De Veluwse Bron

De Veluwse Bron, Emst: Hours, Address, De Veluwse Bron Reviews: 3.5/5

De Veluwse Bron
3.5
10:00 - 23:00
Monday
10:00 - 23:00
Tuesday
10:00 - 23:00
Wednesday
10:00 - 23:00
Thursday
10:00 - 23:00
Friday
10:00 - 23:00
Saturday
10:00 - 23:00
Sunday
10:00 - 23:00
About
Sauna, Beauty Wellness Resort de Veluwse Bron is located between Apeldoorn and Zwolle in the beautiful Veluwe region. Space and tranquillity in the heart of the countryside. De Veluwse Bron offers a range of saunas, baths, whirlpools and other wellness facilities. Lovely indoor facilities and a complete wellness village outside. There are not enough hours in the day to take full advantage of all the options. Treat yourself to De Veluwse Bron.
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3.5
772 reviews
Excellent
197
Very good
264
Average
106
Poor
101
Terrible
104

Helena
6 contributions
Overcrowded, a shame for this Spa
Jan 2020 • Couples
The facilities both inside and outside look great however they allow too many people in at the same time. It is very crowded and very noisy. No staff available anywhere to address this to. The reception is pretty much useless and it is very expensive with €8,50 to just rent a bathrobe for the day. Brought own flip-flops to save costs however they were stolen. It is a shame as the quality of the place is ruined by the amount of people. Not recommended.
Written 23 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Alex B
San Francisco, CA3 contributions
Terrible service. Total cluster.
Oct 2019 • Friends
I was excited about my visit to Veluwse bring, so much so, I booked an extra massage treatment to go alongside the hot pools and sauna access.

Upon arrival, the service nightmare began. Hundreds of people, waiting for 45 minutes in the cold to begin one of the most inefficient check in process I have ever seen.

Once you finally reach the front desk, and go through the 10 minute entry process (which really could be done in 1 minute), you can start to understand why the staff here are not a happy bunch.

As we were checking in, we realized our massages had been booked for too late in the day, and we'd be unable to take them. After chatting with the front desk for a while, they agreed that we shouldn't have to pay for massages we couldn't receive. They said come back when you check out and we'll arrange a refund.

Lunch was a cluster. We had to wait twenty minutes to get anyones attention. And the experience didn't get any better on e we did. One of our group was vegetarian, and the only option on the menu was the "vegetarian sandwich" , which was basically raw vegetables unlovingly stuffed into a cold bun. Obviously delicious. We obviously asked if we could return the sandwich as soon as it arrived.

Check out took as long as check in, and was remarkable in it's overall I efficiency. As we had been told on the way in, we made sure to talk to the receptionist and they agreed to process out refund. We had to write out bank details down on a piece of paper, and someone would organize the bank transfer "tomorrow".

The bank transfer never came. I've emailed and can't get a response. I've called and they said they look into it. I don't think they are trying to keep my money, I just get the impression the place is a total cluster operationally, and I would reccomend avoiding.
Written 13 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

albert z
Utrecht, The Netherlands159 contributions
Over crowded.. The line starts here..
Oct 2019 • Couples
Thinking that a Tuesday would be quiet, we booked a day at the spa. Instead of peaceful contemplation, our time was spent looking for a hook for the robes. Instead of being served at the restaurant, we were ignored.
Being autumn, it wasn't really warm enough to sit outside to enjoy the sun, which was behind the clouds so the crowd huddled together inside for warmth.
Several things were closed, I presume for annual maintenance which did not help disperse everyone.
It felt more like a crowded day at naked Disney world. The wait is 20 minutes from this point...
Written 23 October 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

IsabelCC
Amsterdam, The Netherlands18 contributions
Busy on a Sunday but still a special spot
Jul 2019 • Friends
I visited with my friend, her mother and my mother in law. The place is massive and on a Sunday it is quite busy. Lots of other people with the same bright idea. That said we had a great time. We managed to find some little cabin saunas away from the main areas which we had to ourselves and that was lovely. The location is special and a dip in the lake is lovely.
Written 29 July 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

John
1 contribution
Facilities nice, food and service bad
Jun 2019 • Couples
Too big for our comfort. The food from the buffet was terrible, cheap, disgusting. The facilities we nice but felt like downtown Amsterdam
Written 16 June 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ms Wi
33 contributions
Some tips to visitors
Mar 2019 • Couples

In general we liked it in de Weluwse Bron.
We also enjoyed our all you can eat lunch buffet with fresh food and big variety of it very much.

Everything is clean, modern facilities and it was pleasant to be there (badkleding dag) and this place has many things to offer and enjoy, but there are couple of things I would like people to know before they go, to save them unpleasant surprises like I had.

1. If you come with 2 people, you will NOT get your own locker room like in other sauna’s. So we kindly asked a woman at front desk to give seperate locker, since we were there first time and didn’t know that. It was also not that busy that day. She just gave as a remark about coming with small bags like others do :)) and refused even though we were standing there in our sauna clothes and went one more time all the way up just to ask. It was just rude. (we assumed that we get each locker, so we took big bags and extra clothes for evening, since we were planning to go out. I ended up with wrinkled clothes at my own bithday)

2. You will walk around looking for your way if you are there first time..because when you come op from locker room areas you have to go through eating area, no signs are placed what is where. So we were not aware that there is a whole inside area at the bottom floor and it was too late to enjoy it completely. Since we spent a lot of time outside.

3. Don’t expect ritual every hour like in other sauna’s. They try hard to sell you extra rituals and you have to pay extra on top of 34eur entrance.

4. Your locker place is not even near showers (it is at the other side accross the building)So I found it very annoying since we lost our time with locker issue, looking for everything (this place is seriously missing some signs or a plan on the wall for first time visitors). I like to use my own shampoo and products, so you have to walk all the way down and back to showers.

5. I find that we wouldn’t feel there lost if the receptionist would give a facilities plan (with time schedule for rituals)and just say in one sentence that lockers are apart from showers, please take necessary things with you and that you will cross eating area and can go downstairs for inside facilities..that’s it, but it’s called customer service..definitely way to improve.
(Instead of waisting time at the end asking if everything was good with no abvious interest about your answer )

6.Don’t expect in Silent places - silence, a lot of people were talking and not respecting signs, a bit difficult for those who are trying to enjoy and relax in silence. There is no one to told them..

I would consider maybe to visit again in the future, to see if it’s improved because it was modern and clean, good, fresh food in general pleasant people working hard there like young smiling girl in the restaurant and her supervisor. Also woman in the “free” ritual sauna’s really did her best asking customers what they like and explaining what is the best to do after sauna ritual. It was nice for a change to see that she also cares about customers.
I had a feeling that maybe problem is that they dont have enough personnel, everyone was very busy and a bit stressed.
Written 6 March 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Etienne P
Utrecht, The Netherlands5 contributions
Fantastic
Dec 2018 • Couples
I went several times to this SPA and I find it very relaxing with very peaceful atmosphère and lots of facilities.
Written 25 December 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Andreea G
Luxembourg City, Luxembourg28 contributions
Very good spa!
Nov 2018 • Couples
We had a lovely day in the spa here. I appreciated the many varied saunas, jacuzzis, and swimming pools spread all over the garden. The dinner buffet was also great with excellent food.
The only thing missing is a proper resting/sleeping area - there are only some sofas available, and they are not in a quiet area. Otherwise great experience!
Written 5 November 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sylvia H. Falien
Delft, The Netherlands123 contributions
Big awesome nice wellness
Dec 2017 • Friends
Oke love this one, it beat Zwaluwhoeve from my number one wellness. This one is big outside and inside, it hss a big variety of different sauna, pools, restaurants, relax areas and so on. It is really clean and hygienic, the staff is really friendly. The people there are so relax. The atmosphere is super relax. Thre is not a bad thkng I can say about this wellness. The area is beautiful, it is at a lake looking towards a forest. And it is quiet, you only hear the birds and almost no cars or whatvere. This one I can higly recommend for a nice dsy of relaxing.
Written 2 June 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Sylvia, Thank you for your review. We are pleased that you are so positive about your wellness day in our resort. We would like to see you again.
Written 2 June 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Claire v
Leiden, Zuid-Holland, Netherlands11 contributions
Bad and rude customer service
Apr 2018 • Friends
My friend and I came here multiple times because of the large number of facilities and the stunning natural environment.

During our last visit however, when I came out of one of the “opgietingen” they organize (no negative words about those), bare naked walking towards the cooling baths, a camera crew with a huge camera on their shoulder faced my way. Although it turned out not to be running, I grabbed all I was holding and held it in front of my body, feeling shocked. When we went to the reception to ask why we didn’t know about this, the lady sneered that there were paper boards at the reception (they were, on the corner of the counter in a way that I can assure you no one will pay attention to) and said that she thought that was all they could do. When I suggestes they’d tell customers upon arrival she looked at me as if I was mad. I explained one more time what happened and how I felt. She continued saying that “if we insist, she would put a note into the system that we didn’t like it”. That was that.

Last times the soup has always been lukewarm and clearly not fresh, the food did not taste too good, our orders were forgotten and the personnel acted weirdly, but we took all of it for granted. We won’t anymore, this was unfortunately our last stay here.
Written 29 April 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Claire, Thank you very much for your review. We regret that your day was not as expected. Our appologies.
Written 25 May 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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