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Fistral Spa

Esplanade Road, Newquay TR7 1PT, England
+44 1637 852221
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Review Highlights
Wow

Took my husband here we had a couples massage! Natasha was my masseuse it was amazing the best... read more

Reviewed 15 January 2018
Lourielch
,
cornwall
via mobile
Simply Amazing

My husband booked this wonderful spa experience as a Christmas gift and it did not disappoint. The... read more

Review collected in partnership with this attraction

Reviewed 11 January 2018
MorganPoole
,
Poole
Read all 619 reviews
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Our five-star luxury spa in Cornwall offers a sublime retreat to indulge in pampering, perfecting treatments and quality spa facilities. Our starlit indoor heated pool, jacuzzi, sauna and mosaic steam room are the ultimate place to unwind in Newquay. Enjoy candlelit couples massages or a relaxing aromatherapy facial in the only spa offering ESPA treatments on the north coast of Cornwall.From pedicures or manicures using Leighton Denny polishes to the Fistral signature range, putting the 'treat' into treatments. Fistral Spa was recently named a finalist in the UK professional beauty awards, representing Cornwall spa hotels as the only finalist from the South West. The spa has also been recommended in the Good Spa Guide.Our holistic spa is all about inner calm and tranquility, escaping everyday life and relaxing in our secluded sanctuary away from the outside world. Offering spa weekend breaks or spa days in Cornwall, we invite you to escape to Fistral Spa, the ultimate spa haven.
  • Excellent78%
  • Very good17%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
LOCATION
Esplanade Road, Newquay TR7 1PT, England
CONTACT
Website
+44 1637 852221
Write a ReviewReviews (619)
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All reviews
"relaxation room"
in 87 reviews
"indulgence package"
in 13 reviews
"robes and slippers"
in 8 reviews
"full body massage"
in 15 reviews
"treatment rooms"
in 10 reviews
"neck and shoulder massage"
in 8 reviews
"steam room"
in 20 reviews
"pool area"
in 14 reviews
"relaxation area"
in 8 reviews
"amazing massage"
in 8 reviews
"birthday treat"
in 16 reviews
"fistral bay"
in 7 reviews
"high standard"
in 10 reviews
"staff were lovely"
in 8 reviews
"couldn't fault"
in 7 reviews
"value for money"
in 26 reviews
"my partner"
in 18 reviews
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31 - 40 of 619 reviews

Reviewed 15 January 2018 via mobile

Took my husband here we had a couples massage! Natasha was my masseuse it was amazing the best massage I’ve had in this country only disappointing bit was that it ended! The relax room was lovely and had plenty of beds, refreshments! The pool ,...More

Thank Lourielch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, Manager at Fistral Spa, responded to this reviewResponded 20 January 2018

Dear Lourielch, Thank you very much for your amazing 5 star review. We are so pleased you both had such a lovely and relaxing time here. I will pass on your lovely comments to Natasha who will be thrilled to hear them. We look forward...More

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Reviewed 11 January 2018

My husband booked this wonderful spa experience as a Christmas gift and it did not disappoint. The whole day was out and out relaxation.From when i got there at 10 to when i left at 6pm It was amazing. My therapist was superb as were...More

Review collected in partnership with this attraction
Thank MorganPoole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, Manager at Fistral Spa, responded to this reviewResponded 12 January 2018

Dear MorganPoole, Thank you very much for your amazing 5 star review. We are so pleased you had such a lovely and relaxing time here. We completely agree everyone needs to look after themselves and what better way than to have some rest and recovery...More

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Reviewed 9 January 2018

The staff were helpful and friendly, the setting was beautiful. All of the facilities were of the highest quality and the food was outstanding. The service was exceptional as to was how they handled a mix up with our meals which was my fault accidentally....More

Review collected in partnership with this attraction
Thank rhunti_420434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, Manager at Fistral Spa, responded to this reviewResponded 11 January 2018

Dear rhunti_420434, Wow your review is amazing, thank you for all your kind words of our staff. We do work hard to give our guests an exceptional service and its so lovely to hear its been recognised. We are so pleased you had an amazing...More

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Reviewed 29 December 2017

The pool is thr right size and temperature to do some good laps .the sauna and steam room are very good .just right .the back and shoulder massage i had was one of the best ive had and got all the knots and tension outMore

Review collected in partnership with this attraction
Thank pennie97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, Manager at Fistral Spa, responded to this reviewResponded 31 December 2017

Dear pennie97, Thank you for your 5 star review. Its lovely to hear how relaxing your day was and especially how amazing your massage was. We love working on knots and tension and making all our guests feel relaxed. We look forward to welcoming you...More

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Reviewed 23 December 2017

Fantastic massage, felt so relaxed after! The relaxation room is lovely and comfy. Unfortunately the steam room was very smelly, almost like stale cabbage and sewage. We were going to eat lunch after our spa treatments but were a bit put off by the cleanliness....More

Review collected in partnership with this attraction
Thank Shelley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, Manager at Fistral Spa, responded to this reviewResponded 24 December 2017

Dear shelleycarew, Thank you for your review and bringing to my attention our facilities. Firstly I would like to apologise, our cleanliness and 5 * standards are very important to us and I would also like to assure you they are cleaned daily and checked...More

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Reviewed 22 December 2017

Both my wife Sara and her daughter Jodie were extremely well looked after had a wonderful day great value day for anybody and to the point where they are already planning their next tripMore

Review collected in partnership with this attraction
Thank paulainscough1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, Manager at Fistral Spa, responded to this reviewResponded 23 December 2017

Dear paulainscough1, Thank you for your lovely review. We are so pleased to hear Sara and Jodie had a wonderful spa day with us. We love hearing amazing feedback and creating 5 star days for our guests. We look forward to welcoming them both back...More

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Reviewed 19 December 2017

We had a 1 night winter warmer package for my mums 50th birthday and the staff went out of their way to make sure she had a brilliant timeMore

Review collected in partnership with this attraction
Thank Bexlofty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, Manager at Fistral Spa, responded to this reviewResponded 23 December 2017

Dear Bexlofty, Thank you for your 5 star review. We are delighted to hear you both had an excellent stay with us and your mum had a brilliant time celebrating her 50th birthday. We look forward to welcoming you back again soon. Kind regards, Elaine...More

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Reviewed 19 December 2017

I had been before and always enjoyed but returning was great. It was to celebrate a birthday and the staff had thought of everything. Couldn’t fault the stay. We had a visit to the spa and they even knew it was my partners birthday and...More

Review collected in partnership with this attraction
Thank Aggett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, Manager at Fistral Spa, responded to this reviewResponded 22 December 2017

Dear Aggett, Thank you for your 5 star review. We are thrilled to hear you enjoyed your stay with us and your whole experience was fabulous from start to finish. We look forward to welcoming you back again in the New Year. Kind regards, Elaine...More

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Reviewed 16 December 2017

Absolutely amazing experience and couldn’t asked for anything more! Package deals are worth the money, and couldn’t fault the service.More

Review collected in partnership with this attraction
Thank caseym88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, Manager at Fistral Spa, responded to this reviewResponded 18 December 2017

Dear caseym88, Wow - thank you for your 5 star review. Its fantastic to hear how amazing your day was. We agree the packages are amazing value for money. We look forward to welcoming you back again soon. Kind regards Lisa Hampshire Spa Manager and...More

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Reviewed 27 November 2017

My husband and I both had treatments and spent time in the spa during our stay. It is a beautifully fitted out, with a lovely pool, sauna, steam room and Jacuzzi pool. Everything you could want is there and the steam room smelt wonderful. We...More

Review collected in partnership with this attraction
Thank Marian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, Manager at Fistral Spa, responded to this reviewResponded 28 November 2017

Dear Marian G, Thank you for your 5 star review. Its amazing to hear your treatments were excellent and we are pleased you enjoyed your time here in the spa. We hope to welcome you back again soon. Kind regards Lisa Hampshire Spa Manager and...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Darline F
7 November 2016|
Answer
Response from Lisa H |
Hi Darline F The spa is open 10am to 8pm on Saturday the 17th of December.
0
Votes
Jackie B
2 November 2016|
Answer
Response from Lisa H |
Hi Jackie B The Fistral beach hotel and spa do offer packages which include stay, treatment and lunch. If you call the hotel and speak to reservations they will be happy to help.
0
Votes
Jackie B
2 November 2016|
Answer
Response from Jessica J | Property representative |
Hi Jacqueline, Yes Fistral spa offer packages, Please call reservations, and they would be happy to discuss them with you.
0
Votes