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Red Funnel Ferries

Terminal 1 Town Quay | Dock Gate 7, Southampton SO14 2AQ, England
+44 23 8001 9192
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Review Highlights
A good way to get to IoW - although not many alternatives!

From Southampton, this is the quickest way to the island and it is quite good. Staff were friendly... read more

Reviewed yesterday
Jimnmel
via mobile
Dissappointed when Boarding

Having always used 'Priority Boarding' Facility for many years I was dissapointed that no one was... read more

Reviewed yesterday
S9288OFroberts
,
London, United Kingdom
Read all 1,521 reviews
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Red Funnel has a proud history of serving the Isle of Wight since 1820, carrying 3.4 million passengers to the Island each year. We have won awards for safety, innovation & service including Certificates of Excellence from Trip Advisor every year since 2013. Choose between two stunning routes: our Southampton-East Cowes (former home of Queen Victoria) service takes 55 min, operates 365 days/year and carries vehicles & passengers. On board, enjoy free Wi-Fi, hot & cold food, a bar & coffee shops, or upgrade to the Signature Lounge, for a quieter club class experience. Our 2nd route connects Southampton to the world-famous yacht racing town of West Cowes. Our modern ‘Red Jet’ Hi-Speed catamarans take just 23 min to cross the Solent. Our entire fleet is dog friendly. Look to us for expert travel advice, accommodation bookings, attraction & event tickets. The opening times displayed are our contact center hours.
  • Excellent56%
  • Very good30%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“isle of wight” (480 reviews)
“east cowes” (106 reviews)
“earlier ferry” (72 reviews)
Closed Now
Hours
Hours Today: 08:00 - 18:00
LOCATION
Terminal 1 Town Quay | Dock Gate 7, Southampton SO14 2AQ, England
CONTACT
Website
+44 23 8001 9192
Top Selling Tours & Activities in and around Southampton
Write a ReviewReviews (1,521)
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"isle of wight"
in 480 reviews
"east cowes"
in 106 reviews
"earlier ferry"
in 72 reviews
"red jet"
in 82 reviews
"car ferry"
in 67 reviews
"foot passengers"
in 28 reviews
"red falcon"
in 27 reviews
"wight link"
in 24 reviews
"loading and unloading"
in 23 reviews
"hour crossing"
in 17 reviews
"priority boarding"
in 16 reviews
"return journey"
in 47 reviews
"top deck"
in 28 reviews
"both ways"
in 34 reviews
"day trip"
in 67 reviews
"ferry service"
in 39 reviews
"efficient service"
in 21 reviews
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1 - 10 of 1,500 reviews

Reviewed yesterday via mobile

From Southampton, this is the quickest way to the island and it is quite good. Staff were friendly and efficient getting cars on board and it was punctual. The cafe has good food. The fried breakfast looked nice and I regretted having eaten breakfast an...More

Thank Jimnmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday

Having always used 'Priority Boarding' Facility for many years I was dissapointed that no one was facilitating the parking on the upper deck - as a result the car behind went into the back of my car - not impressed!

Thank S9288OFroberts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 days ago

We have a holiday home on the island and are frequent visitors. Although usual comfortable and on time travel,the increasing astronomical prices are getting unreasonableMore

Thank j0staley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 3 days ago

Dear j0staley, Thank you for the lovely review. As an island home owner and frequent visitor there are a number of ways you can find a good deal on your ferry travel if you are willing to be flexible. If you contact a member of...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 4 days ago

We took the Red Funnel ferries on the route from Southampton to East Cowes. Boarding was efficient and we were soon sipping a coffee in the smart modern lounge. The stairs between floors are steep but there is a lift for less mobile passengers. The...More

Thank Dawn on holiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 3 days ago

Dear Dawn, Thank you for the wonderful 5* review. It is always fantastic to know when we have done well and we very much appreciate that you have, so kindly, taken the time to say so. We look forward to seeing you in the future....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 days ago via mobile

This was the first time I have used this service and I have to say it was a great experience.The staff were very friendly and helpful and the Captain kept passengers informed of some rough areas on the Solent that was setting car alarms off.I...More

Thank Amanda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago

Very well organise for loading and unloading. The most annoying part is it is expensive and when we wanted to return early it cost us an additional charge although the ferry was half empty.

Thank lesleyj_morgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago

We use Red funnel regularly as we live on the IOW and find their service and staff far superior to the other operators. We, like most islanders, complain about the cost and would like to see better prices. So you may be surprised to find...More

Thank Alan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago

Great value off peak two for one day return. It works out cheaper than two singles. Great boarding process. Quick, very clean and comfortable. Very impressed.

Thank rftu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 4 days ago

Dear rftu, Thank you for the 5* review, it is appreciated, and we look forward to serving you again in the future. Kind regards Sandra Customer Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 days ago

Very well run Ferry. Seating can be a bit tight if your one if the last to arrive. But it’s only an hour. Could do with a speedier food drink service at busy times. Very efficient prompt timetable. Takes longer than Wight Link from Portsmouth...More

Thank ajf632017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 5 days ago

Hello ajf632017 Thank you for travelling with Red Funnel and for sharing your experience. We pride ourselves to be the leading travel services to and from the Island so its always a pleasure to hear our customers praise our service. If you are ever on...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 days ago via mobile

Travelling with my husband and baby for a wedding....first time visiting the Isle of Wight! It was a very easy and smooth boarding and the staff on board were great and even got some leaflets for us and made time to have a chat. We...More

Thank Ana Maria T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this reviewResponded 5 days ago

Hello Ana Maria T Thank you for choosing to travel with Red Funnel. We appreciate you all your comments and would like to thank you for your feedback across all our services. Customer service will always remain our highest priority so its always a pleasure...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Bear_Claire86
29 March 2018|
AnswerShow all 4 answers
Response from Derek A | Reviewed this property |
No, if you have a booking and arrive at least half hour before the boat sails you will get on. I have arrived 10 minutes before the earlier boat leaves and been bumped up many times as I have to leave well in time in case... More
1
Vote
Rachel S
28 December 2017|
Answer
Response from RF_CustomerServices | Property representative |
Hello Rachel, Sorry for the late reply. In future if you have any questions that need an instant answer please do not hesitate to give us a call on 02380 019192, or alternatively reach out to us by Facebook or Twitter and... More
0
Votes
Ontariosue
7 June 2017|
AnswerShow all 2 answers
Response from RF_CustomerServices | Property representative |
Hello Sue. We have 2 services to the Isle of Wight. The car ferry (taking an hour) or the Red Jet taking 25 mins. The ferry goes into East Cowes which is very close to Osbourne House, the home of Queen Victoria. The Red Jet... More
0
Votes
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