From Southampton, this is the quickest way to the island and it is quite good. Staff were friendly... read more
Having always used 'Priority Boarding' Facility for many years I was dissapointed that no one was... read more
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1 - 10 of 1,500 reviews
From Southampton, this is the quickest way to the island and it is quite good. Staff were friendly and efficient getting cars on board and it was punctual. The cafe has good food. The fried breakfast looked nice and I regretted having eaten breakfast an...More
Having always used 'Priority Boarding' Facility for many years I was dissapointed that no one was facilitating the parking on the upper deck - as a result the car behind went into the back of my car - not impressed!
We have a holiday home on the island and are frequent visitors. Although usual comfortable and on time travel,the increasing astronomical prices are getting unreasonableMore
Dear j0staley, Thank you for the lovely review. As an island home owner and frequent visitor there are a number of ways you can find a good deal on your ferry travel if you are willing to be flexible. If you contact a member of...More
We took the Red Funnel ferries on the route from Southampton to East Cowes. Boarding was efficient and we were soon sipping a coffee in the smart modern lounge. The stairs between floors are steep but there is a lift for less mobile passengers. The...More
Dear Dawn, Thank you for the wonderful 5* review. It is always fantastic to know when we have done well and we very much appreciate that you have, so kindly, taken the time to say so. We look forward to seeing you in the future....More
This was the first time I have used this service and I have to say it was a great experience.The staff were very friendly and helpful and the Captain kept passengers informed of some rough areas on the Solent that was setting car alarms off.I...More
Very well organise for loading and unloading. The most annoying part is it is expensive and when we wanted to return early it cost us an additional charge although the ferry was half empty.
We use Red funnel regularly as we live on the IOW and find their service and staff far superior to the other operators. We, like most islanders, complain about the cost and would like to see better prices. So you may be surprised to find...More
Great value off peak two for one day return. It works out cheaper than two singles. Great boarding process. Quick, very clean and comfortable. Very impressed.
Dear rftu, Thank you for the 5* review, it is appreciated, and we look forward to serving you again in the future. Kind regards Sandra Customer Services
Very well run Ferry. Seating can be a bit tight if your one if the last to arrive. But it’s only an hour. Could do with a speedier food drink service at busy times. Very efficient prompt timetable. Takes longer than Wight Link from Portsmouth...More
Hello ajf632017 Thank you for travelling with Red Funnel and for sharing your experience. We pride ourselves to be the leading travel services to and from the Island so its always a pleasure to hear our customers praise our service. If you are ever on...More
Travelling with my husband and baby for a wedding....first time visiting the Isle of Wight! It was a very easy and smooth boarding and the staff on board were great and even got some leaflets for us and made time to have a chat. We...More
Hello Ana Maria T Thank you for choosing to travel with Red Funnel. We appreciate you all your comments and would like to thank you for your feedback across all our services. Customer service will always remain our highest priority so its always a pleasure...More
