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Address: 1150 Douglas Street, Victoria, British Columbia V8W 3M9, Canada
Phone Number:
+1 250-952-5690
Website
Today
10:00 - 21:00
Open now
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Hours:
Sun 11:00 - 18:00
Mon - Wed 10:00 - 18:00
Thu - Fri 10:00 - 21:00
Sat 10:00 - 18:00
Description:

Come visit The Bay Centre, a “must see” in downtown Victoria's shopping and...

Come visit The Bay Centre, a “must see” in downtown Victoria's shopping and business district. Known for our architecture and urban atmosphere, The Bay Centre has a mix of over 90 street front and interior shops covering an entire full city block.

Featuring BCBGMAXAZRIA, Club Monaco, Earls Restaurant, Eco Chic Aveda Salon & Spa, GoodLife Fitness, Guess?, Laura, L'Occitane, Melanie Lyne, My Foot, Sport Chek, Hudson’s Bay, Teavana, The Tuscan Kitchen, Urban Planet, Quiksilver and so much more. It is no wonder why over 7 million guests visit The Bay Centre on a yearly basis.

Conveniently located:

•Across the street from the Cruise Ship shuttle stop;

•Three blocks from the Inner Harbour including the Victoria Clipper, MV Coho, Harbour Air, Helijet;

•Three blocks from the world renowned Empress Hotel and Victoria Convention Centre;

•Right on the Government Street tourist walk.

We hope to see you soon at The Bay Centre.

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TripAdvisor Reviewer Highlights

Read all 69 reviews
Visitor rating
  • 10
    Excellent
  • 29
    Very good
  • 9
    Average
  • 4
    Poor
  • 1
    Terrible
Come for a downtown Christmas

This mall is always changing and at Christmas it has a wow factor to these 'not a shopper' eyes. The info booth is staffed by helpful happy people, The washrooms are clean. There... read more

4 of 5 bubblesReviewed 22 December 2016
Robert T
,
Victoria, Canada
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69 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Prince George, Canada
Level Contributor
1,046 reviews
649 attraction reviews
common_n_attraction_reviews_1bd8 127 helpful votes
3 of 5 bubbles Reviewed 29 January 2017

We were staying in downtown victoria so we came one afternoon to check out the mall. Food court doesn't have much and located on top floor. Shared a drink from it. The bay is the department store hence the bay centre. Mix of retailers, but not too many. Didn't take long to go through the mall. Ended up spending most... More 

Helpful?
Thank mariedesjardins
Windsor, Canada
Level Contributor
1,571 reviews
722 attraction reviews
common_n_attraction_reviews_1bd8 487 helpful votes
2 of 5 bubbles Reviewed 10 January 2017

... and it should be avoided at all costs due to the frequency of annoying teenagers. These places were popular a generation ago, but have yet to die out completely an give way to the open air malls like the Uptown which is much better. I really didn't like this place and I couldn't exactly tell you why, but just... More 

Helpful?
Thank James A
Victoria, Canada
Level Contributor
167 reviews
83 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 22 December 2016

This mall is always changing and at Christmas it has a wow factor to these 'not a shopper' eyes. The info booth is staffed by helpful happy people, The washrooms are clean. There is a variety of chain and local shops. Art is often displayed year round and at this time of year the trees lining the 'street' levels are... More 

Helpful?
Thank Robert T
The_Bay_Centre, Manager at The Bay Centre, responded to this review

Hello Robert T., Thank you for your lovely review of The Bay Centre! We are so happy to hear you enjoyed your experience at our Guest Services desk and the cleanliness of our washrooms. We're glad you enjoyed the retail mix, decor, parking, and dining options as well! We hope you’ll visit the Shopping Centre again soon! Sincerely, - The... More 

Vancouver, Canada
Level Contributor
1,614 reviews
808 attraction reviews
common_n_attraction_reviews_1bd8 405 helpful votes
4 of 5 bubbles Reviewed 5 November 2016

This is the local downtown shopping mall situated between Government & Douglas streets. You will find a variety of the chain outlet stores plus some of the standard stores.

Helpful?
Thank sashakeena
The_Bay_Centre, Manager at The Bay Centre, responded to this review

Hello sashakeena, Thank you for your review of the shopping centre. We're glad you enjoyed your shopping experience. We hope you'll join us again soon! - The Bay Centre Team More 

Edmonton, Canada
Level Contributor
38 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 29 October 2016

Nothing unusual or special - this is a typical shopping centre that is located in the downtown core of Victoria. Has good shops and a food court.

Helpful?
Thank demetrius1905
The_Bay_Centre, Manager at The Bay Centre, responded to this review

Hello demetrius1905, Thank you for your review of the shopping centre. We're happy to hear you enjoyed the shops and the food court. We hope you'll join us again soon! Sincerely, The Bay Centre Team More 

Saskatchewan, Canada
Level Contributor
26 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 23 October 2016 via mobile

Quite disappointing. Not a great selection of shopping or anything very unique. Not at all what we hoped for in such a touristy city

Helpful?
Thank Jenn J
The_Bay_Centre, Manager at The Bay Centre, responded to this review

Hello Jenn J, Thank you for your valuable feedback. Could you tell us which stores you were hoping to see? We'll happily pass this information on to our Management Team. Sincerely, The Bay Centre Team More 

Titchfield, United Kingdom
Level Contributor
425 reviews
125 attraction reviews
common_n_attraction_reviews_1bd8 186 helpful votes
3 of 5 bubbles Reviewed 29 September 2016 via mobile

Stopped off here looking for gifts but it was nothing different to any other mall with no unique shops so we didn't stay long!

Helpful?
Thank maddiePortsmouth
The_Bay_Centre, Manager at The Bay Centre, responded to this review

Hello maddiePortsmouth, Thank you for your valuable feedback. Could you tell us which stores you were hoping to see? We'll happily pass this information on to our Management Team. Sincerely, The Bay Centre Team More 

Otley, United Kingdom
Level Contributor
1,059 reviews
437 attraction reviews
common_n_attraction_reviews_1bd8 462 helpful votes
4 of 5 bubbles Reviewed 29 September 2016 via mobile

This shopping centre has signs on the inside saying it is called the Eaton Centre. It is a shopping centre with a food court. The shops are nothing special and include the usual gadget shops, expensive clothing and minimalist decor. The sign on the large clock hanging from the ceiling said it opened in 1990. Very nicely decorated in an... More 

Helpful?
Thank ELAINE B
The_Bay_Centre, Manager at The Bay Centre, responded to this review

Hello ELAINE B, Thank you for your TripAdvisor review of the shopping centre. We're glad you enjoyed the architecture of the shopping centre. Could you tell us the stores you had hoped to see? We will happily pass this information along to our Management Team. We hope you'll join us again soon! - The Bay Centre Team More 

Madrid, Spain
Level Contributor
27 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 28 September 2016 via mobile

Whatever you are looking for there's a narrow choice of brands and products.... Not just in the Hudson Bay with Ralph Lauren, levi's, diésel and Tommy Bahamas.... But with the rest of the useless shops in the mall

Helpful?
Thank D13ch
The_Bay_Centre, Manager at The Bay Centre, responded to this review

Hello D13ch, Thank you for your valuable feedback. Could you tell us which stores you were hoping to see? We will happily pass this information on to our Management Team. Sincerely, The Bay Centre Team More 

texas
Level Contributor
812 reviews
581 attraction reviews
common_n_attraction_reviews_1bd8 272 helpful votes
5 of 5 bubbles Reviewed 10 September 2016

The Bay centre if all about shopping. There are 4 levels with the top level being the food court. It is a nice place to visit if it is raining but I would not call it a tourist attraction. We walked all the floors and visited a few stores but did not buy anything.

Helpful?
Thank wwjd1947
The_Bay_Centre, Manager at The Bay Centre, responded to this review

Hello wwjd1947, Thank you for the TripAdvisor review. We're glad you enjoyed your experience in the shopping centre! Could you tell us what you would like to see at the shopping centre in terms of tourist attractions? We will happily pass this information along to the Management Team. We hope you'll join us again soon! - The Bay Centre Team More 

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Chicago, Illinois
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