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Quartz Crystal Spa - CLOSED

325 Bay St | Trump International Hotel and Tower, Toronto, Ontario M5H 4G3, Canada
+1 416-201-4118
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Review Highlights
Wonderful massage and great customer service

I have been to The Quartz Crystal Spa many times and was especially pleased with my last visit. My... read more

Reviewed 9 July 2014
LuvSpa
,
Toronto, Canada
Did not meet expectations of a luxury spa

We were actually a bit disappointed with our experience at the spa. We loved the look of the spa... read more

Reviewed 23 June 2014
MAY162009
,
Dallas, Texas
Read all 23 reviews
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Overview
  • Excellent30%
  • Very good13%
  • Average21%
  • Poor4%
  • Terrible30%
9 Jul 2014
“Wonderful massage and great customer service”
23 Jun 2014
“Did not meet expectations of a luxury spa”
LOCATION
325 Bay St | Trump International Hotel and Tower, Toronto, Ontario M5H 4G3, Canada
Downtown West
CONTACT
Website
+1 416-201-4118
More Things to do in Toronto
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1 - 10 of 23 reviews

Reviewed 9 July 2014

I have been to The Quartz Crystal Spa many times and was especially pleased with my last visit. My massage was fabulous and I left feeling relaxed and rejuvenated. Stella is a wonderful massage therapist who I highly recommend. The change rooms are spacious and...More

4  Thank LuvSpa
Reviewed 23 June 2014

We were actually a bit disappointed with our experience at the spa. We loved the look of the spa and the staff was very friendly. However, there were a few things that spoiled our getaway at the quartz spa. We originally booked the LA DoLcE...More

9  Thank MAY162009
Reviewed 17 June 2014

My friend and I went to the Trump towers spa for a special ladies day. I had a massage and my friend had a facial, we were both feeling so-so after the experience. We didn't love the sitting rooms (the chairs are so-so, too rigid,...More

2  Thank jkotulak
Reviewed 5 June 2014

I decided to treat myself to the quartz crystal spa thinking that since it's in the trump hotel I would have the five star experience. What a waste! My appointment was for 1 and they took me in at 2. I can hear the manager...More

12  Thank mary M
Reviewed 24 May 2014

The Quartz Crystal Spa is, as expected, glittery and opulent. While it presents well, there were many small service issues I experienced that one simply should not expect for the prices charged here. During my facial, the technician was caught using her cell phone -...More

6  Thank Sam B
Reviewed 12 May 2014

Hands down one of the worst mani pedis I've ever had! The technician was so unfriendly, appeared to hate her job, was critical of the polish colour I chose, was so rough with the paddle that it left my feet scraped, and the 'relaxing' spa...More

8  Thank BushellBasket
Reviewed 14 April 2014

I recently went to Quartz Crystal Spa because I couldn't get an appointment at Ritz Carlton. Boy oh boy was this ever a mistake!! The esthetician I had gave me a horrible facial, I then had a body treatment and you would think for a...More

8  Thank Hannah B
Reviewed 9 March 2014

I started going to Quartz Crystal Spa in the Trump Hotel over a year ago. In the beginning I had a great esthetician I really liked. She was amazing at what she did and I really enjoyed my appointments with her. One day I showed...More

8  Thank Cristina313
Reviewed 5 January 2014

My husband and I visited the spa to celebrate his birthday, and decided to do a spa day while we were there. I initially booked a his and her mani/pedi and added a couples Swedish massage. What I found strange was that when I was...More

6  Thank Wanderlust_nrg
Reviewed 12 November 2013

My girlfriend and I treated ourselves to a 50 minutes Swedish massage yesterday at the Quartz Crystal Spa at the 5 star Trump International Tower in Toronto. It was for my birthday celebration and we expected it to be pricey but we were shocked that...More

7  Thank Mandy104
JamiSteele, Director of Sales at Quartz Crystal Spa, responded to this review

Dear Mandy, Thank you for sharing your feedback about your experience at Quartz Crystal Spa. The management team and I appreciate all customer feedback as it provides an opportunity to improve our services and facilities. I appreciate your positive comments about your massage. Our RMTs...More

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Downtown West
Downtown West is home to Toronto's gorgeous Inner
Harbor, and is a must-visit for lovers of art and the
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celebrated by a number of monuments and museums,
giving the neighborhood a mature feel. As a premier
destination for modern art, people here stroll through
the cool contemporary pieces at the Power Plant, enjoy
the outdoor installations along Queen's Quay and Canoe
...More
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