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CHI, The Spa at Shangri-La Hotel, Vancouver

Certificate of Excellence
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Downtown
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Address: 1128 West Georgia Street - Fifth Floor, Vancouver, British Columbia V6E 0A8, Canada
Phone Number: +1 604-695-2447
Website
Today
09:00 - 21:00
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Hours:
Sun - Sat 09:00 - 21:00
Description:

CHI, The Spa at Shangri-La, draws inspiration from the origins of the...

CHI, The Spa at Shangri-La, draws inspiration from the origins of the Shangri-La legend, a place of personal peace, enchantment and well-being.CHI, The Spa, made its North American debut at Shangri-La Hotel, Vancouver, in 2009. CHI offers a "spa within a spa" environment. Each suite comes with its own fireplace, private bath, shower, relaxation lounge, changing and vanity areas.

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TripAdvisor Reviewer Highlights

Read all 47 reviews
Visitor rating
  • 34
    Excellent
  • 5
    Very good
  • 3
    Average
  • 1
    Poor
  • 1
    Terrible
Best Spa Experience I've ever Had

If you're looking for the best spa experience in Vancouver, then go visit Chi Spa. They have the best service. Jen was so friendly and was super helpful. She showed us where... read more

5 of 5 bubblesReviewed 1 week ago
donaldfung728
,
Vancouver, Canada
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47 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Vancouver, Canada
1 review
5 of 5 bubbles Reviewed 1 week ago

If you're looking for the best spa experience in Vancouver, then go visit Chi Spa. They have the best service. Jen was so friendly and was super helpful. She showed us where everything was and gave us great service. Amanda was my masseuse and she was amazing. She explained everything that she was going to do step by step and... More 

Helpful?
Thank donaldfung728
Mariska H, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this review

Dear donaldfung728, Thank you for your feedback. I am very pleased to know that you had the best spa experience ever had with us. It was delightful to assist you during your treatment with us. I will pass on your kind words to the team and hope to see you again. Kind regards, Mariska More 

1 review
5 of 5 bubbles Reviewed 1 week ago

First time visiting Chi Spa, and my experience with great. The Spa was for my birthday ! When arrived Jennelle from the reception welcomed and show me around the Spa. She knew it was my birthday and offered me complementary smoothie & made sure I was treated specially. Jennelle was super friendly and professionally ! I came early to use... More 

Helpful?
Thank Michelle C
Mariska H, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this review

Dear Michelle C, Thank you for taking time in sharing you recent experience with us. It was very nice to learn that you had chosen to celebrate your birthday with us and that Jennelle and Alexandra was able to make it more memorable. We hope to see you again on your next spa day. Kind regards, Mariska More 

Vancouver, Canada
Level Contributor
18 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

I continue going back to CHI spa because of its quiet, calm luxury. The staff is very friendly while also giving you your space. The rooms are incredible and unlike many in the world. You are given your own private suite with washroom bathtub/shower and very comfortable heated massage table. Dimly lit and beautifully scented, with warm music in the... More 

Helpful?
Thank Karsten S
Mariska H, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this review

Dear Karsten S, We are very humbled by your kind words about CHI, The Spa and our staff. Thank you for taking time in sharing this experience with us. We look forward welcoming you back. Kind regards, Mariska H. More 

Miami, Florida
Level Contributor
337 reviews
55 attraction reviews
common_n_attraction_reviews_1bd8 168 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

I had a great massage at this Spa, but it missed the mark because the girl checking us in, just really didn't know what she was doing. I did not know that the massages my husband and I had booked included a 10 minute steam in our own private spa suite (two separate suites for each of us, where we... More 

Helpful?
Thank Trvlchnnl
Mariska H, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this review

Dear Trvlchnnl, I truly apologize if we fell short on your arrival experience. I am glad that we were able to rectify the situation before the start of your treatment. I do hope that you give us another try on your next stay at the Shangri-La Hotel, Vancouver. Kind regards, Mariska H. More 

Vancouver, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 November 2016

I had an amazing session at Chi. I opted for the Aroma Vitality massage and was booked into one of their spacious treatment suites. It started with a tea service and foot bath, followed by a refreshing private steam shower to loosen up my tight muscles. The therapeutic massage was the perfect way to finish off a hectic week, and... More 

Helpful?
Thank DennisP10
Mariska H, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this review

Dear DennisP10, Thank you for sharing your relaxing experience with us. We are glad to know that you had a nice time ending your hectic week. We look forward welcoming you back at CHI, The Spa. Kind regards, Mariska More 

Agassiz, Canada
Level Contributor
14 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 11 October 2016

The spa itself is quite nice, has a luxurious feeling which is what you pay for. The relaxation lounge is behind the reception desk was quite noisy. The treatment room was pretty and had a good energy. I loved that it is very private. It has everything you need in your own room but the treatments I received were just... More 

Helpful?
Thank Bubi_agassiz
Mariska H, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this review

Dear Bubi_agassiz, Thank you for sharing your recent experience at CHI, The Spa. I am sorry if the lounge was noisy during your visit and if you felt that the package was not at the value of what you have expected. I do hope that you give us another chance in the future. Please do reach out to me at... More 

White Rock, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 31 August 2016

The CHI has always been one of my favorites in Vancouver. My husband sent me for a massage in the morning of Aug 27 for my birthday and while I can't remember the name of the girl she was wonderful, the massage was just the right amount of pressure. weekends at any spa in Vancouver are normally packed, but I... More 

Helpful?
Thank WilsonA1988
Mariska H, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this review

Dear WilsonA1988, Thank you for sharing your recent experience with us at CHI, The Spa. I am very glad to know that you had a memorable birthday experience with us. We hope to see you again soon. More 

Toronto, Canada
2 reviews
5 of 5 bubbles Reviewed 25 August 2016 via mobile

What a great, classy, spa. My wife and I booked 2 registered massages with Dana over the phone, and she managed to book us in on the same day, which was greatly appreciated. We were celebrating our anniversary, and she genuinely congratulated us on the phone, and in person. Nether of us drink, and we are avoiding sugar, so Dana... More 

Helpful?
Thank cmadigan
Mariska H, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this review

Dear cmadigan, What an amazing review, thank you so much for taking the time to share your positive feedback about your recent experience with us. I would like to thank you for choosing CHI, The Spa for your Anniversary celebration. We are glad that you had a great couples massage and that you enjoyed our facilities during your visit. Personalized... More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 August 2016

Got a gift certificate towards an aromatic epsom bath and a full body massage for my birthday. It was my first time here and I gotta say the entire experience from the warm greeting to the friendly goodbye at the end was extremely pleasant. Jenelle at reception was super friendly and was super thorough as it was my first time... More 

Helpful?
Thank janet c
Mariska H, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this review

Dear janet c, I would like to warmly thank you for your feedback in regards to your recent experience with us. Personalized hospitality is our number one priority, and I'm glad to hear that you experienced the best our team has to offer. I am delighted to hear Jenelle and Aiko took good care of you. We hope to see... More 

Level Contributor
3 reviews
5 of 5 bubbles Reviewed 25 July 2016

Booked a hot stone massage at Chi the Spa at Shangri-La. What an amazing, serene and relaxing experience! Staff were very professional and accommodating. Been to several spas; this one has very high spa and cleanliness standards. BTW: Hot stone massage is one of the best massages I have ever received. Definitely took advantage of the (small) pool, hot tub... More 

Helpful?
Thank Craig Y
Mariska H, Manager at CHI, The Spa at Shangri-La Hotel, Vancouver, responded to this review

Dear Craig Y, Thank you for sharing your experience with us. We are glad that you had an amazing time with us. We hope to see you again at CHI, The Spa More 

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Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
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