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Address: West Quay Road | West Quay Road, Southampton SO15 1RE, England
Phone Number:
+44 23 8033 4333
Website
Description:

Grosvenor Casino Southampton is a unique leisure venue, boasting an a la...

Grosvenor Casino Southampton is a unique leisure venue, boasting an a la carte restaurant and late night sports bar which is complimented by a comprehensive gaming experience for players of every level. We have numerous Roulette, Blackjack (including electronic terminals) and Poker tables, plus popular Slot machines to cater to all tastes. We're open 24 hours a day, 7 days a week and provide free onsite car parking.

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TripAdvisor Reviewer Highlights

Read all 69 reviews
Visitor rating
  • 24
    Excellent
  • 26
    Very good
  • 10
    Average
  • 4
    Poor
  • 5
    Terrible
Small

This is a very small casino! I like the slots/poker machines and there was only about 15 of them. Very cold outside smoking area. The tapas was wonderful though. 3 of them for... read more

4 of 5 bubblesReviewed 6 days ago
grumorf
,
Brisbane, Australia
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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Southampton, United Kingdom
1 review
5 of 5 bubbles Reviewed 4 days ago NEW

Can I please extend my huge thankyou to you and all the team for a fantastic meal on Valentines night. Not only amazing value but the quality of the food and the service was absolutely incredible. My Wife and I really enjoyed it Thank you so much

Helpful?
Thank apicellahall
GrosvenorSouthampton, Director of Sales at Grosvenor Casino, responded to this review

Many thanks for your glowing review - we're so pleased you enjoyed your evening here at the casino, and look forward to welcoming you back again, in the not too distant future. More 

Brisbane, Australia
Level Contributor
146 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW

This is a very small casino! I like the slots/poker machines and there was only about 15 of them. Very cold outside smoking area. The tapas was wonderful though. 3 of them for £10. Very nice

Helpful?
Thank grumorf
GrosvenorSouthampton, Director of Sales at Grosvenor Casino, responded to this review

Many thanks for your review. With regard to our size, most provincial UK casinos are similar to this, we pride ourselves on providing "big" service. We are pleased that you enjoyed your tapas, and hope to see you again in the future. More 

Newport, United Kingdom
1 review
1 of 5 bubbles Reviewed 1 week ago

the staff was very nice to me but when it comes to the game there is a dark side to it: This casino has no watchers security to look after potential fraudsters in a first place you cant see everything from security cameras .. that is very poor lot of cross chat and people walking around the table putting chips... More 

Helpful?
Thank psyxxxo
GrosvenorSouthampton, Director of Sales at Grosvenor Casino, responded to this review

I am sorry that you have had a bad experience with us and I want to assure you that here at Grosvenor Casino Southampton’s Card Room we take any accusations of collusion very seriously and investigate any allegations with fervour. We have cameras that view the larger card room itself as a security measure and all our competitions are dealer... More 

Level Contributor
49 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Was going to the casino, so we decided to go out for a meal there as the menu looked good online. When we arrived the waitress warned us that the set menu was only available on that night. We didn't mind, but she carried on to tell us that with this (£10.95) set menu, we were entitled to a free... More 

Helpful?
Thank Hannah A
GrosvenorSouthampton, Director of Sales at Grosvenor Casino, responded to this review

Many thanks for your great review, we're very pleased to hear you enjoyed your meal here. We work hard to ensure we offer great food at the best value for money. We look forward to seeing you again soon. More 

Southampton, United Kingdom
Level Contributor
44 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

I have been here several times and I have always enjoyed myself. There is plenty to do or you can just sit and have a drink. The meals are delicious. They have great customer service and some great meal deals.

Helpful?
Thank 731nikki731
GrosvenorSouthampton, Director of Sales at Grosvenor Casino, responded to this review

Thank you so much for your glowing review of our casino. We look forward to seeing you again soon. More 

Southampton, United Kingdom
Level Contributor
26 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 November 2016

this is the place to go after a night on the town good for late drinks and a little fun on the tables

Helpful?
Thank Paul C
Level Contributor
72 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 27 October 2016

I used to be a regular here so was really excited to go this time. Had some food with friends and was really pleased with the menu options at the bar. We had the tapas menu so we all shared. once of the options we chose was Chicken Satay, however when this turned up there was no satay sauce, therefore... More 

Helpful?
Thank Emily L
Southampton, United Kingdom
Level Contributor
26 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 October 2016

great friendly place to go you can eat drink and play the tables or machines open late so good for that late drink

Helpful?
1 Thank Paul C
GrosvenorSouthampton, Director of Sales at Grosvenor Casino, responded to this review

Thanks for your review, we're pleased you enjoy visiting Grosvenor Casino Southampton, and hope to see you again for a visit soon. More 

Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 19 September 2016

We organised a company visit with a Casino package which included a three course. Limited choice but still reasonable. Overall the quality was much higher than expected - combined with very reasonable alcohol price made the start of a very good evening. We then had a private table in the Casino and we all had some really good fun before... More 

Helpful?
Thank Malcolm H
GrosvenorSouthampton, Director of Sales at Grosvenor Casino, responded to this review

We're so pleased you enjoyed your evening at the casino. Thank you for your great review. We look forward to seeing you again soon! More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 14 September 2016 via mobile

We went with my in laws for a meal who had been before and knew we'd be able to eat for the next 6 nights with quality food. We had to wait 45 mins for our starters and then two of the main courses were dire. Steaks not cooked to how they should have been and very tough. We were... More 

Helpful?
Thank James P
GrosvenorSouthampton, Director of Sales at Grosvenor Casino, responded to this review

We're sorry to hear you were disappointed with your visit. We work hard to ensure that every customer's visit is as enjoyable as possible. We cannot locate the date of your visit so please do call our Sales Manager, Lou, on 023 8033 4333 so we can discuss further. More 

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