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Metropolis At Metrotown

Certificate of Excellence
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Address: 4700 Kingsway, Burnaby, British Columbia V5H 4J2, Canada
Phone Number:
+1 604-438-4715
Today
10:00 - 21:00
Open now
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Hours:
Sun 11:00 - 19:00
Mon - Sat 10:00 - 21:00
Description:

Ideally situated in the Greater Vancouver Regional District, Metropolis at...

Ideally situated in the Greater Vancouver Regional District, Metropolis at Metrotown is the third largest shopping and entertainment complex in Canada. The centre boasts a large state-of-the-art food court and almost 400 quality brand name stores such as Ann Taylor, Apple, Aritzia, Banana Republic, Chapters, Forever21, H&M, Home Outfitters, Michael Kors, Microsoft, Old Navy, Sephora, Sport Chek, Target, Hudson's Bay, Toys R Us, Urban Behaviour, Victoria's Secret, Winners/Homesense and Zara. It is easily accessible by Vancouver's Skytrain and offers an abundance of free parking. Whether you are looking for the latest designer bag, to catch a movie or for a last-minute gift, Metropolis at Metrotown is the perfect destination to find everything.

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TripAdvisor Reviewer Highlights

Read all 277 reviews
Visitor rating
  • 91
    Excellent
  • 83
    Very good
  • 22
    Average
  • 11
    Poor
  • 5
    Terrible
good

This mall is super big so their is lots to do, but on the other hand their is so many people on a regular day that it is hard to walk/get around.

4 of 5 bubblesReviewed 11 November 2016
kgrace4421
,
Burnaby, Canada
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277 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Level Contributor
14 reviews
9 attraction reviews
5 of 5 bubbles Reviewed 14 November 2016

Parking is free and there is plenty. Mall has a great variety of shops and includes grocery stores. One of my favourite grocery store is T and T. Great for gifts, shoes , accessories, sporting goods.

Helpful?
Thank Jane T
Mary S, Manager at Metropolis At Metrotown, responded to this review

Thank you so much for visiting. We hope to see you again soon. More 

Burnaby, Canada
Level Contributor
3 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 14 November 2016

Great place to bring your out of town or out of country guests who love to shop. A lot of great selection and the mall is huge. Also great place to meet and have coffee.

Helpful?
Thank kbanah
Mary S, Manager at Metropolis At Metrotown, responded to this review

Thank you so much for visiting. We hope to see you again soon. More 

Scottsdale
Level Contributor
137 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 97 helpful votes
2 of 5 bubbles Reviewed 13 November 2016 via mobile

I've brought the following matters to attention of Mall management several times in past two years. 1- the men's disabled toilet door opens worth a push button. I took my dad into the washroom on a wheelchair. We then pressed the lock push button. He lowered his pants and began to pee. Someone from outside had passed the open button... More 

Helpful?
1 Thank I-HATE-DISHONESTY
Mary S, Manager at Metropolis At Metrotown, responded to this review

Thank you for your review, and taking the time to write to us about your concerns. We are sorry to hear you had a negative experience while visiting Metropolis at Metrotown. As to my knowledge the disable toilet doors were fixed, however I will make sure our maintenance supervisor takes a look at all the doors again. For the soap... More 

Burnaby, Canada
Level Contributor
12 reviews
6 attraction reviews
4 of 5 bubbles Reviewed 11 November 2016

This mall is super big so their is lots to do, but on the other hand their is so many people on a regular day that it is hard to walk/get around.

Helpful?
Thank kgrace4421
Mary S, Manager at Metropolis At Metrotown, responded to this review

Thanks for visiting! We agree Metropolis can get pretty busy, specially in the afternoon, early evening! Some shoppers choose to visit in the morning to avoid the crowds. We hope to see you again soon. More 

gloucestershire
Level Contributor
87 reviews
61 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 19 October 2016

This is a must see place for those people that enjoy shopping, they have some excellent bargains and some of the shops have generous sales including the big designers, just check the exchange rate ! there are several places to eat and the food served was of very tasty

Helpful?
Thank happyholidays1971
Mary S, Manager at Metropolis At Metrotown, responded to this review

Thank you so much for visiting, we hope to see you again soon. More 

crail
Level Contributor
176 reviews
97 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 18 October 2016

As it was pouring with rain we decided to visit this centre and ended up spending a few hours there. Every type of store you can imagine , well set out plenty of maps and signs to find your way about. We got a taxi there and back but it looked liked there was plenty of car parking and a... More 

Helpful?
Thank cossyann
Mary S, Manager at Metropolis At Metrotown, responded to this review

Thanks so much for stopping by, and we hope to see you again soon. More 

Burnaby, Canada
Level Contributor
21 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 18 October 2016 via mobile

Another huge mall with lots of shops and everything to do, but driving past it should be avoided if you have somewhere else to be as the congestion is what can be expected for a big mall like this. I understand that the skytrain access for people with disabilities meaning elevator is not working, so I'm not sure how you... More 

Helpful?
Thank dolphindiva66
Mary S, Manager at Metropolis At Metrotown, responded to this review

Hello and thank you for your review. With the new Metrotown Skytrain upgrades in full swing, Translink has set up a shuttle service from Patterson Station to Metropolis for customers with mobility challenges and strollers. The mall can get pretty busy, and some of our shoppers opt to visit us during the hours of 10-11:30am or 7:30 -9pm to avoid... More 

Burnaby, Canada
2 reviews
5 of 5 bubbles Reviewed 17 October 2016

Metrotown is different from other malls because there are many places where you can rest or just take a break between finding what you want and finding what you need. Those two things are not the same and at Metrotown you can easily split the two by stopping at a large well-lit food court or one of the many restaurants.... More 

Helpful?
Thank franzjosefv
Mary S, Manager at Metropolis At Metrotown, responded to this review

Thank you so much for the kind words! The Metropolis Express (our train) is not only delightful but also collects money for our local charities! We hope to see you again soon. More 

Vancouver
1 review
5 of 5 bubbles Reviewed 9 October 2016 via mobile

Had awesome shops for everyone in our family from the kids to the adults. Stores for everything you may need or want. Food court has great variety and having a movie theatre inside the mall is a bonus. If you are looking for a sit down place to eat, there are restaurants across the street on Kingsway that you can... More 

Helpful?
Thank GurpD
Mary S, Manager at Metropolis At Metrotown, responded to this review

Thank you so much for visiting us! We hope to see you again soon. More 

Toronto, Canada
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 6 October 2016 via mobile

This is a very large mall with everything. Lots and lots of selection. Food court was great, better than any we've been to. Even though we were on holidays we found out our stove at home couldn't be repaired so we were easily able to go to the mall and research what was available.

Helpful?
Thank kikibird85
Mary S, Manager at Metropolis At Metrotown, responded to this review

Thank you so much for the review, and we hope you found the stove you were looking for at Metropolis. More 

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  • Is there a restaurant or café onsite?