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Vue Cinema Exeter

Summerland Gate Cheeke Street, Exeter EX1 2DD, England
+44 345 308 4620
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Review Highlights
Very disappointing

We normally go to our local cinema but were keen to see The Greatest Showman which is no longer... read more

Reviewed 28 February 2018
Anna B
,
Exeter, United Kingdom
via mobile
Awful woman manager

What terrible customer service! We were lied to & just received awful service from the oldest woman... read more

Reviewed 25 February 2018
Rachael H
,
Delabole, United Kingdom
via mobile
Read all 142 reviews
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Overview
  • Excellent19%
  • Very good36%
  • Average27%
  • Poor12%
  • Terrible6%
Travellers talk about
“vip seats” (10 reviews)
“sound quality” (5 reviews)
“great seats” (2 reviews)
LOCATION
Summerland Gate Cheeke Street, Exeter EX1 2DD, England
CONTACT
Website
+44 345 308 4620
Write a ReviewReviews (142)
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"vip seats"
in 10 reviews
"sound quality"
in 5 reviews
"great seats"
in 2 reviews
"buy tickets"
in 3 reviews
"ticket desk"
in 2 reviews
"staff were very friendly"
in 2 reviews
"movie"
in 17 reviews
"films"
in 12 reviews
"screening"
in 5 reviews
"viewing"
in 4 reviews
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1 - 10 of 140 reviews

Reviewed 28 February 2018 via mobile

We normally go to our local cinema but were keen to see The Greatest Showman which is no longer showing at our cinema so decided to visit the Vue. I thought it was pretty pricey at £30 for 2 adults and a child, but was...More

Thank Anna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2018 via mobile

What terrible customer service! We were lied to & just received awful service from the oldest woman working this Sunday which is why I’m assuming she was a manager. She was from The off set rude & unhelpful from the start. The film was good...More

Thank Rachael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2018 via mobile

Wow what a start, young family two adults two children met by a women shouting from the right side of the counter, awful customer service, zero manners, and as for presentation, as you can see if this is the face or standard by what you...More

Thank PG40-adventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 4 February 2018 via mobile

Be prepared to queue on some nights, you have to buy tickets from the same people who serve the popcorn! We have visited quite a few times and find it a very lonely and unsupervised place, you only see staff when you pay to get...More

Thank idcus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2017

Had a fab time at Vue watching Kingmen 2. Staff were quick and efficient at the ticket desk. Screen was clean, comfortable and at a decent temperature. Film itself was really good with great picture and sound quality. Would definitely visit again.

Thank cg2792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2017

Went to see Kingsman: The Golden Circle and throughout the feature (from about 30mins in) the brightness and contrast kept changing up and down and at one point, about 10mins from the end it looked as if the screen was going to blank out. A...More

1  Thank Billy_Sharp88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2017 via mobile

Went to see blade runner sunday 23rd October. 2people 1bucket of popcorn 2drinks 39.50£ young guy didnt ask what size popcorn or drink we want just assumed we want 1litre each. Film was ok service horrible and price ridiculous. Never coming back ,sorry

Thank Dominykas A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2017 via mobile

My wife and I visit the cinemas in North Devon regularly but decided to go to Exeter for a meal and cinema this time. It shocked me to discover that the ticket prices were so high. Over £10 per adult! The screen size was no...More

Thank Lee D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2017 via mobile

I had visited with a friend to watch the new IT movie, I had booked in advance and managed to get great seats at the back. There were quite a few viewings for this movie as it came out on that day. We didn't need...More

Thank Bonny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2017 via mobile

Just watched Cars 3 with my family. The screen was out of focus, despite being aware of this the management could not care less.

Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
jadecuddlesphillips
7 January 2018|
AnswerShow all 2 answers
Response from jeannep24 | Reviewed this property |
If it is after 22:00 you will need an ID to prouve you are not under 18.
0
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