The food is of poor quality and overpriced, even with the vouchers and so called discounts. Some... read more
Excellent service, I get the high speed service every day for work and I can’t fault the staff or... read more
Updating Map... About Red Funnel Ferries
1 - 10 of 1,442 reviews
The food is of poor quality and overpriced, even with the vouchers and so called discounts. Some of the staff great, whilst others are downright uncooperative. The ferries are comfortable and usually very clean. The voyages to and from the Isle of Wight are smooth...More
Dear Phil L, Thank you for offering your feedback following your recent travel with us. We are delighted to hear that you were happy with the level of service received. However, we are incredibly sorry to hear of your dissatisfaction with Food Service we offer...More
Excellent service, I get the high speed service every day for work and I can’t fault the staff or how helpful they are. There is one member of staff that makes my whole week, a young blonde named Kath who is just the friendliest and...More
Dear Rich T, Thank you for the glowing recommendation. As a regular commuting customer, what you think is very important to us and we much appreciate your valuable feedback. We'll ensure your comments are passed onto Kathrine and her Manager. We are very proud of...More
Well organised and very happy with process at Southampton for our return trip with a car. Comfortable general seating, stable in transit, clean vessel (Red Falcon both legs) and polite staff. Actually left property on the ferry and a call to Erika when I noticed...More
Dear Bruce Thank you for travelling with us and taking the time to share you experience with us on Trip Advisor. Here at Red Funnel, we strive to be the leading travel services to and from the Isle of Wight so it is always a...More
Used the ferry last weekend for a family visit . Boat wasn’t very busy . The new bottomless coffee offer was a good addition.More
Hello Coughandcath Thank you for leaving us a review. We are sorry to read that you feel our prices are too expensive, we are always advertising various offers and promotions you may want to take advantage of, these are either through the post, on our...More
We use the Red Funnel quite a lot and the staff are always very helpful and very efficient. We travelled on Easter Monday and was expecting it to be noisy and busy. It was very busy but it was enjoyable non the less and managed...More
Hello Susan952 Thank you for choosing to travel with Red Funnel and leaving us such a kind review. Its great to hear you had memorable crossing with us, despite being a busy Easter! From all of us here at Red Funnel, we would like to...More
Great staff and fantastic facilities. Would highly recommend. Ferry very clean and tidy and could not fault anything.
Dear Lee8504, It is always fantastic to know when we have done well and we very much appreciate that you have, so kindly, taken the time to say so. We look forward to seeing you in the future. Warm Regards, Sandra Customer Services Red Funnel
my experience with red funnel was awsome i loved the car ferry journey on the red falcon and i enjoyed seeing jim o reilly helping us get on board the ferry staff were freindly when i brought food and im might see them again and...More
Dear Charlie M, We are really proud of all our staff especially Jim and I'm glad that they collectively helped you to enjoy your time with us. Please be assured that your comments will be forwarded back to the staff on the Red Falcon and...More
Fast. Efficient. Friendly. Perfect service for a weekend break. Car ferry 55 minutes, passenger ferry 25 minutes. Staff at both sides very helpful.
Dear MJBarratt, We certainly always try our very best and we appreciate you taking the time to share your feedback with us. Efficient and friendly is exactly what we strive to achieve. Thank you. Warm Regards Sandra Customer Services Red Funnel
Efficient service and friendly personnel. Smooth sailing!!!! I had to call to change the time of my sailing and it was quick and great customer service!
Dear Abpd79, Naturally, at Red Funnel, our mission is to ensure our customers are very happy, so it is fantastic to read that you are. Kind Regards Sandra Customer Services Red Funnel
This is the way to travel to the Isle of Wight if you need to get there in 26 minutes. It costs £19.80 for a day return after 11am. The boats are catamarans, sleek and very fast. You will see the Solent at speed and...More
Dear Donald H, Thank you for the five star review. Sleek and efficient is exactly the experience we strive to achieve. Thank you for letting us know that we succeeded. It is worth knowing that you can still travel for free on the Quay Connect...More
