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Address: Upton-by-Chester, Chester CH2 1LH, England
Phone Number:
+44 1244 380280
Today
10:00 - 16:00
Closed now
See all hours
Hours:
Sun - Sat 10:00 - 16:00
Recommended length of visit: More than 3 hours
Description:

We're the UK's number one charity zoo, with over 20,000 animals and 500...

We're the UK's number one charity zoo, with over 20,000 animals and 500 different species, including some of the most endangered species on the planet. With 1.6 million visitors every year, the zoo is an all-year round, full-day visitor attraction for everyone. We're open daily from 10am, except for Christmas Day and Boxing Day. Car parking is free and on site. Facilities for disabled visitors, including self-drive electric scooters and wheelchairs.

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TripAdvisor Reviewer Highlights

Read all 9,226 reviews
Visitor rating
  • 6065
    Excellent
  • 2043
    Very good
  • 642
    Average
  • 270
    Poor
  • 143
    Terrible
Best Zoo in the UK

Really good day here. I've visited most other zoos in the UK and this always stands out to me as the best. A wide range of animals to see and a lot to explore. Excellent... read more

5 of 5 bubblesReviewed yesterday
Alexander B
,
Ulverston, United Kingdom
via mobile

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9,226 Reviews from our TripAdvisor Community

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Showing 9,163: English reviews
Ulverston, United Kingdom
2 reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

Really good day here. I've visited most other zoos in the UK and this always stands out to me as the best. A wide range of animals to see and a lot to explore. Excellent. Highlights were certainly the primates. Only bad part is that the food is rather poor.

Helpful?
Thank Alexander B
Level Contributor
3 reviews
3 attraction reviews
5 of 5 bubbles Reviewed yesterday NEW

I purchased a membership for me and my 5 yr old son. which lasts for a whole year giving you the comfort of staying for as little or as long as you want per visit, as the zoo is absolutely huge and not possible to view on one visit. The membership pays for itself in less than 3 visits, but... More 

Helpful?
Thank Lyn V
London, United Kingdom
Level Contributor
14 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Don't Miss this amazing full day out at Chester zoo, undergone amazing transformations and extensions over the years with thousands of animals to see, zoo bus leaves regular from Chester train station and returns, young or old as lng as you can get around, by whatever means, it's the perfect day out

Helpful?
Thank jeanette g
North Yorkshire, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Amazing experience, would recommend to everyone!!! Fab day out for all the family , Staff very helpful if unsure !

Helpful?
Thank ky2025020811
Glasgow, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Was in Chester for a few days and decided to visit the zoo. Brilliant day out. Lovely zoo. Very clean with friendly, knowlegable staff. Definitely a place for children. Would recommend.

Helpful?
Thank dawn a
Level Contributor
25 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 days ago NEW via mobile

Great day out for the kids. All the animals are very well looked after. There are toilets everywhere if you get cut short. Lots of places to eat slightly expensive but good standard of food. Great gift shops with lots of variety things to buy. Car parking is free.

Helpful?
Thank clairelou1979
Chester, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 2 days ago NEW

As we are members of the zoo we can visit as often as we like and the benefit of this is we can spend as little or as much time as we want each visit, not having to try and see everything at one time. This makes the experience much more relaxed and far less tiring. As members we also... More 

Helpful?
Thank david s
Mrs_Hawes
Level Contributor
125 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Fantastic day out, lovely set up and the animals they have are amazing. Disappointed that you have to pay extra fir the monorail but well worth doing. Will return soon! Tip: see the baby elephant asap left me speechless

Helpful?
Thank Mrs_Hawes
Huddersfield, United Kingdom
Level Contributor
84 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

I'm such a big fan of this zoo. I love coming here, my boyfriend surprised me by taking me here. I was so happy love seeing all the animals Must go !!

Helpful?
Thank sks_1992
Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Visited Chester zoo many times now, well worth the long travel. Lovely to go during the summer! Would definitely recommend.

Helpful?
Thank louise123000

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?