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Address: 261 Queen St | 225 Broadway, Newmarket, 1010, New Zealand
Phone Number: +64 9-377 4770
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Fantastic shopping in Auckland CBD

Smith and Caughey's is always worth a visit. They have a great fragrance and cosmetics range, and a fantastic floor with homewares.

4 of 5 bubblesReviewed 28 July 2016
Rosemary804
,
Auckland, New Zealand

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25 Reviews from our TripAdvisor Community

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Showing 22: English reviews
New Orleans, Louisiana
Level Contributor
70 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

This place was super small compared to USA department store standards but there was this really awesome women's shop called Witchery with a sale and awesome clothes. I loved it. Also on the second floor there is a great chocolate shop I went to on a food tour.

Helpful?
Thank HB_NOLA
Melbourne, Victoria, Australia
Level Contributor
106 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 22 October 2016 via mobile

This department store is very small in comparison to department stores in other major cities .The department store places a strong emphasis on international fashion brands. I would have preferred a greater selection of local NZ fashion brands. Nevertheless there is a large selection of NZ wine and chocolates. These are great gifts for family and friends overseas.

Helpful?
Thank Miliana D
Auckland, New Zealand
1 review
1 of 5 bubbles Reviewed 20 October 2016

Went into Smith and Caugheys Newmarket branch today, walked in to buy an Estee Lauder Double wear foundation as i was all out. Not one staff member acknowledged i had even walked in store and all but ignored me when i was waiting at the Estee Lauder counter, obviously wanting assistance, i saw staff looking at me but just ignored... More 

Helpful?
Thank mel774
Auckland, New Zealand
Level Contributor
112 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 6 September 2016 via mobile

Although service was friendly, this was a below average visit as far as food was concerned. Cabinet food was all a bit unappealing so just a hot drink was ordered.

Helpful?
Thank rustyharpoon11
Auckland, New Zealand
Level Contributor
140 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
1 of 5 bubbles Reviewed 27 August 2016 via mobile

People wonder why retail is struggling to survive. First of all there's a huge shortage of staff in this store. The waiting time to pay for anything in the 4 different areas I went in, were unacceptable! I would've expected staff training on customer service and gift wrapping store- bought items would've been mandatory. While in the children's department I... More 

Helpful?
Thank NannaK53
Auckland Region, New Zealand
Level Contributor
24 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 August 2016

Great service with helpful suggestions which is all too rare these days - certainly not in David Jones or Myers. Lovely range of quality products. Way more chic than younger shoppers would realise. See for yourself

Helpful?
Thank Redbush64
Hamilton, New Zealand
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 31 July 2016 via mobile

Wow. After shopping here for 30 years i today experienced the worst service ever. Gobsmacked. The staff overall rate from average to great. This badly-presented woman was so rude, clearly angry with the universe and just wow! Such a bad experience

Helpful?
Thank anandah609
Auckland, New Zealand
Level Contributor
36 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 28 July 2016

Smith and Caughey's is always worth a visit. They have a great fragrance and cosmetics range, and a fantastic floor with homewares.

Helpful?
Thank Rosemary804
Auckland, New Zealand
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 25 July 2016

Looking for an amazing service, unique product, great present, have a quality breakfast/lunch, or just browse and enjoy the style vibe? Here is the place to visit. You need to come and see for yourself, or visit the website! Visits and Makeup tutorials from world-wide know Makeup Artists, The magical Christmas window displays and Christmas forest, yearly World Press Photo... More 

Helpful?
Thank ArashYulia
Melbourne, Australia
Level Contributor
72 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 23 July 2016

A shopping trip in Auckland is not complete without a visit to this traditional department store. Reknown for its great service and wide range of fashion and cosmetic labels. Plus also check out the level 6 exhibition space in the store. When we were there last it had the World Press Photographers Exhibition - stunning!

Helpful?
Thank Kaz K

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