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Address: Upton-by-Chester, Chester CH2 1LH, England
Phone Number:
+44 1244 380280
Today
10:00 - 16:00
Closed now
See all hours
Hours:
Sun - Sat 10:00 - 16:00
Recommended length of visit: More than 3 hours
Description:

We're the UK's number one charity zoo, with over 20,000 animals and 500...

We're the UK's number one charity zoo, with over 20,000 animals and 500 different species, including some of the most endangered species on the planet. With 1.6 million visitors every year, the zoo is an all-year round, full-day visitor attraction for everyone. We're open daily from 10am, except for Christmas Day and Boxing Day. Car parking is free and on site. Facilities for disabled visitors, including self-drive electric scooters and wheelchairs.

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TripAdvisor Reviewer Highlights

Read all 9,406 reviews
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  • 6200
    Excellent
  • 2072
    Very good
  • 653
    Average
  • 273
    Poor
  • 145
    Terrible
A very well laid out and interesting zoo

We went there with a mixed group of old and young (3yrs to 62yrs) and found all animals to be accessible with very few queues even on the very busy day we visited. There were... read more

5 of 5 bubblesReviewed 24 August 2016
rammysid
,
stafford

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9,406 Reviews from our TripAdvisor Community

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Showing 9,343: English reviews
stafford
Level Contributor
60 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 24 August 2016

We went there with a mixed group of old and young (3yrs to 62yrs) and found all animals to be accessible with very few queues even on the very busy day we visited. There were excellent viewing facilities (ok you may have to wait a few moments for others to move) and even our smallest one had no problems seeing... More 

Helpful?
Thank rammysid
1 review
2 of 5 bubbles Reviewed 24 August 2016 via mobile

Had a lovely day at Chester zoo, park was very clean and lots to do and see. The kids loved every moment. Never a boring moment as lots of animals to see. My only downfall which I was very disappointed in, was being passed a fake £5 note in change from the monorail staff and when questioning it they assured... More 

Helpful?
Thank Zoë M
ChesterZoo, Guest Relations Manager at Chester Zoo, responded to this review

Hi, We were really to sorry to hear about your experience and wondered if you would be able to contact us on guest.services@chesterzoo.org to give us some more information. Our team were surprised to hear about this so we're keen to help if we can. Thanks, CZ More 

Derbyshire, United Kingdom
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 24 August 2016 via mobile

Massive place great animals and staff! Definitely take your kids. Lots to look at. Such a big place to visit. Expensive food though

Helpful?
Thank ldsbmj1
Level Contributor
54 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 24 August 2016 via mobile

Fantastic Zoo.You have to be there early so you can fit everything in as the zoo is huge and takes ages to see everything.We will definitely be going back again as we had a brilliant time.

Helpful?
Thank Joy M
Chester, United Kingdom
Level Contributor
36 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 24 August 2016

With the new islands addition to the zoo you get to see more than ever, if you don't take your own food there are several places to eat at reasonable prices.

Helpful?
Thank Tony S
warrington
Level Contributor
65 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 24 August 2016

Since our review in August 2015, the "Islands" experience was up and fully running. Arriving early, we could walk round the islands and still be in good time to catch the boats. This was a fabulous experience and loved by all.

Helpful?
Thank 321terry
Lytham St Anne's, United Kingdom
Level Contributor
22 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 24 August 2016 via mobile

I've wanted to visit Chester Zoo for years. Went today and wasn't disappointed at all. Well laid out, fantastic exhibits and habitats. Loved it and will be back

Helpful?
Thank Julie D
Level Contributor
155 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 24 August 2016 via mobile

Well after 5.5 hours and some 18,000 steps, or so my iPhone says, that's Chester Zoo well and truly done. I only do a Zoo every 5 to 7 years but this place was great. Helpful, attentive staff, easy parking and a short stroll into the park. Wonderful animals and great information. Give it a try.

Helpful?
Thank Tireejuniors
2 reviews
5 of 5 bubbles Reviewed 24 August 2016 via mobile

I've got to say Chester zoo is fantastic! The best zoo I've been too so far! Would recommend highly !

Helpful?
Thank Tashreilly
Level Contributor
20 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 24 August 2016

A great family attraction. Yes it is expensive compared to other zoos and you don't get to feed the animals unlike others but the stock are well cared for and the zoo is clean and tidy. Entrance to the zoo is well managed and they have a well stocked gift shop and plenty of toilet and eating facilities. We bought... More 

Helpful?
Thank Kathy N

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?