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Red Funnel Ferries

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Address: Terminal 1 Town Quay | Dock Gate 7, Southampton SO14 2AQ, England
Phone Number: +44 23 8001 9192
Website
Today
07:00 - 19:00
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Hours:
Mon - Fri 07:00 - 19:00
Sat - Sun 08:00 - 18:00
Description:

Red Funnel provides car ferries and high speed Red Jet catamarans to the...

Red Funnel provides car ferries and high speed Red Jet catamarans to the Isle of Wight. Enjoy a mini cruise across the Solent with or without your car on Red Funnel vehicle ferry to the port of East Cowes or take the Red Jet catamaran at 37 knots to (west)Cowes - a wonderful Victorian port and the global home of yachting and yacht racing. Both destinations are ideal for a day trip or a short break, and Red Funnel can also book all your accommodation and attraction choices - see our website for more info.

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TripAdvisor Reviewer Highlights

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Good service

Good service , comfortable trip, with nice food, Xmas dinner on board was lovely, Staff always helpfull.

5 of 5 bubblesReviewed 3 days ago
Doedy62
,
Southampton, United Kingdom
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1,014 Reviews from our TripAdvisor Community

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Showing 1,001: English reviews
Southampton, United Kingdom
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Good service , comfortable trip, with nice food, Xmas dinner on board was lovely, Staff always helpfull.

Helpful?
Thank Doedy62
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for your excellent review. We would like to welcome you to Red Funnel. We aim to provide our customers with the greatest experience possible and it is lovely to know that we have succeeded. We aim to ensure our passengers have a comfortable and stress free journey. We are delighted to hear you enjoyed your Christmas dinner. We... More 

Coventry, Rhode Island
Level Contributor
133 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 93 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

We opted to take the traditional (big) ferry to the Isle of Wight and then crossed from East Cowe to West Cowe to catch the hi speed for our daytrip return. Both vessels were neat, clean, tidy and comfortable. The larger ferry had a broad selection for meals and snacks. The high speed even had USB ports for chargers. (The... More 

Helpful?
Thank skipmays
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for the excellent review and your kind comments about our service and colleagues. We work hard every day in order to deliver the very best possible service to and from the Island and aim to provide our customers with the greatest experience possible, as well as a relaxing journey and it is lovely to know you enjoyed your... More 

1 review
3 of 5 bubbles Reviewed 1 week ago NEW via mobile

If your travelling in the cold winter then wrap up especially on the red eagle, as the heating system is very poor. Otherwise staff are friendly and the food is ok, but very pricey.

Helpful?
Thank Neil S
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for taking the time to leave your review about your recent travel with us. However, we are disappointed that there are some aspects of our service that do not meet your expectations. We apologise the ferry was cold. The temperature outside has dramatically dropped this week, unfortunately onboard our vessels the doors to the car and passengers decks... More 

San Diego, California
Level Contributor
92 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

This is my 2nd or 3rd time on the Red Funnel and it's the only way to get to the Isle of Wight in the UK. Like most public transportation systems in the UK it is run pretty efficiently. With food and drinks on board, plenty of seating and free Wifi, what else do you need? The trip is quick... More 

Helpful?
Thank Aukgalgg
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for your 5*review. We are delighted to receive your positive comments regarding your recent journey with us. We always aim to get you to your destination on time and in a relaxed and stress free environment. We are pleased to hear you made use of the free WiFi. We continually monitor the on-board Wi-Fi very closely to ensure... More 

Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

My partners first time on a ferry and he loved it! Lovely and Cheap, very nice staff to :) was very impressed.

Helpful?
Thank abieehampshire
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for taking the time to leave your excellent review. We are always pleased to welcome 'newbies' and it is fantastic to hear your partner enjoyed his time travelling with us. We would also like to thank you for your kind comments about our colleagues. We pride ourselves on our customer service and aim to provide our customers with... More 

Port Talbot, United Kingdom
Level Contributor
45 reviews
common_n_attraction_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Just returned from aisle of Wight travelled over by Red Funnel Ferries. As usual excellent, no problems, on and off in no time. They really have this down to a fine art

Helpful?
Thank dafydd
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for your excellent 5* review. It is always fantastic to know when we have done well and we very much appreciate that you have, so kindly, taken the time to say so. On behalf of the team here at Red Funnel, please accept our sincerest thanks once again for taking the time to leave your feedback. We appreciate... More 

Minehead, United Kingdom
Level Contributor
46 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Previously travelled with white link from lymington but got such a brilliant deal with the b and b chose to use red funnel from Southampton . Journey time to Southampton 10 minutes less Boat was much bigger and you could get hot meals as sailing time longer about an hour. Alot of stairs to climb so not for the faint... More 

Helpful?
Thank Sandy C
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Good morning Sandy, Thank you for choosing to travel with Red Funnel when visiting the island. It is fantastic to hear that you managed to save money on your trip away by using our service. It is also great to hear that you thoroughly enjoyed using our service for the first time. We are very proud of our colleagues and... More 

2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

went over to the i.o.w on the new fast cat,it was a little choppy but we didn`t feel a thing on this vessel,great experiance and on the i.o.w before you knew it,will go again

Helpful?
Thank William S
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Dear William, Thank you very much for taking the time to leave us an excellent 5* review. We are delighted to hear that you enjoyed your overall experience using our Hi-Speed service to West Cowes. The Red Jet is fantastic for those with a need for speed as it gets you to the island in only 25 minutes. Once again... More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Really friendly staff. Very fast and easy way to get across and even if you are petrified of boats they still manage to make it a pleasant experience. Couldn't fault it.

Helpful?
Thank Kiri B
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Hello Kiri B Thank you for your excellent review. It is always fantastic to know when we have done well and we very much appreciate that you have, so kindly, taken the time to say so. On behalf of the team here at Red Funnel, please accept our sincerest thanks once again for taking the time to leave your feedback.... More 

Cheshire
Level Contributor
60 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

My partner & I travelled to & from the Isle of Wight on the Red Funnel Ferry service. Nothing wrong at all with the ferry itself & the car loading/unloading at each end was first class - quick & efficient. However the catering on board was diabolical, not much choice both for hot or cold food, sandwiches etc but overpriced,... More 

Helpful?
Thank Ballcock
RF_CustomerServices, Manager at Red Funnel Ferries, responded to this review

Thank you for the excellent review and your kind comments about our service and colleagues. Quick and efficient is exactly the experience we strive to achieve. We are sorry that you feel our catering prices do not represent value for money. We do try but unlike shore based outlets we do have vastly increased operating costs. Those costs are incurred... More 

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?