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Grand Arcade

Open Now: 09:00 - 18:00
Open today: 09:00 - 18:00
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Review Highlights
Classy shops and easy parking

.... right in the heart of historic Cambridge this is the place to go for great quality branded... read more

Reviewed 3 weeks ago
Brigantian1
,
Appleby, United Kingdom
via mobile
Good shopping but horrendous parking charges

Retailers are complaining of falling foot-fall in the centre of Cambridge - which is not surprising... read more

Reviewed 7 August 2018
James P
,
Cambridge, United Kingdom
Read all 92 reviews
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Traveller Overview
  • Excellent35%
  • Very good44%
  • Average14%
  • Poor2%
  • Terrible5%
Travellers talk about
“john lewis”(12 reviews)
“krispy kreme”(5 reviews)
“costa coffee”(5 reviews)
About
Grand Arcade is the region's leading shopping destination. Located in the centre of Cambridge, our award-winning shopping mall features an unrivalled mix of 60 premium and high street retailers, over two sky-lit floors to create a truly exceptional...more
Open Now
Hours Today: 09:00 - 18:00
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As featured in 3 Days in Cambridge
Contact
St Andrew's Street, Cambridge CB2 3BJ, England
Website
+44 1223 302601
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Reviews (92)
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Show reviews that mention
All reviews john lewis krispy kreme costa coffee apple store great shopping lots of shops under one roof build a bear river island food outlets historic cambridge market square few hours worth a visit shoppers hollister radley
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1 - 10 of 80 reviews
Reviewed 1 week ago

If you want decent shops, this is the place to go. Mainly high end shops, with some average ones thrown in

Thank Lara W
Reviewed 2 weeks ago

Enter by St Andrews St and you immediately find Radley on one side and Ted Baker on the other. Just to name a few of the shops on the ground floor are, Kuoni, Apple, Victoria’s Secret, H Samuel, Tiger, John Lewis, Ernest Jones, New Look,...More

Thank Sally S
Reviewed 3 weeks ago via mobile

.... right in the heart of historic Cambridge this is the place to go for great quality branded clothes, jewellery and cosmetics. Well presented and handy coffee shops make this a focus of a day’s shopping trip to this wonderful city.

Thank Brigantian1
Reviewed 29 September 2018 via mobile

Amazing range of products from food to clothes to cars. Literally everything and anything can be bought here. Plus so many high end clothing brands that you wouldn’t get from many other shopping centres. Easy to navigate plus there are toilets.

1  Thank James Y
Grand_Arcade_Team, Guest Relations Manager at Grand Arcade, responded to this reviewResponded 8 October 2018

Thank you James for your lovely review of Grand Arcade, please do come and visit us again soon.

Reviewed 27 August 2018

The Grande Arcade is a small but reasonably good shopping arcade. Set on two levels there is a fair selection of shops and several coffee shops for refreshment (avoid Costa, go to Starbucks instead, much more pleasant). Unfortunately Cambridge City Council have set absolute rip-off...More

2  Thank golfingmad_10
Grand_Arcade_Team, Guest Relations Manager at Grand Arcade, responded to this reviewResponded 29 August 2018

Thank you for your review, apologies for the poor experience of Cambridge City Council's Grand Arcade Car Park. We will pass your feedback onto the City Council.

Reviewed 7 August 2018

Retailers are complaining of falling foot-fall in the centre of Cambridge - which is not surprising when you see the car park charges! The shops are good, with a broad range, including John Lewis.

1  Thank James P
Reviewed 23 June 2018

The cost to park here is the reason I will never visit this place again. Even off peak charges are ridiculous.More

3  Thank staceygrove
Grand_Arcade_Team, Guest Relations Manager at Grand Arcade, responded to this reviewResponded 25 June 2018

Apologies for your negative experience of the adjoining Grand Arcade car park. This car park is operated and managed by Cambridge City Council, they set the parking charges. We will pass your feedback onto them. In the meantime we do have an excellent park and...More

Reviewed 4 June 2018

Firstly, if you're in historic Cambridge, why do you need to be inside a mall? But just in case you do need to do the mall crawl, then Grand Arcade is the place. It's perhaps the largest mall in Cambridge located on St Andrew's Street...More

Thank Anurag N
Grand_Arcade_Team, Guest Relations Manager at Grand Arcade, responded to this reviewResponded 6 June 2018

Thank you for your lovely review of our centre, please come back and visit us again soon.

Reviewed 24 May 2018 via mobile

Typical modern shopping mall with many retail units and coffee shops. Toilets in centre. Very clean. Has its own parking with lifts from the car park to the shopping centre.

Thank rayrest
Grand_Arcade_Team, Guest Relations Manager at Grand Arcade, responded to this reviewResponded 30 May 2018

Thank you for your review of Grand Arcade, please come back and visit us again soon.

Reviewed 8 May 2018 via mobile

This is cambridges biggest shopping mall, located in the historic centre. It has a mix of shops and restaurants and is anchored by John Lewis department store. Outsiders might be shocked by the parking fees, which are very high. Best to get the park and...More

Thank seattaxi
Grand_Arcade_Team, Guest Relations Manager at Grand Arcade, responded to this reviewResponded 9 May 2018

Thank you for your review of Grand Arcade, the park and ride is a cost-effective way of travelling into the city.

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Questions & Answers
Ask a question
PamAlanwilson2013
21 November 2017|
AnswerShow all 3 answers
Response from Grand_Arcade_Team | Property representative |
It is very easy to park here, the Grand Arcade car park ajoins us, you can access the mall directly from the car park lifts.
0
Votes
cmmannion
21 August 2017|
Answer
Response from Grand_Arcade_Team | Property representative |
Unfortunately not, apologies for the inconvienience.
0
Votes
audrey p
7 March 2016|
Answer
Response from Grand_Arcade_Team | Property representative |
The Doubltree Hilton is roughly a 10 minute walk from Grand Arcade shopping centre.
0
Votes