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Address: Upton-by-Chester, Chester CH2 1LH, England
Phone Number:
+44 1244 380280
Today
10:00 - 16:00
Closed now
See all hours
Hours:
Sun - Sat 10:00 - 16:00
Recommended length of visit: More than 3 hours
Description:

We're the UK's number one charity zoo, with over 20,000 animals and 500...

We're the UK's number one charity zoo, with over 20,000 animals and 500 different species, including some of the most endangered species on the planet. With 1.6 million visitors every year, the zoo is an all-year round, full-day visitor attraction for everyone. We're open daily from 10am, except for Christmas Day and Boxing Day. Car parking is free and on site. Facilities for disabled visitors, including self-drive electric scooters and wheelchairs.

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TripAdvisor Reviewer Highlights

Read all 9,060 reviews
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fantastic zoo

i love chester zoo :0 i am a member and have been for the last 3 years i think the membership is well worth it if you live locally my kids love it here , the staff are always... read more

5 of 5 bubblesReviewed yesterday
Simcat08

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9,060 Reviews from our TripAdvisor Community

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Showing 8,997: English reviews
Level Contributor
46 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

i love chester zoo :0 i am a member and have been for the last 3 years i think the membership is well worth it if you live locally my kids love it here , the staff are always helpful and the food in the restaurant area is not bad at all especially compared to other attractions and being a... More 

Helpful?
Thank Simcat08
Chester, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW

Popped in last week to see the new ellie that was born and as usual was not disappointed. People were getting confused as there are now two little ones, but staff on hand to explain that the tiny little one was just a day old. Was a chilly day - but nice to see people still walking around with kids.... More 

Helpful?
Thank LazM11
Shrivenham, United Kingdom
Level Contributor
51 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

We went to Chester Zoo on 30th December and it was super busy. We have bought tickets online, which there wasn't issue with, but it was efficiently sorted out. My husband and I mainly went because we had been obsessed with the TV show about the zoo. It was a lovely day and we saw the new baby giraffe!

Helpful?
Thank MissChloeScarlett
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

We visited Chester Zoo between Christmas and New year. It was cold but still exciting! We Used the map given at the reception to guide our way. We visited most of the animals and the animals seemed well looked after from a visitors perspective. We They was much to do including a park for my two wonderful children (aged 9... More 

Helpful?
1 Thank Howardheath
Stockport, United Kingdom
Level Contributor
8 reviews
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

My 'little' girl was 21 on 4th Jan. So delighted when she said Chester Zoo was her preferred birthday treat. We arrived early last Sunday morning and had THE best day! Cannot believe how much has changed since we last visited. The islands are fantastic and growing by the day. I got lost in the detail. It was amazing. Not... More 

Helpful?
Thank Girlieboss
Nottingham, United Kingdom
Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

We went as prt of a family birthday celebration. Great day out Lots of walking And lots of friendly knowledgeable staff on hand to answer questions Food in the food court was reasonably priced and good quality

Helpful?
Thank 224Lizzie1
West Kirby, United Kingdom
Level Contributor
20 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

A wonderful day in a fantastic zoo where animal welfare is paramount. The enclosures are designed for maximum comfort of the animals - sometimes resulting in restricted access/viewing for visitors. Personally I think that's ok. We saw some amazing sights & animals that wereclearly content and relaxed in their environment.

Helpful?
Thank Gill A
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Went to see the new additions at the zoo. New islands attraction was excellent. Also new place to eat was very good. Always a top attractions. All the animals have large areas to roam. Easy access to all animals. Glad to see that they are always improving.

Helpful?
Thank Mark D
Formby, United Kingdom
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

Great day out. Think most of the animals were hiding due to the cold weather. Worth paying for tickets on line as cheaper than paying on the day

Helpful?
Thank gayle h
Chester, United Kingdom
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

Living in Chester we visit the Zoo different times of the year there is always something new to see.New arrivals latest baby elephant and giraffe.The zoo is well layed out plenty.of. stops for refreshment they also have mobile scooters for hire.Would highly recommend a visit.

Helpful?
1 Thank stanley v

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?