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Serenity Spa

1001 Heavenly Village Way Ste 12, South Lake Tahoe, CA 96150-6983
+1 530-541-8900
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Best Spa and Retail Store in South Lake Tahoe CA

My wife has had her facial and massages at the Serenity Spa and has had no negative experiences to... read more

Reviewed 7 May 2018
tahoejim2018
,
South Lake Tahoe, California
Worst “Spa” Ever

Without a doubt, this was the worst experience I’ve ever had at a spa. Let me first say that the... read more

Reviewed 24 February 2018
azalicat
,
Scottsdale, Arizona
via mobile
Read all 18 reviews
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Overview
  • Excellent35%
  • Very good11%
  • Average11%
  • Poor16%
  • Terrible27%
13 Sep 2017
“Expected more for the cost”
7 May 2018
“Best Spa and Retail Store in South Lake Tahoe CA”
Open Now
Hours
Hours Today: 09:00 - 21:00
LOCATION
1001 Heavenly Village Way Ste 12, South Lake Tahoe, CA 96150-6983
CONTACT
Website
+1 530-541-8900
Write a ReviewReviews (18)
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1 - 10 of 18 reviews

Reviewed 7 May 2018

My wife has had her facial and massages at the Serenity Spa and has had no negative experiences to share. The staff are friendly, the masseurs are very professional and the value of the massage is well worth it. We also like shopping at their...More

Thank tahoejim2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2018 via mobile

Without a doubt, this was the worst experience I’ve ever had at a spa. Let me first say that the treatment professionals were very nice. My masseur, Caesar, was outstanding - and my advice to him would be to get a job at a *real*...More

1  Thank azalicat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2017 via mobile

Worst spa experience ever ... We are a family of 6 (grown children 19-23). We had 6 massages scheduled. Our 21 and 23 year old daughters were scheduled to go first, and then rest of us immediately after (note: we have been Marriott timeshare owners...More

2  Thank Trisha K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 September 2017 via mobile

The good thing is this was a last minute walk in massage. I was able to get in within 30 minutes for a 50 minute deep tissue for $140. The massage therapist was kind. The cost was too high. I spent 95% of the time...More

Thank P80x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2017 via mobile

My husband and I just returned from a vacation in Tahoe and the hotel we stayed at is connected to serenity spa. While we were there we had 2 different couples massages. The first one at $225 went well. However, when we went back for...More

1  Thank Aklepac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2017 via mobile

Maybe I'm spoiled but I anticipated much more from this spa... given it's affiliation with a high level Marriott and it's location right next to heavenly, you'd figure a high level clientele and the spa would aim to please, but I was mistaken (despite the...More

3  Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2016 via mobile

Wanted to get facials and a massage while on vacation..staying at the Marriott in South Lake Tahoe..This spa is on property so called..many times..no answer,called front desk and was told they come in later during the week..left a message and never received a call...finally walked...More

1  Thank Maureen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2016

Recently visited this spa for a relaxing Swedish massage. It was anything but that! I have been getting massages for more than 20 years and am over 60 years old. I originally requested a male for my massage and he called in sick so I...More

1  Thank Georgia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2015

Went to Tahoe on a girls weekend and we all went and got facials. The wonderful woman who did our facials, I believe her name was Sandy, was the most kind, thoughtful person I've ever encountered at a spa! She personalized my facial to me....More

1  Thank Amy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2015

Took a day off from the slopes and visited the Serenity Spa for their signature package which included a massage and facial. Two hours of bliss and now I am ready for two more days of skiing.

Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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