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Railay Dive Center

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354/6 Moo 2, Railay Beach, Krabi Town, Thailand
+66 84 840 0896
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Review Highlights
Dangerous, security impairment, forget this club

I don’t know how #padi could give agreements to this type of club. Dive masters are incompetent... read more

Reviewed 1 week ago
David D
via mobile
Two incredible days of diving!

Five stars doesn’t even do my experience with Railay dive center justice! The staff at the dive... read more

Reviewed 30 June 2018
Mikaela W
via mobile
Read all 152 reviews
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Overview
  • Excellent56%
  • Very good17%
  • Average2%
  • Poor7%
  • Terrible18%
Travellers talk about
“open water” (12 reviews)
“aquatic life” (5 reviews)
“phi phi” (26 reviews)
Open Now
Hours
Hours Today: 11:00 - 21:00
LOCATION
354/6 Moo 2, Railay Beach, Krabi Town, Thailand
CONTACT
Website
+66 84 840 0896
Write a ReviewReviews (152)
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All reviews
"open water"
in 12 reviews
"aquatic life"
in 5 reviews
"phi phi"
in 26 reviews
"great diving"
in 5 reviews
"clown fish"
in 4 reviews
"an amazing experience"
in 5 reviews
"diving experience"
in 3 reviews
"viking cave"
in 2 reviews
"long boat"
in 3 reviews
"charlotte"
in 15 reviews
"sami"
in 10 reviews
"visibility"
in 20 reviews
"skills"
in 11 reviews
"instructor"
in 30 reviews
"kan"
in 4 reviews
"shop"
in 14 reviews
"turtles"
in 8 reviews
Filter

1 - 10 of 112 reviews

Reviewed 1 week ago via mobile

I don’t know how #padi could give agreements to this type of club. Dive masters are incompetent, not respecting any type of safety recommendations. - 2 dives with the same tank ! - ending the dive at 5b ! - tanks rolling in the back...More

1  Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2018 via mobile

Five stars doesn’t even do my experience with Railay dive center justice! The staff at the dive center are extremely friendly and the dive master I went with, Kan, was amazing! He was very knowledgeable of the areas we were diving in and made me...More

Thank Mikaela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2018 via mobile

Came in to check if it was possible to dive the following day because there was a storm happening. They said it was unlikely but because the weather changes so drastically I could still book, leave a deposit and a dive master would come in...More

1  Thank plourenco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sami V, Front Office Manager at Railay Dive Center, responded to this reviewResponded 2 weeks ago

Hi Plourenco, We are sorry for not being able to do the trip on that day. The weather is mightier than a man. You were also told about this possibility the previous day. Railay is a bit problematic in getting people or messages over in...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 9 May 2018

We read about where to go dive while at Railay before our trip and even though rather old, the reviews on dive sites about this place were right: Nice, friendly and well organized dive center with a bigger boat + long boat service, going to...More

Thank Andrea N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2018 via mobile

No information that paid tour was depending on moore people to book. Tour was cancelled without notice.More

1  Thank Lars B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sami V, Manager at Railay Dive Center, responded to this reviewResponded 25 April 2018

Hi Lars, Thank you so much for taking your time to write a review. It must have taken a lot longer than it would have to stop for a while and let our staff explain the situation for you and offer you some alternatives as...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2018

Safety was a joke, instructors didn't care. They forgot our lunches. Really rude customer service. Never again. Go somewhere else!

8  Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

Where to start with this awesome bunch of people. The shop, Poh you are an excellent ambassador for the business. You put us at ease straight away and gave us some perfect recommendations and our own personal dive master. This young man is called Kan,...More

Thank Idlavelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2018

Returning to Railay Dive Centre to dive because I know they are reliable, knowledgeable and friendly. Poh in the shop at Railay is always so smiley and helped to get me a taxi once off the boat - thanks!. My 2 days of diving was...More

Thank joffa21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018 via mobile

First Local Islands, then Phiphi and King Cruiser, wonderful and professional instructors and dive masters. Will recommend to starters or who has dive little more. I live ao nang at that time, they pick you up on hotel and take back. Definitly go dive with...More

Thank jari p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2018 via mobile

Arrived on the boat to find they had provided the wrong sizes for our wetsuits and BC. But much worse my mask was too big! The spare that was offered was even bigger! Spent the day diving and constantly clearing the mask. Management were totally...More

1  Thank Carin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sami V, Front Office Manager at Railay Dive Center, responded to this reviewResponded 1 February 2018

Thank you for taking your time to review our services. Let me start by saying that maybe the best way to start a conversation is not with hostility that would indicate that I have personally not only destroyed your diving trip, but the better part...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
momfortwo
22 July 2017|
Answer
Response from Wendy H | Reviewed this property |
HI. I went diving there in February, so I don't know definitively for October. I've previously gone diving in Aruba and Maui, and it was way different / beautiful at Railay, so if you can get out, you won't want to miss it... More
1
Vote
ABHISHEK R
2 December 2016|
Answer
Response from Troy S | Reviewed this property |
Yes it's good to dive and good to get instructor if it's your first time. Price is around 300-400 usd per person if you want to get your open water license. Cheaper is u just want to do a single dive Railway dive center... More
2
Votes
Donna G
13 September 2015|
AnswerShow all 2 answers
Response from JitinRuchi | Reviewed this property |
Yes I did it this April 2015 at actual dive site through them. Also more importantly learnt it without knowing how to swim properly. Ask for Sha (French) as a trainer. For more details read our review on trip advisor
0
Votes