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Elmwood Spa

18 Elm St, Toronto, Ontario M5G 1G7, Canada
+1 416-977-6751
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Review Highlights
Worst Massage

My fiancé and I went to the Elmwood Spa as an anniversary gift to ourselves. We arrived early and... read more

Reviewed 1 week ago
cka26
,
Toronto, Canada
Best spa in Toronto

My wife and two daughters had a "girls day out" here recently and they reported a wonderful... read more

Reviewed 2 weeks ago
Ian T
Read all 569 reviews
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Canada's favourite urban oasis, located in the heart of downtown Toronto. With four floors of treatment and renewal options, retreat packages, couples retreats, Water Therapies (swimming pool, whirlpool and steam), two restaurants and a juice bar, Elmwood Spa offers more than any other day spa in Toronto.
  • Excellent43%
  • Very good26%
  • Average13%
  • Poor10%
  • Terrible8%
Travellers talk about
“water therapies” (85 reviews)
“steam room” (60 reviews)
Closed Now
All hours
Hours Today: 10:30 - 18:30
LOCATION
18 Elm St, Toronto, Ontario M5G 1G7, Canada
Downtown
CONTACT
Website
+1 416-977-6751
Write a ReviewReviews (569)
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1 - 10 of 569 reviews

Reviewed 1 week ago

My fiancé and I went to the Elmwood Spa as an anniversary gift to ourselves. We arrived early and used the pool before our scheduled couple's massage. Up until our massage, we were really enjoying ourselves and did not have any complaints about the Spa's...More

5  Thank cka26
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 3 days ago

Dear Valued Guest, Thank you for taking the time to provide us with your feedback. We apologize that the pressure for your massage did not meet your preference. It is our goal that all our guests leave more than satisfied with their experience. We believe...More

Reviewed 2 weeks ago

My wife and two daughters had a "girls day out" here recently and they reported a wonderful experience. They enjoyed massages, water therapies, and lunch. The massages were excellent, the pool, hot tube and steam room were relaxing and the three course lunch delicious. One...More

Thank Ian T
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 1 week ago

Dear Ian, Thank you for providing us with a review following your wife and daughters' visit to Elmwood Spa. It is delightful to hear that they had a great time on their Girls Day Out, and we will certainly pass along this feedback to our...More

Reviewed 2 weeks ago

I had a poor experience at Elmwood. I have been to the spa several times over the past few years, but I will not be back. I arrived with my friend and we were very hungry. We were told that the Terrace Restaurant was reservation...More

2  Thank StephS5623
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 2 weeks ago

Dear Valued Guest, Thank you for taking the time to provide us with a review following your visit, and for your loyalty over the years. We are happy to hear that you enjoyed your facial during your most recent visit, but are sorry to hear...More

Reviewed 4 weeks ago

We had a couples massage and lunch here. We were expecting Elmwood spa to be one of the best places to get a massage in the city and unfortunately, we were sadly disappointed. It wasn't much of a massage, as my RMT used very light...More

1  Thank Leyla R
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 2 weeks ago

Dear Valued Guest, Thank you for your feedback regarding your most recent visit. We thank you for choosing Elmwood Spa, and are sorry that your experience was not reflective of our standards of excellence. Your Registered Massage Therapist should have checked-in during the massage in...More

Reviewed 4 weeks ago

I got a gift card to Elmwood, and was very excited to use it as I never had a spa experience before. Truthfully, I had high expectations as I heard Elmwood is one of the best. I signed up for a facial and the appointment...More

2  Thank Jessica B
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 2 weeks ago

Dear Jessica, Thank you for your review following your visit. We are glad to hear that you had a positive experience with the booking process, but are sorry that did not continue at the spa. Our guests are meant to be welcomed and guided throughout...More

Reviewed 8 December 2017 via mobile

I decided to go to the Elmwood Spa to have the complimentary lunch for my birthday with a treatment. I had been to the spa before, but this will probably be the last time. I had a deep siam massage which was great. I had...More

Thank Shari J
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 15 December 2017

Dear Valued Guest, Thank you for taking the time to provide us with your feedback regarding your most recent visit. We are happy to hear that you enjoyed the Deep Siam massage, and that it cleared your sinus headache. With regards to the lunch, we...More

Reviewed 16 November 2017 via mobile

I have only received facials at Elmwood and I’ve noticed over the years the service quality slowly decreased so have not gone for a while. I went as a birthday treat for me and my sister since our usual place was under renos. The good:...More

1  Thank Bluehoneybee
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 8 December 2017

Dear Valued Guest, Thank you for taking the time to provide us with your feedback, and for celebrating your birthday with us! We are delighted that you enjoyed the amenities and our friendly staff. We would like to apologize however, that you did not enjoy...More

Reviewed 8 November 2017 via mobile

Incredible place to relax and enjoy an afternoon or evening to be treated like a king or queen or king and queen..My friends this is a place you Can enjoy yourself or with a friend..

2  Thank RPF1966
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 10 November 2017

Dear Valued Guest, Thank you for your kind words! We hope that as you said, guests continue to enjoy visits whether it is for some much needed "me-time" or to reconnect with a loved one. Best, Marie Picton, Executive Manager

Reviewed 16 October 2017 via mobile

My friend and I came to Elmwood Spa in August 2017 for a the therapeutic waters, lunch, manicure, pedicure, hair mask and blowout. First off the service from all staff members was amazing, the change rooms were clean and top notch. The therapeutic waters were...More

1  Thank Alia H
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 24 October 2017

Dear Alia, It is delightful to hear that you have enjoyed your experience with us! Thank you for taking the time to provide us with your feedback about it. We will pass along your kind words to both Sarah and Carolyn, and and are looking...More

Reviewed 14 October 2017

The Elmwood has been my go to Spa for almost 20 years and will continue to be. The massages, pedis, lunch and professional, friendly service cannot be faulted. But, there's a puzzling new rule requiring swimsuits be worn in the hot tub and steam room...More

2  Thank msdebbier
ElmwoodSpa, Manager at Elmwood Spa, responded to this reviewResponded 6 December 2017

Dear Valued Guest, Thank you for your loyalty over the years, we are happy to continue welcoming you to the spa! For the comfort of all guests, swimsuits are required in the Water Therapies area located on the third floor and the whirlpool in the...More

Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
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Questions & Answers
alfie2011
11 November 2017|
AnswerShow all 3 answers
Response from RPF1966 | Reviewed this property |
The closest parking is the underground parking lot on Elm street just slightly west of the Elmwood Spa and just after the entrance to the Chelsea Hotel
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