Most shops will be found here and there is an eating section with many different types of cuisine to suit most people. Would recommend and will visit again.

Thank MandJ007
Westquay-Southampton, Customer Service Assistant at Westquay, responded to this reviewResponded 3 weeks ago

Thank you for your review of Westquay. We are pleased to hear that you enjoyed your visit and the shops and restaurants we have to offer. We look forward to welcoming you back to Westquay soon . Kind Regards, The Westquay Team

Reviewed 3 weeks ago via mobile

Visited while in Southampton for the long weekend. Lots to do - ate at restaurants twice, did all our shopping, relaxed with a coffee in Waterstones and even went to the arcade at the bowling alley! Very clean shopping centre - busy but this was...More

Thank Katie H
Westquay-Southampton, Customer Service Assistant at Westquay, responded to this reviewResponded 3 weeks ago

Thank you for your recent review of Westquay. We are pleased to hear that you enjoyed your recent visit to Westquay and where able to find places to eat, shop and relax while here. We look forward to welcoming you back to Westquay soon. Kind...More

Reviewed 4 weeks ago via mobile

This is a nice place to visit. Drive carefully on your way into the parking house.. Easy to access the city from the east side. Loads of good stores Will be back

Thank BarmannSam
Westquay-Southampton, Customer Service Assistant at Westquay, responded to this reviewResponded 3 weeks ago

Thank you for your recent review of Westquay. We are pleased to hear you enjoyed your recent visit and we look forward to welcoming you back to Westquay soon. Kind Regards, The Westquay Team

Reviewed 4 weeks ago via mobile

Went with a friend last year. Train station is a little ways away, but nothing major for us. Using a map it is really easy and/or you can easily find a bus that can take you there. We went to Pizza Hut for lunch. (On...More

Thank smiles4travels
Westquay-Southampton, Customer Service Assistant at Westquay, responded to this reviewResponded 3 weeks ago

Thank you for recent review of Westquay. We are please that you enjoyed your recent visit to the centre and managed to find everything you were after. We look forward to welcoming you back to Westquay again soon. Kind Regards, The Westquay Team

Reviewed 8 May 2017 via mobile

found this place by accident on the way back from somewhere else and loved it loads of really good shops restaurants and everything you can ask for easy parking not to expensive and all within walking distance you may have to face a few homeless...More

Thank Tony S
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Questions & AnswersAsk a question
Diane S
how far walking distance is it from the train station to the shopping mall? Then from the mall to the quay? thankyou.
21 May 2017|
Answer Show all 2 answers
Response from TravelFun24 | Reviewed this property |
From the station exit (nearest to the platform 4 side), it's 10 mins max to the John Lewis entrance, where you can walk through to the shopping concourse. From the concourse, there are several exits but any of them will be... More
0
Votes
Salwa E
How far is West Quay shopping centre from Ennios Biutique Hotel??
17 October 2016|
Answer Show all 4 answers
Response from hayleyrussell1501 | Reviewed this property |
It's within walking distance but there are plenty of Taxis about!
0
Votes
Can I please ask who thought it would be a great idea to change the level names, which is to be implemented? Lower shopping is going to be floor 2 and upper floor 3. That isn't going to confuse anybody is it?! Why can't the lower shopping be called ground (as used everywhere else in the civilised world) and the upper level be called floor 1 and so on? Not only was the lower and upper levels silly in the 1st place, people have got used to it now, but after 16 years it's going to be changed to something even more confusing for both regulars and newcomers.
29 September 2016|
Answer Show all 2 answers
Response from Westquay-Southampton | Property representative |
Hi Thank you for your comment. As you've mentioned the original naming wasn't ideal, so given that we will shortly be launching a new extension to the centre, now is the perfect time to implement a new numbering system... More
0
Votes